We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
11/06/2017 12/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Casa Cayala

    Prolongacion Tecnologico no. 1001 | Fracc Balcon Campestre, Queretaro City 76159, Mexico
    Save
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 58
          US$ 53
          US$ 53
          Traveller (16)
          Room & Suite (15)
          Dining (9)
          Mision Express Queretaro
          157 reviews
          #14 of 94 hotels in Queretaro City
           
          Hampton Inn by Hilton Queretaro Tecnologico
          454 reviews
          #7 of 94 hotels in Queretaro City
           
          Courtyard Queretaro
          119 reviews
          #52 of 94 hotels in Queretaro City
           
          CIty Express Queretaro Jurica
          86 reviews
          #60 of 94 hotels in Queretaro City
           
          Overview
          • Excellent33%
          • Very good37%
          • Average15%
          • Poor4%
          • Terrible8%
          14 Dec 2016
          “GUÁCALA...”
          16 Aug 2015
          “comfy place with good service!”
          Free Wifi
          Free Parking
          Air Conditioning
          Hot Tub
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
          Mision Express Queretaro
          157 reviews
          #14 of 94 hotels in Queretaro City
           
          Hampton Inn by Hilton Queretaro Tecnologico
          454 reviews
          #7 of 94 hotels in Queretaro City
           
          Courtyard Queretaro
          119 reviews
          #52 of 94 hotels in Queretaro City
           
          CIty Express Queretaro Jurica
          86 reviews
          #60 of 94 hotels in Queretaro City
           
          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 53.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queretaro City hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "6b9d684dc8da480ebf0eb428266261ef", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":652767,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32693395],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":6,"year":2017},"checkout":{"day":12,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":53,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"6b9d684dc8da480ebf0eb428266261ef","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":58,"lowestMetaPrice":53,"additionalPartner":false,"highestMetaPriceDisplay":58,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":58,"lowestMetaPrice":53,"highestMetaPriceDisplay":58,"hotelName":"Hotel Casa Cayala","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZiOWQ2ODRkYzhkYTQ4MGViZjBlYjQyODI2NjI2MWVmIiwiQUlLIjoiMDc1ZjM0ZWUyMWUxNDJiZjhkZmVhNWQ3ZThhNzZhM2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "11/06/2017", "checkOut": "12/06/2017", "lowestPrice": "US$ 53", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32693395":"Expedia","79461006":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          200
          Reviews (45)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 45 reviews

          Reviewed 14 December 2016 via mobile

          Terrible experience, I asked for my money back... no bellboy, elevator not working, 3rd floor room; no disposition from the receptionist to help...i didn't even stayed for a night. After the charge i was told about the lack of confort.

          Thank PatyCool
          Reviewed 17 August 2015

          everytime i stop in Queretaro i choose Casa Cayala, the athmosphere is very friendly, and the place is comfy and elegant, I really like the location as well as the cheerful staff!! keep it up guys your doing great!

          Thank Abe N
          Reviewed 8 January 2015

          We stayed here with my family and it was one of the nicest places we been so far in the area the staff was extremely friendly and helpful, the beds were so comfy, place was clean and overall outstanding! Definitely coming back!

          Thank sara n
          Reviewed 20 October 2014

          Wonderful place, with an incredible staff, it's almost like a Mexican version of a b&b, the atmosphere is friendly, everyone gets to know you by name, the rooms have a real nice view, and a comfy business sense to them, seems to be newly remodeled...More

          1  Thank Joe S
          Reviewed 2 September 2014

          I have to say, after reading some of the reviews I wasn't sure whether to go for this hotel or not, although we had nothing but an amazing time staying here, staff is friendly and very prepared, hotel is small comfortable and very clean the...More

          1  Thank John C
          Response from Casa C, Director Comercial at Hotel Casa Cayala

          Hello Abraham. We appreciate your comments, it feels really good reading all your good thoughts about us, although we will keep working to improve the quality of our service in order to live up all your expectations. please feel free to contact us any time...More

          Mision Express Queretaro
          157 reviews
          #14 of 94 hotels in Queretaro City
           
          Hampton Inn by Hilton Queretaro Tecnologico
          454 reviews
          #7 of 94 hotels in Queretaro City
           
          Courtyard Queretaro
          119 reviews
          #52 of 94 hotels in Queretaro City
           
          CIty Express Queretaro Jurica
          86 reviews
          #60 of 94 hotels in Queretaro City
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Room Service
          • Restaurant
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Business Centre with Internet Access
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          • Restaurant
          Details
          • Price range
          • US$ 43 - US$ 74 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 36
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Priceline, Travelocity, Expedia, Cancelon, Cheap Tickets, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your Hotel Casa Cayala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Central Mexico and Gulf Coast >
          • Queretaro >
          • Queretaro City
          Add Photo Photos
          Traveller (16)
          Room & Suite (15)
          Dining (9)
          Hotel & Grounds (9)
          Family and Play Areas (3)
          Business Centre & Event Rooms (2)
          Bathroom (1)
          Nearby
          Courtyard Queretaro
          119 reviews
          1.23 km away
           
          Hampton Inn by Hilton Queretaro Tecnologico
          454 reviews
          .19 km away
           
          NH Queretaro
          260 reviews
          1.35 km away
           
          Mision Express Queretaro
          157 reviews
          .66 km away
           
          Nearby Restaurants
          Mercado Santiago
          19 reviews
          .66 km away
          Oriental Grill
          80 reviews
          .18 km away
          La Capilla
          14 reviews
          .95 km away
          Il Patio Queretaro
          6 reviews
          1.14 km away
          Nearby Attractions
          Museo Regional
          218 reviews
          3.27 km away
          Teatro de la Republica
          153 reviews
          3.00 km away
          Cerro de las Campanas
          90 reviews
          2.54 km away
          MUCAL Museo del Calendario
          73 reviews
          3.15 km away
          Questions & Answers
          Get quick answers from Hotel Casa Cayala staff and past guests.
          Note: your question will be posted publicly on the Questions & Answers page.
          Posting guidelines
          Submit
          Room Tips
          "Top floor have a nice view!"
          Read review
          "I don't think there are many rooms but the ones we got were really nice!"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing