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Hotel Real de Minas Tradicional

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Traveller (59)
Room & Suite (20)
Storyboard
Ratings and reviews
  • Excellent17%
  • Very good25%
  • Average22%
  • Poor14%
  • Terrible22%
31 Mar 2018
“Needs update”
4 Sep 2017
“Good but Could be Better”
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What's included
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Wheelchair Access
Business Centre
Dry Cleaning
3 Star Hotel
The Real de Minas hotels are the result of a hotel tradition originated from the middle of last century. Hotel Real de Minas Queretaro traditional founded in 1976, being the largest hotel in the city and the region for many years. Formerly known as Hacienda El Jacal spa is this...
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Location and contact
Ave. Constituyentes #124 Pte. | Santiago de Queretaro, Queretaro City 76187, Mexico
Hotel website
4 km to Queretaro Airport
20 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (229)
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1 - 5 of 10 reviews
Reviewed 2 April 2018 via mobile

I spend just a night at this age hotel over the Easter brake and I could not be more disappointed. The rooms are old but ok. The problem is the poor customer service of the staff. I forgot my purse at the bar and when...More

Thank Ana D
Response from RealdMinasTrad, Director Comercial at Hotel Real de Minas TradicionalResponded 11 April 2018

Dear Ana: Thank you for your comments, We want to sorry for the incident and we are investigating what apened so in the other hand I want to say All empologyees of the hotel are absolutly hones and I wan to ivite you again for...More

Hotel's Favourite
Reviewed 5 September 2017

This is a nice hotel. A little bit old, but good and vere well located. It is comfortable with a nice garden and a swimming pool. People working in this hotel is nice and they always try to help. Rooms have very good space and...More

Thank Angel H
Response from RealdMinasTrad, Director Comercial at Hotel Real de Minas TradicionalResponded 5 September 2017

Dear Guest: We want to thank you because is very important to us your great opinion and in the onther hand we will wait you next visit to Queretaro. It´s going to be a pleasure to see you again. King Regards. Julio Tovar Martínez Sales...More

Reviewed 31 March 2018 via mobile

We stayed for one night. Hotel is a mix of colonial with modern details (signage for example). Staff has been very friendly. Rooms somehow outdated with linens urgent requiring a renewal. There are modern options in the area with a lower rate, modern installations that...More

Thank Enrique G
Response from RealdMinasTrad, Director Comercial at Hotel Real de Minas TradicionalResponded 2 April 2018

Dear Guest: We want to thank you for take a moment for send us your comments. We are in renovation proces to be better soon. We´ll wait for you in your next trip to Queretaro and enjoy our renovated rooms Thank yoy again and have...More

A TripAdvisor Member
1
Reviewed 21 March 2018 via mobile

Very bad service, restaurant don’t close 40 minutes before they’re time Room service took forever over one hour and food was cool and terrible Room dirty, they forgot the towels twice They don’t care, i ben calling front desk from my cell phone because the...More

Thank A TripAdvisor Member
Response from RealdMinasTrad, Director Comercial at Hotel Real de Minas TradicionalResponded 21 March 2018

Dear Guest: Thank you very much for your comments and we are going to atend all the oportunity areas inmediatly. We realy sorry about these and We will mejorate the service to proporcionate an excelent sevice always If you have a plan to travel to...More

Reviewed 20 January 2018 via mobile

Lets start with the room. It is literally a cave. It was so cold in the room, and it didn't have any heating machine. The beds were rocks and the bathroom smelled like rotten egg. The food was horrible. It was not edible. Over all,...More

Thank matufa
Response from RealdMinasTrad, Director Comercial at Hotel Real de Minas TradicionalResponded 20 January 2018

Appreciable Guest: We appreciate your comments and we would like to tell you the following: The room you used had an extra cover just as a courtesy in terms of cold weather and the air conditioning also has the function of heater to make the...More

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About
Description
The Real de Minas hotels are the result of a hotel tradition originated from the middle of last century. Hotel Real de Minas Queretaro traditional founded in 1976, being the largest hotel in the city and the ...More region for many years. Formerly known as Hacienda El Jacal spa is this beautiful city, until he reached Mr. Cosme Vera Morales who was the founder of what is now the Royal Hotel Traditional Mines from 1982 was recorded with the above name. This beautiful Mexican-contemporary style, achieved that subtle blend of traditional and current, in order to achieve its vision "to be the best hotel in Queretaro, the best price" and respecting the hotel remain a capital 100 % Mexican who employs more than 80 families, mostly from the region. Without losing the taste for tradition, but also by implementing the latest technology and the most important distinguishing obtaining certifications and placed the hotel a day and at the forefront of what is quality and service. It is located in Av. Constituyentes 124 Pte. Col. El Jacal CP. 76180 Santiago de Queretaro, Queretaro. 5-Star hotel, just 5 minutes from downtown and 25 minutes from the airport. Hotel Real de Minas, has 200 rooms and suites, restaurant (The panels, 2 bars (Maria Bonita and Capricho del Rey), rooms for social events, meetings and conventions, one center speaker and 1 green area that can be used for sport or a nice picnic event, just as events have a pool with heated water, playground, mini miniature golf, multipurpose court and one tennis court, gym, business center, wireless internet (at the lobby and restaurant ) in rooms: room service, cable TV, dial telephone with fax modem and babysitting. Less
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Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (20)
Dining (9)
Pool & Beach (7)
Business Centre & Event Rooms (7)
Family and Play Areas (5)
Questions & Answers
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Room Tips
"Ask for ground floor so that you can go in the garden directly from your window and also windows get smaller..."
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