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NH Queretaro

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232 Reviews from our TripAdvisor Community

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Showing 20: English reviews
High Point, NC
Reviewed 12 October 2013

Some of these reviews are a bit harsh. I stayed here in October 2013 expecting the worst based on the reviews but was pleasantly surprised. The breakfast, though being advertised as included, was not included and had to be haggled with to get attached to the room rate. The lobby was, clean, straight and modern. The elevators and floors were...

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Helpful?
Thank rallyrabbit
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in...

Monterrey, Mexico
Reviewed 17 July 2013 via mobile

Arrived for one night in a business. Everything looked pretty nice at first. When I turned the comforter of the bed, the sheets were all covered with body hair. Obviously they didn't changed them from the previous costumer. When complained I was changed to a new room, one category below. Restaurant open at 7 for breakfast. At 7 there were...

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Thank DanielaFed
Chicago, Illinois
Reviewed 15 July 2013

This is just another typical NH Hotel - not bad, not great, it was fine but expensive as most NH properties tend to be but I had to share these couple of things. First: I was told there was no "business center" as such - just an area for meetings. Not entirely true. Turns out, there are two computers available...

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Helpful?
Thank Michelle G
Playa del Carmen, Mexico
Reviewed 17 May 2013

We stayed at this hotel for a third time on our way down to Playa Del Carmen. We specifically chose this hotel, despite it being higher than many others in the same area....because we really loved the healthy antioxidant breakfast that was previously included. I booked the hotel on hotels.com and much to our dismay, upon checking in, was told...

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Helpful?
Thank Can_we_go
puebla
Reviewed 21 January 2013 via mobile

This is a fairly new hotel. So that is the only positive thing there is. Walls are paper thin. You can hear the neighbor breath, you hear every toilet flush, and ofcourse the shower. If you wish to have any sleep. Don't stay here. Also the bathroom is tiny and was not very well cleaned. Breakfast is about 25 US...

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1Thank marc203
Mexico City, Mexico
Reviewed 5 November 2012

I booked last minute and not very pleased. The hotel is clean, modern looking and reasonable comfortable. I arrived around noon and told that a room would be ready in an hour. I waited for 2 hours and was told at that time maybe another hour. I went to the restaurant and had a VERY expensive but only so-so club...

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1Thank tammynnc
Playa del Carmen, Mexico
Reviewed 31 May 2012

Stayed at this hotel one night while travelling through Mexico. Price was decent. This is a newish hotel and very modern and "hip" like, which is not personally my style. Nevertheless, the room was clean, nice amenities, quiet and best of all was an awesome fresh and healthy breakfast included in the room rate. I would return here mostly because...

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Thank Can_we_go
Mexico City
Reviewed 20 April 2012

Personnel is everything but attentive. I'm here to dictate a course and coffee break consisted on coffee (obvious) a bottle of 1.5 l of water and 5 pieces of sweet bread. They didn't want to serve coffee in the morning but until 11:30am. I forgot the projector in the meeting room, they called me to go and get it, instead...

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Helpful?
2Thank Luis M
Sergio G, Director General at NH Queretaro, responded to this review

Dear Mr. On behalf of all the staff working in this your hotel, receive an affectionate greeting. The reason for this is to offer an apology for the inconveniences that were presented during your stay at NH Queretaro. We value your comments in regards to the lounges and the coffee break services rendered and we will take appropriate actions to...

San Juan, Puerto Rico
Reviewed 8 January 2012

This is a very modern hotel five minutes from downtown Queretaro. Taxi ride to downtown is about USD $4.00 each way for up to 3 persons. Large and comfortable rooms and sumptuous buffet breakfast. Very good service and modern facilities. Very enjoyable stay and would stay there again.

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Helpful?
Thank JustinodelValle
Veracruz, Mexico
Reviewed 2 August 2011

I liked the hotel, parking is charged at 1.75 DLLS (20 PESOS) 24 hours, amazing breakfast and included in the price book I travelocity at a price of 80 a night .... the only drawback is that across the street there a chicken-packing, very stink and when I reach the parking stinks horrible my wife was vomiting for everything else...

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Helpful?
Thank Gggguz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
NH Queretaro is located in the main avenue of the city just five minutes from the main tourist attractions and business parks in the city. Wake up your senses in its singular restaurant with a delicious breakfast buffet first class and international cuisine. ... more   less 

Additional Information about NH Queretaro

Address: Avenida 5 de Febrero # 1303, Queretaro 76138, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: ₹ 3,055 - ₹ 4,548 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Queretaro 3.5*
Number of rooms: 140
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Hotel Style:
#17 Business Hotel in Queretaro
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Questions & Answers

Here's what travellers have asked, with answers from NH Queretaro staff and other travellers.
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Phoenix, Arizona

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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