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Staybridge Suites Queretaro

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Staybridge Suites Queretaro
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44 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 13: English reviews
Espanola, New Mexico
1 review
Reviewed 4 weeks ago

Clean, new small apts. that take dogs...good restaurants next door to both. Reasonably priced, great free breakfast buffet. Washing machines and dryers available at no charge. Very welcoming caring staff...Ricardo in Queretaro. Place for dog to run and play.

Thank Helenmex
McAllen, Texas
Level Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 12 August 2016 via mobile

The room was pretty small, the beds are comfortable the kitchen is small also and the living is so tiny. Every thing was clean. I've been in a couple staybridge hotels and the rooms were huge compared with this one. The location is good( if you're driving trough the state, not if you're visiting the city)

Thank TravelerJn00
Monterrey, Mexico
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 August 2016

very happy with our stay. rooms have full kitchen. bed was soft, pillow great, everything clean, staff very friendly. Happy hour is nice touch and breakfast include all for the same price is awesome. Pool area is very nice. Location next to shopping and lots of places to eat and next to the highway are all great.

Thank AJ H
Monterrey, Mexico
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 February 2016

We stayed here for a school basketball tournament, the hotel hosted teams from 4 different schools, and even though the hotel was filled at full capacity it functioned well. The rooms were not made until late in the day (around mid day) but this was understandable because it was really full. The rooms are well positioned so that we didn't... More 

Thank CordeliaEJ
IHGService, Guest Relations Manager at Staybridge Suites Queretaro, responded to this review

Dear CordeliaEJ, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGService More 

Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 February 2016

This is a middle class service and instalations hotel. The matress and pillows feel cheap. Breakfast is really bad. 2 of the gym's machines are out of order and is INSIDE THE LAUNDRY ROOM! You can hear other people's conversations from next door rooms.

1 Thank Miguel B
IHGService, Public Relations Manager at Staybridge Suites Queretaro, responded to this review

Dear Miguel B, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of your goal on your visit. We would like to apologize for the less than satisfactory breakfast experience you had and for falling short... More 

Toluca, Mexico
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 November 2015

After staying at Staybridge Suites franchise in 3 US cities that I liked and enjoyed very much (I stayed once at Dallas for 3 months), I was expecting the same nice service on this hotel. Unfortunately it was not as expected. The room ammenities are absent or broken --or stolen-- some kitchen utencils are missing, the bathroom fan doesn't work,... More 

Thank cheturo
IHGCare, Guest Relations Manager at Staybridge Suites Queretaro, responded to this review

Dear cheturo, Thank you for staying with us and for writing us a review. We greatly appreciate your loyalty to our brand and Hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we are disappointed that the lack of some amenities in the room and poor staff service prevented you from... More 

Celaya, Mexico
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 October 2015

Stayed here on a Business Trip with my Wife and brought my Dog. Very accommodating for our situation. Has a great breakfast, nightly dinner provided throughout the week. Movies and Books available to use along with business center amenities. Wonderful Pool area with covered seating and grills, multi-purpose sports area all enclosed and safe with a Pet Relief Area with... More 

Thank John R
Ann Arbor, Michigan
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 July 2015

This hotel provides basic accommodations, principally for business travelers. Pretty far from the city center, it is located on an arterial road which permits leaving only in one direction, which then necessitates using a fairly long drive-around and a couple of clover leafs to get to the restaurants and shopping nearby. (This is a problem for all of the hotels... More 

Thank A2Dave
IHGCare, Guest Relations Manager at Staybridge Suites Queretaro, responded to this review

Dear A2Dave, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that the facilities and amenities provided are up to your business needs. However, we regret if... More 

Elizabeth, Colorado
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 November 2014

The WI-fi is unreliable and slow. The laundry machines don't work half of the time. Important for when you have to stay for an extended period: there are only 2 English language TV channels, one of them CNN, which repeats itself all day long and a movie channel which shows the same movies for days on end. No restaurants within... More 

Thank K P
IHGCare, Guest Relations Manager at Staybridge Suites Queretaro, responded to this review

Dear kpossum, Thank you for taking the time to express your thoughts and concerns about your stay with us. We regret that the overall condition at the hotel and some of the amenities were a letdown during your stay. Please know that this is not reflective of our daily high standards. The feedback we receive from our valued guests, like... More 

Tula, Mexico
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 June 2014

the hotel is located outside of the center and requires a little bit of a diversion if you are coming in from the city, the staff are pleasant and the hotel is clean and bright,breakfast is fairly basic but good (and free). The swimming pool is small but heated and there is a pleasant barbecue area, all rooms have cooking... More 

Thank Steve S

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Management photos: Courtesy of the property manager

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Hotel & Grounds (9)
View from Room (3)
Business Centre/Function Rooms (3)
Room/Suite (17)
Family/Play Areas (1)
Dining (4)
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Bathroom (1)
Other (5)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Staybridge Suites Queretaro All-Suites Queretaro Hotel Whether your visit is for business or pleasure, the Staybridge Suites® Queretaro Hotel is the right place to make a home away from home. For your convenience, free Shuttle to near areas is offered with previous reservation. Located near the industrial zone, you will find major companies like Samsung, Nestle, Mabe, GE and the Queretaro Industrial Park, the Opcion Industrial Park and Benito Juarez Industrial Park. Our comfortable and spacious suites are designed to make your short or extended stay a unique and pleasurable experience. Every morning you enjoy a delicious breakfast buffet and, in the evenings, rest at the on-site pool. From Monday to Thursday, join The Social for drinks, snacks and chats with other guests. ... more   less 

Additional Information about Staybridge Suites Queretaro

Address: Carretera San Luis Queretaro 10685 | Colonia El Salitre, Queretaro 76127, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: ₹ 4,500 - ₹ 6,887 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Queretaro 3*
Number of rooms: 135
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Queretaro staff and other travellers.
2 questions
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Questions? Get answers from Staybridge Suites Queretaro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face outward rather than inward to the swimming pool and central common area are generally quieter.”
 of 5 bubbles og84, 2 Mar 2014 | Read review
“Not really a good choice unless you are working in the Industrial Park nearby.”
 of 5 bubbles tste, 14 Dec 2011 | Read review
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