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See all 94 hotels in Queretaro City

Occidental Queretaro

218 reviews
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Traveller (38)
Dining (14)
Room & Suite (4)
Overview
  • Excellent36%
  • Very good31%
  • Average17%
  • Poor8%
  • Terrible8%
7 Dec 2017
“ Not bad hotel ”
27 Aug 2017
“Great place for the price ”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Reviews (218)Write a Review
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1 - 5 of 5 reviews
Reviewed 8 December 2017 via mobile

I try this new hotel to explore and I found this one to be at the expected level to stay for some nights during a business trip. Checkin was fast, flawless. Rooms are spacious and well decorated with fresh furniture. Clean in all parts with...More

Thank aho3
Response from Radai C, Director General at Occidental QueretaroResponded 9 December 2017

Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.

Reviewed 27 August 2017 via mobile

We visit Querétaro about twice a month, and the occidental has become our hotel of choice. For the price, the beds, air conditioner, shower, television, rooms are excellent. The staff is very nice and very helpful, hotel is very clean, parking is very safe and...More

Thank Russ C
Management response:Responded 29 August 2017

Thank you for the great feedback of your recent visit to Occidental Queretaro; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Reviewed 25 August 2017

If the internet service was good, the stay would have been so much better... A business trip with bad internet... Is simply a bad trip!!!... Besides that the service of the restaurant needs to respect opening hours... But the staff is very friendly and welcoming....

Review collected in partnership with Barcelo Hotels & Resorts
Thank Vlad742007
Management response:Responded 29 August 2017

Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

Reviewed 31 July 2017

This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel front desk clerk Roxana stated that we owed...More

Thank mcorno
Management response:Responded 31 July 2017

Although we sincerely regret your disappointment with your stay in our Occidental Queretaro hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience...More

Reviewed 26 June 2017

It's a new hotel and the price was good, it still doesn't have bar service but I think is a good hotel, the rooms are comfortable, the only thing that doesn't like me was that the second tower is in front of a construction and...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank 100viridianaa
Management response:Responded 27 June 2017

Firstly we would like to thank you for choosing our Occidental Querétaro hotel for your trip to Querétaro and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Room Service
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 44 - US$ 58 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Queretaro City
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 44 - US$ 58 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Queretaro City
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms
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Traveller (38)
Dining (14)
Room & Suite (4)
Pool & Beach (2)
Hotel & Grounds (18)
Business Centre & Event Rooms (2)
Bathroom (1)
Questions & Answers
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Room Tips
"Book the suite rooms are to cramped together."
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