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El Serafin Hotel Boutique

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El Serafin Hotel Boutique
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202 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Toronto, Ontario
Reviewed 13 January 2016

This is one of the top-rated hotels in Queretaro, and deserves to be rated as such. It's in the historic centre, but is on a quieter street, so I didn't hear any outside noise. I did have an inside room, so it may be noisier if you have a room that opens to the outside. It's a very attractive building...

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Helpful?
Thank Skisoccertrampdad
California
Reviewed 26 December 2015

Great and nice hotel, friendly staffs, great breakfast and perfect location. The wifi in room is slow but usable. My wife uses Google Project Fi and it works great in this city and other places in Mexico. I think it is based on T-Mobile

Review collected in partnership with this hotel
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Helpful?
Thank jazzman007
Serafín H, Gerente at El Serafin Hotel Boutique, responded to this review
Google Translation

Estimado Jazzman007: Muchas gracias por sus amables comentarios, para nosotros es muy importante conocer su opinión. Nuevamente muchas gracias y...

Reviewed 21 December 2015 via mobile

Centrally located in the historic district, this place was great! Walking distance to shopping and lots of great places to eat. We were there for a family wedding and the staff was very attentive, professional, helpful and friendly! Our stay included breakfast which was freshly prepared and delivered to our room! I would definitely stay there again. I would recommend...

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Thank Yanira K
Reviewed 30 November 2015

Everything was perfect. The reception, location, breakfast, room......all great! Would definitely go back. The young lady and man at the reception desk were very helpful and pleasant. We were also able to leave our baggage there after checkout while we explored Queretaro. Big thumbs up!

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Thank Tim C
Serafín H, Gerente at El Serafin Hotel Boutique, responded to this review
Google Translation

Estimado Sr. Tim C.: Para nosotros ha sido un gran placer el poder tenerlos en esta su casa; para la...

Massachusetts
Reviewed 17 November 2015

This hotel looked nice, but they canceled our reservation with just a few days warning, despite having made it 3 months earlier! No apology, no explanation. They probably had a guest who was willing to pay more. Grumble. We scrambled and found another hotel nearby; I'll post that review after our visit.

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1Thank PhillipCambridge
Plainwell, Michigan
Reviewed 11 November 2015

Staff was gracious and quick to help in any way that was required. Management was co-operative and helpful at all times. The manager, Mariana, spoke great English and even had a travel breakfast made for my departure at 4:30 a.m.

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Thank 219albertr
Ahaus, Germany
Reviewed 30 September 2015

This little hotel has the feel of a privately run small scale hotel, aimed at the mid to upmarket crowd. Rooms are spacious, and the hotel has this colonial spanish look to it. I can wel lrecommend staying here. Friendly staff (Both English and Spanish speaking) and willing to assist where possible. I have stayed here twice in a three...

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Thank JelleGF
Simpsonville, South Carolina
Reviewed 4 July 2015

I've stayed at this hotel multiple times, alone and with my wife. At this point, I'll plan to stay here each time I visit. The rooms and staff are very nice, and the value is high. Many of my work colleagues have now also stayed and they find it to be very good, too.

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Thank 8,00,55,51,212
Toluca, Mexico
Reviewed 10 June 2015

Serafin Hotel has a good location, if you choose this be sure that you are going to be into the hearth of Queretaro's downtown. The building is very small and recomended for couples or families without young children. If you select this hotel take in notice that Queretaro's weather is hot and the hotel don't have minisplits or air condition...

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Thank angelv305
Atlanta, Georgia
Reviewed 9 June 2015

Small colonial hotel centered around a lovely courtyard. The location is excellent. Breakfast is brought to your room each morning as there is not restaurant. I would suggest adding coffee facilities to each room.

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Helpful?
Thank Karlos777

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about El Serafin Hotel Boutique

Address: Independencia #22 Centro Historico | Queretaro , Queretaro, Queretaro City 76000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: ₹ 3,965 - ₹ 7,460 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Serafin Hotel Boutique 3*
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from El Serafin Hotel Boutique staff and other travellers.
3 questions
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San Juan Cosala, Mexico
over a year ago

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Questions? Get answers from El Serafin Hotel Boutique staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All room appear to be VERY nice (from the outside).”
 of 5 bubbles JimE_1111, 15 Feb 2017 | Read review
“Lluvia quiet, the room directly above, or the one with balconies. Lluvia would be wheelchair accessible. All other rooms accessed by stairs.”
  • Lluvia has a very comfortable King size bed with luxurious & wonderful smeeling bedding.
  • This is what we see out the window from our sitting area, a pond & turtle fountain
  • This is the view entering our room Lluvia, which means rain.
  • The door to Lluvia on right, where we hd breakfast each morning
  • Walking from the reception through the courtyard, these are our bedroom doors.
  • 15 foot high ceilings are the norm in these 200 year old haciendas!!
  • This is where we ate out breakfast each day, which is included in the room price
  • View from the balconied room over reception, looking right
 of 5 bubbles DianneL650, 8 Feb 2017 | Read review
“Pick a room in the 1st floor!”
 of 5 bubbles gaby_caballero, 12 May 2016 | Read review
“La Lluvia is a good choice --- larger, with a sitting area, a room safe and a nice bathroom. You will hear people walking past by 8:00 a.m. It is quiet at night after about 11:00 p.m. We were happy there.”
 of 5 bubbles DaveWells, 2 May 2016 | Read review
“I had the opportunity to see many of the rooms and they all seem wonderful.”
 of 5 bubbles 209douglasg, 19 Apr 2016 | Read review
5 of 5