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Crowne Plaza Queretaro Diamante

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Crowne Plaza Queretaro Diamante
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116 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Detroit, Michigan
Reviewed 4 days ago NEW

Check in was smooth and efficient. Asked for City view and higher floor and had to take the elevator down??? Confusing but neat you enter the hotel about the 5th floor. Colleagues on the trip did not get city view and they were looking at rocks and parking structure so you have to ask for the city view. The elevator...

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Helpful?
Thank Joe90123
Tecumseh, Canada
Reviewed 4 weeks ago

Even though there is a bit of a language barrier (mainly because of me), the staff is more than helpful and always greet you with a smile. The city view rooms are the best with the rooms on the other side being somewhat noisy as the hotel is close to a busy road. The restaurant has a variety of food...

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Helpful?
Thank David M
Marc0Ant0ni0M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day DavidM Thank you so much for taking the time to sharew your comments about this recent stay with us; we hope to see you back soon. Best regards

Lima, Ohio
Reviewed 14 October 2016 via mobile

I stayed here for 5 days on businesses. The staff was very helpful and courteous. The rooms are very clean and well stocked. My thanks to the housekeeping staff. They are remarkable. The restaurant is very good as well as the staff. I would highly recommend this hotel.

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Helpful?
Thank paulgri3
Marc0Ant0ni0M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for your kind comments, we´hope to see you back soon. Best regards

Aguascalientes, Mexico
Reviewed 20 September 2016 via mobile

We stayed only one night in this hotel. Service is great. Typical Mexican breakfast buffet. Hotel is a little bit far from the centre of the city and its localized on the top of the hill with an incredible view over Queretaro.

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Helpful?
Thank Rosanamannsp
Marc0Ant0ni0M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for taking the time to write your comments, we are more than glad to read you had a good time and can´t wait to see you back soon. Thank you again and best regards

Veracru
Reviewed 24 August 2016

This is a great crowne hotel. The service is impecable. I have stayed several times and never have any problem. The rooms are big and the bathroom is great. Always very clean. This is the best hotel in Querétaro by far...and I know many hotels in that beautiful city.

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Helpful?
Thank Hector D
Marc0Ant0ni0M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for taking the time to share your comments regarding this recent stay with us, we truly believe that our guest´s comments are the real feeling about our service and facilities. We long to see you back soon. Best regards

Kingsport, TN
Reviewed 14 July 2016

Stayed here on business, very up to date room décor, nice shower, refrigerator, great view of the city. Comfortable bed and large TV. Many more channels on TV than most hotels, but still mostly in Spanish. Only problem I had was that my first room had a very bad odor to it. I changed rooms and all was fine. Would...

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Helpful?
Thank Jake143
Marc0Ant0ni0M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Jake143 Thank you for sharing your comments; we are glad that you had a good experience and truly appreciate that you mention that you had a situation that was imediatly fixed. We´d like to see you back soon. Best regards and thank you again

Waterloo
Reviewed 30 June 2016

If you request a "quiet zone" you can get on the top floor (Floor #1 for some reason) and have a great view of the city. It's nice enough, there is a decent restaurant on site. The air conditioning gets nice and cold, and there's a shuttle to take you to the airport no charge. The breakfast is nothing to...

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Helpful?
Thank jzaaboo
Marc0Ant0ni0M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for taking the time to share your comments, they are very important and the best way to improve our facilities and offered services. We hope to see you back soon and thank you again. Best regards

London, Canada
Reviewed 18 June 2016

I can only say the best about this hotel. Location is perfect to see entire city. Food at the restaurant is decent for dinner, while breakfast is excellent. Rooms are amazing. Fitness center is one of the best I've seen at hotels. Use an elevator is funny/weird as reception is on level between 3 and 4. I would recommend this...

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Helpful?
Thank 914geom
Marc0Ant0ni0M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Geo M Thank you for your comments, we really hope to see you back soon. Best regards.

Dillsburg
Reviewed 5 February 2016 via mobile

Stayed here while conducting business. The staff is very good and most of them are English/ Spanish bi lingual. I stayed on the club level and had a view overlooking the city. The room size was above average as were the amenities. They have a nice little gift shop with locally made jewelry and smaller items that are reasonably priced....

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1Thank G3269GHdanielr
Marc0Ant0ni0M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you for taking the time to share your comments regarding your recent stay with us, we´ll check the heater system in every single room to verify they are working properly, mostly in this cold season of the year. We long for welcoming you soon. Thank you again and best regards.

Suzhou
Reviewed 15 November 2015

Nice and convenient hotel with business customer as their main target. The rooms are OK, modern and with everything equipped what is expected today. All rooms have a beautiful view at the city. Staff is friendly and supportive. Breakfast, Lunch and Dinner are OK, but not outstanding or worth an extra trip to the hotel. The bar has a phantastic...

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Helpful?
Thank Thomas C
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much from all the staff at the Crowne Plaza Queretaro, its great to read good comments like yours. We hope to see you back soon. Best regards and thank you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The modern Holiday Inn Queretaro-Diamante offers you a business and family atmosphere with the most breathtaking view of the city, with high quality standards such as hairdryer, satellite TV, in-room electronic safe, radio, AM/FM alarm clock, iron, ironing board, coffee maker, voice mail, High speed Internet access, and much more! Located in the main commercial area (bars, restaurants, movie theaters, principal shopping malls, etc) 25 min. from airport with free shuttle, easiest access to major industrial parks and 5 min. (2 miles) driving to downtown. ... more   less 

Additional Information about Crowne Plaza Queretaro Diamante

Address: Anillo Vial Junipero Serra 1. 5, Queretaro 76140, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: ₹ 5,122 - ₹ 8,290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Queretaro Diamante 3.5*
Number of rooms: 139
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Also Known As:
Crowne Plaza Queretaro Diamante Hotel Queretaro
Hotel Style:
#21 Business Hotel in Queretaro
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Questions & Answers

Questions? Get answers from Crowne Plaza Queretaro Diamante staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very confusing you actually enter hotel at mid point and 1-5 floors are below the lobby. Higher floors and city view are the best.”
  • City View Room 1409 was excellent
 of 5 bubbles Joe90123, 7 Dec 2016 | Read review
“Ask for a city view room. It is quieter.”
 of 5 bubbles davidmK556NG, 7 Nov 2016 | Read review
“If available take floor 2”
 of 5 bubbles 492hectord, 24 Aug 2016 | Read review
“Quiet Zone”
 of 5 bubbles jzaaboo, 30 Jun 2016 | Read review
“Higher level rooms have better view of the city.”
 of 5 bubbles 914geom, 18 Jun 2016 | Read review
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