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Vanila Hotel & Spa

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Traveller (308)
Room & Suite (118)
Pool & Beach (78)
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Overview
  • Excellent53%
  • Very good36%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Public Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (302)
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All reviewsan ocean view roomoverlooking the indian oceansized bedcannot commentsatellite tvhotel is situatednosy sakatiabeautiful gardenstayed longerstayed nightsnice beachprivate beachour honeymoonpoolsinfinityjacuzzilandry
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11 - 15 of 49 reviews
Reviewed 17 January 2017

My Wife and I were both astonished and dismayed to read the TripAdvisor Review published in December 2016. We stayed 7 nights and we can report the following: All staff members were exceptionally friendly. This includes not just the ‘normal’ customer interacting staff such as...More

Thank Boug2016
Response from Vanila-Hotel-Spa, Responsable relations clients at Vanila Hotel & SpaResponded 18 January 2017

Dear Guests, Thank you so much for your compliments and taking time to write a detailed review about your stay and yes, we were quite dismayed by the previous review you’re mentioning. We are glad to read you had a so perfect experience and a...More

Reviewed 5 January 2017

Stayed with 7 people at the hotel for 8 nights. As this is a negative review I will give you the top 3 reasons not to visit. 1) Staff are appalling - there is almost no service or care taken by staff - drinks take...More

Thank Ryan H
Response from Vanila-Hotel-Spa, Gérant at Vanila Hotel & SpaResponded 9 January 2017

Dear Mr. Harrison, Your travel agency with whom you booked informed us of your dissatisfaction and we replied to it according to your comments. We now took note of your remarks and feedback on Tripadvisor. We are very sorry for the feedback that you wrote...More

Reviewed 21 November 2016 via mobile

Read the reviews and some were spot on but this hotel is quite overrated. My first room was very nice except no wifi. They moved me to a room with wifi but was a bit nasty and the wifi connection was poor. The next day...More

Thank Michael B
Response from Vanila-Hotel-Spa, Propriétaire at Vanila Hotel & SpaResponded 23 November 2016
Google Translation

Bonjour Monsieur, Nous vous remercions sincèrement pour les avis élogieux que vous écrivez sur la plupart des services de l’hôtel...More

Reviewed 16 November 2016

My room was a big suite with great sea views and jacuzzi. The bed is very comfortable. The room has lots of electrical sockets which is very welcome. The internet is weak and does not reach the rooms.More

Thank Basel A
Response from Vanila-Hotel-Spa, Responsable relations clients at Vanila Hotel & SpaResponded 19 November 2016

Dear Host Basel, We are glad to read you had a so perfect experience and a beautiful souvenir of Vanila Hotel & Spa. Thank you for taking time to write a detailed review about your stay. A big thank you also for choosing the Vanila...More

Reviewed 16 October 2016

Located on the West Coast of Nosy Be about 23 km form the airport and about 20 mins from Noisy Be town. It sits in a tropical garden overlooking the Indian Ocean and the buildings are Malagassy style. The rooms are decorated in warm colours...More

Thank Honisoiquimalypense
Response from Vanila-Hotel-Spa, Responsable relations clients at Vanila Hotel & SpaResponded 25 October 2016
Google Translation

Dear Fred, Honisoiquimalypense Thank you for having chosen the Vanila Hotel & Spa for your stay, and taking the time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Beachfront
Bar/Lounge
Spa
Room Service
Hotel Amenities
Free Parking
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room Service
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$ 101 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Nosy Be
#12 On the Beach Hotel in Nosy Be
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 101 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Nosy Be
#12 On the Beach Hotel in Nosy Be
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (308)
Room & Suite (118)
Pool & Beach (78)
Dining (33)
Family and Play Areas (10)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
jillhowitz
6 June 2017|
Answer
Response from Vanila-Hotel-Spa | Property representative |
Hello, Meals are not included in our prices; food & drinks prices are variable. I invite to look for hotels in Nosy be. Our partner diving club is 50m from our hotel. Bestregards Helene Stefenel communication & marketing... More
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Cat8855
4 January 2015|
Answer
Response from Vanila-Hotel-Spa | Property representative |
HI sorry for the delay yes we have a airport transfers as follows; Prix du Transfert (aller) Aéroport-Hôtel / pax …..10 € Prix du Transfert (aller) Port-Hôtel / pax ………….8 € Kind regards Front desk
0
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Google Translation
Room Tips
"Pay the extra for an ocean view room. Well worth it."
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"Ask for an ocean view with balcony; you will then enjoy the ocean and the beautiful garden as well as seeing..."
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"The Prestige Suites are absolutely worth the price."
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"Best rooms no wifi; no sea view wifi"
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