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Red Roof Inn & Suites Herkimer

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Red Roof Inn & Suites Herkimer
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550 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn & Suites Herkimer
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Showing 547: English reviews
Reviewed 26 October 2016 via mobile

We arrived late in the evening on 10/18. The young women working the front counter was extremely freindly and explain all the amenities. The check in process was very fast and we were on our way to our room. I was really impressed with how clean the room was. There are train tracks and a major interstate near by, however...

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Helpful?
1Thank Joyren00
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

THANK YOU joyren00.. we are so glad you enjoyed your stay ... we DO have great employees, thank you for noting... hope to see you again!

Reviewed 25 October 2016 via mobile

Roxy made check in easy and is very pleasant clean upgraded rooms nice stay large parking area walking distance to food and snacks canal rides are within walking distance dennys on corner for any meals open 24 hours

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1Thank Chuck F
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

thank you chuck for your review! we are very glad that you chose to stay with us and hope to see you again!

Pittsburgh, Pennsylvania
Reviewed 20 October 2016

My wife and I have stayed at this motel for nearly every year since 2000. It is the midpoint of our trips to Maine, and it offers a restful break after a day's drive. The staff have always been helpful and have tried to accommodate our wishes. Occasionally, we've been given a room with a hard mattress on the bed,...

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1Thank danfr44
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

dear danfr44... thank you for being so loyal! we appreciate your review and look forward to seeing you next time!!

Jerusalem, Israel
Reviewed 19 October 2016 via mobile

I expected more. Basic motel at the highway. I don't have anything good to say about this place. We left without breakfast even though it was included. There is nothing to do nearby except having dinner at danny's next door. Definitely not my cup of tea.

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Thank Iris Y
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

iris ... thank you for your review!

Hyde Park, New York
Reviewed 17 October 2016 via mobile

Stayed for long weekend , room nicely updated, comfortable beds, clean environment convenient to everything we were doing. Only complaint was the noise from the thruway ,and lack of dining options nearby. Neither of which impacted our stay much .

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Thank TraceyPaul333
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

thank you traceypaul333.... for staying and for the review! we are very glad you enjoyed your stay!

York, Pennsylvania
Reviewed 10 October 2016 via mobile

We came to the area for a weekend of Herkimer diamond and fossil hunting. Room was clean and quiet (even though we were right next to the interstate). Free breakfast was a nice perk and provided lots of options. We'll be back next time we're in the area.

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3Thank Katylua
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

katylua... thank you for your review! very glad you had a great time in herkimer! see you next time!

Springfield, Massachusetts
Reviewed 7 October 2016

The hotel is well maintained and the staff is very friendly. The rooms are nothing exciting but are certainly nice enough. We have stayed here several times because my parents live in Herkimer and I bring my kids to visit their grandparents. The problem with this establishment is that every time we stay here there are guests that party until...

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1Thank Jennifer B
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

Jennifer B. I wish to apologize for the guests that were so disruptive to you and your family. We discussed this situation at check out and I expressed my concern about the situation. Chris, who responded to your call during the overnight shift, did exactly what he was trained to do, which is to, personally go to the room and...

Provincetown, Massachusetts
Reviewed 6 October 2016

I stayed here, again, recently and left my phone charger plugged into the wall in the room. I called them. They'd found it, turned in by the lovely person who cleaned up after me. They promptly mailed it to me, cheerfully. Wow! Thank you to the ever wonderful staff of my favorite motel!

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Thank hypomule
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

hypomule.. thank you AGAIN!! so glad we found your phone charger!!

Herkimer, New York
Reviewed 27 September 2016

I was on the road for weeks and checked in at the Red Roof Inn where I met Don, after staying in many hotels, Don was a breath of fresh air. DON WAS NOT ONLY COURTEOUS AND PROFESSIONAL BUT ALSO VERY thorough. I WAS INFORMED OF all ammenities at this red roof inn. How wonderful if all of my experiences...

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1Thank cherylpearson
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

dear cheryl... thank you for your wonderful review! hope to see you again in the future!

Tacoma, Washington
Reviewed 26 September 2016

Thank you Don for a great experience. Your kindness, experience, and personal touch with customers needs to spread to more host through out your industry. I give you 5 stars, only because their isn't 10 stars. Your Red Roof Inn is clean, enjoyable, and close to all amenities. I recommend anyone looking for a hotel for the night stay here.

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Thank Lawrence R
paul b, General Manager at Red Roof Inn & Suites Herkimer, responded to this review

lawrence.... THANK YOU for your review!! don is a great guy and we are lucky to have him! we are glad that you enjoyed your stay so much and hope to see you again also!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Red Roof Inn & Suites is our new partner effective November 2104. The same ownership and staff will continue to offer the finest accommodations in the Mohawk Valley area of Upstate New York. Featuring free continental breakfast & our onsite 24 hour Denny's Restaurant, in-ground heated pool, fitness room, all smoke free rooms, handicap-accessible rooms available, remote-controlled Flat screen TVs with HBO, direct line phones with voicemail, free wireless high-speed internet, and coin-op laundry. We consistently provide "clean, comfortable, accommodations" to travelers in the friendly and historic Mohawk Valley. ... more   less 

Additional Information about Red Roof Inn & Suites Herkimer

Address: 100 Marginal Road, I-90 at Mohawk St, Herkimer, NY 13350 (Formerly Herkimer Motel & Suites)
Region: United States > New York > Herkimer
Price Range: ₹ 4,651 - ₹ 8,450 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Herkimer 2*
Number of rooms: 62
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Also Known As:
Herkimer Motel And Suites
Herkimer Hotel Herkimer
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Herkimer staff and other travellers.
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Questions? Get answers from Red Roof Inn & Suites Herkimer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is not a bad room here, have stayed in many of the rooms in the past, all great”
 of 5 bubbles businessman1966, 21 Feb 2017 | Read review
“If you have mobility issues like I do, the rooms neat the lobby are a great choice!”
 of 5 bubbles kellymcmax70, 26 Jan 2017 | Read review
“Ask for the first floor”
 of 5 bubbles 476joej, 6 Nov 2016 | Read review
“I recommend ground level rooms for persons who may have knee or hip problems. There are no elevators.”
 of 5 bubbles danfr44, 20 Oct 2016 | Read review
“2nd floor, back wall of U 200s”
 of 5 bubbles hypomule, 6 Oct 2016 | Read review
5 of 5