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Comfort Suites Rochester

TravelocityUS$ 99*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 147*
US$ 99*
US$ 147*
US$ 99*
US$ 147*
US$ 99*
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Comfort Suites Rochester
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149 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Rochester
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Showing 145: English reviews
Oswego, New York
Reviewed 23 March 2016

Stayed their fro a couple days of our spring break. Very Clan and Friendly Staff. Sandra the Front Desk Lady was very Helpful and nice. Will Defiantly come back there this summer for some concerts. Great Location right off the highway and next to Cracker Barrel and near a nice mall.

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Helpful?
Thank brandondaycaden
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for your comments. I am glad that you were able to enjoy our hotel during your visit to Rochester. Our location to the Cracker Barrel and other great restaurants make us a great choice. I hope to see you again over the summer when you come back to Rochester. Brent Palmer General Manager

Cooperstown, NY
Reviewed 21 February 2016

This hotel is conveniently located, close to the mall, shopping, restaurants, the hospital and more. The rooms are huge with 2 queens, and a pull out sofa, fridge, microwave and seating area. The room was clean and breakfast was a good--typical hotel breakfast with waffles, yogurt, cereal, eggs, bread offerings. There were a few signs of wear--few broken tiles in...

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Helpful?
Thank amarielle
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We have started to see some signs of age but we do have plans for some updates in the near future. We hope to see you again soon. Sincerely, Brent Palmer General Manager Comfort Suites Rochester/Henrietta 585-334-6620

Utica, New York
Reviewed 19 February 2016

The hotel was conveniently located to NYS I-90. Every restaurant you could imagine was within 1 mile of the hotel. All areas of the hotel were very clean including stairwells and hallways. Bed was very comfortable. Highly recommend.

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Helpful?
Thank Raymond_413
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete an online review regarding your recent stay at our hotel. With all the restaurants in the area we are a great place to stop and get a rest from I-90. Thank you again for the comments and we look forward to seeing you again soon. Sincerely, Brent Palmer General Manager Comfort Suites...

Reviewed 15 February 2016

I really enjoyed my stay here. The hotel is close to Nazareth College and right next to a Cracker Barrel. The bed was clean an comfy and there was a pull out couch with a divider between. There was also a 2 chair dining area next to the fridge and microwave. The internet connection was strong and I was able...

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Helpful?
1Thank Dulcé S
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete a review on Trip Advisor regarding your recent stay at Comfort Suites Rochester/Henrietta. I am glad that we were able to accommodate you during your business trip. We sincerely appreciate for your time and valuable feedback and hope you will give us another chance to provide you with superior service and accommodations...

New York City, New York
Reviewed 9 February 2016

Convenient location, right off the thruway. Lots of local restaurants nearby and shopping mall is right down the street. No complaints here. Hotel is very clean, beds are extremely comfortable...love the many extra pillows :) I have stayed at a couple other hotels around the area and none can come close to the amazing customer service at Comfort. Sandra and...

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Helpful?
Thank MzSunshine1
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Florida
Reviewed 18 November 2015 via mobile

Not the comfort suites that I'm used to. This is an older property that by Choice Hotel standards should be a Comfort Inn and that's being generous. The latest round of upgrades looks to have been performed by the lowest bidder. The caulking in the bathroom looks like a five-year-old did it. The hotel is clean and in good location...

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Helpful?
Thank laffin_ol
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations during this trip. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 12 November 2015

Clean comfortable Comfort Suites, not as large as other that we have stayed at. Room was clean and beds were very comfortable. Breakfast area was larger then most and much the same items.Limited choice of a hot breakfast (Ham and Eggs only) Close to the interstate.

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Helpful?
Thank Mayno1
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to fill out a review. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We hope to see you again soon. Kind Regards, Brent...

Melbourne, Australia
Reviewed 9 November 2015

We scored this place on Priceline - stayed one night on our way through Rochester. Very convenient location close to the freeway, and with plenty of restaurants close by. Check in assistant was helpful and friendly in a professional way. Room was clean and spacious, but smelled a little mildewy. It wasn't overpowering though, and we slept well in the...

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Helpful?
Thank zanzibar138
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete a review on Trip Advisor regarding your recent stay at Comfort Suites Rochester/Henrietta. I am glad that we were able to accommodate you during your trip. We sincerely appreciate for your time and valuable feedback and hope you will give us another chance to provide you with superior service and accommodations on...

Chippewa Bay, New York
Reviewed 20 September 2015

This motel has a great location, just off Interstate 390, just north of Interstate 90, the New York State Thruway. Cracker Barrel restaurant in right next door. Nearby shopping mall and stores, Wegmans Food Market, and great restaurants make this motel deserving of your consideration when visiting the Rochester area. Friendly, helpful staff and an ample hot breakfast.

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Helpful?
Thank stephen t
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to fill out a Trip Advisor Review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We hope to see...

NY
Reviewed 28 August 2015 via mobile

This hotel is ok, i would give it an average rate. Certainly nothing to write home about. My biggest complaint is that it obviously has water/ sewer problems. I let my son take a shower first. When he was done, there was a tub full of water. I figured he pushed the plug down so i pulled it up. Waited...

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Helpful?
Thank CharliesAngel2013
GeneralManagerny007, Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations during this trip. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites of Rochester. This 100% nonsmoking all suite property is conveniently located near I90 and I390 just minutes away from downtown, the Erie Canal, and the Rochester Institute of Technology. Let our staff treat you to the finest hospitality in Western New York. Enjoy our delicious complimentary hot breakfast, free WIFI, and indoor pool and spa. ... more   less 

Additional Information about Comfort Suites Rochester

Address: 2085 Hylan Dr, Henrietta, NY 14623-4219
Region: United States > New York > Finger Lakes > Henrietta
Price Range: ₹ 6,333 - ₹ 12,925 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Rochester 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites Rochester Hotel Rochester
Rochester Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Rochester staff and other travellers.
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Questions? Get answers from Comfort Suites Rochester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If they're not all booked, ask for a "handicapped" room - they're huge...”
RealCust, 23 May 2017 | Read review
“King suite has plenty of space. South side of property may be more quiet, as away from I-390.”
274robertam, 8 May 2017 | Read review
“Ask for one not near noisy kids, unless you have noisy kids.”
tu2rgirl, 2 Jul 2016 | Read review
“Got it on hotwire 2 1/2 star suites in Henrietta NY, Should be a 3 star.”
dealr, 11 Jun 2016 | Read review
“Get there early”
ericg0wins, 4 May 2016 | Read review
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Prices are for 1 room, 2 adults
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