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Comfort Suites Rochester

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Traveller (49)
Room & Suite (40)
Dining (7)
Overview
  • Excellent37%
  • Very good45%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“cracker barrel”(15 reviews)
“small couch”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (169)
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163 results
Traveller rating
61
68
19
10
5
Traveller type
Time of year
LanguageEnglish
61
68
19
10
5
Show reviews that mention
All reviewscracker barrelstandard comfortsmall couchfront deskwafflesthe breakfast areacomfortable mattressfridge and microwavethe usual farenice indoor poolbus triproom was cleanwifi worked wellpull out couchhot breakfastthird floortwo queen beds
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1 - 5 of 163 reviews
Reviewed 3 weeks ago via mobile

Stay far away from this hotel. Front desk staff was very rude upon arrival. Horrible smell when we entered the main lobby. Needless to say, we cancelled our reservation and went elsewhere. Save your money!More

Thank Oceaneyes25
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 3 weeks ago

Thank you for taking the time to write a review. I am very sorry to hear that you did not stay with us on your recent trip. If you could please reach out to me I would like to find out exactly what the issues...More

Reviewed 4 weeks ago via mobile

Not sure if this is a new hotel but it certainly seems new. Everything is very clean, the bedding is nice & soft, and the decor is really nice. I would stay here again if we drove through town. The room we stayed in had...More

Thank Anna G
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 3 weeks ago

Thank you for your time in writing us a review. We are so happy to hear that our rooms worked for your family of 5! We hope to see you again in your travels, Brandy Klink General Manager

Reviewed 4 weeks ago

We stayed here with the grandchildren, had two rooms and everything was really good. The rooms are much larger than expected and the bathroom had a lovely big countertop which is unusual. The place was very clean and the beds comfortable. The wifi worked well....More

Thank bjay3
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 3 weeks ago

So happy to hear that you were having a great time with your grandchildren!! We hope to be your home away from home for your family! Yours in Hospitality, Brandy Klink General Manager

Reviewed 4 July 2018

This is a first class property. Tito was on the front desk and was very accommodating as our reservation was for another property. In fact all the staff were friendly and smiling. Our room was clean, comfortable mattress and everything worked. Breakfast was good too....More

Thank Madhatr
Reviewed 2 June 2018

We loved this stay. The folks who checked us in were super kind and hospitable. It’s always great to be met by smiling faces. There was small mix up on our end about the number of beds in the room and the staff handled it...More

Thank Bianca C
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Non-Smoking Hotel
Breakfast included
Breakfast Available
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 104 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 104 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (49)
Room & Suite (40)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Judith B
14 December 2015|
Answer
Response from Larry L | Reviewed this property |
Wrong hotel. I don't know for sure. You can call them for an accurate answer. Disregard my previous post andwer
0
Votes
Judith B
14 December 2015|
Answer
Response from GeneralManagerny007 | Property representative |
I am sorry we are a pet free and smoke free hotel. If I could be of any other assistance please just ask. Brent Palmer General Manager
0
Votes
Room Tips
"3rd floor has no one above you"
Read review
"Accessible Rm 112 is comfortable with two double beds, and a sofa bed. Microwave, fridge and coffeemaker."
Read review
"If they're not all booked, ask for a "handicapped" room - they're huge..."
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"King suite has plenty of space. South side of property may be more quiet, as away from I-390."
Read review
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