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Residence Inn Rochester Henrietta

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Residence Inn Rochester Henrietta
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218 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Rochester Henrietta
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Showing 217: English reviews
Fort Worth, Texas
Reviewed 20 June 2015 via mobile

I came with my fiancé on a business trip and I really enjoyed my stay. The hotel is having some construction but other than that the ammenities were wonderful. The staff was very friendly and they have breakfast every morning and snacks downstairs later. The room has a fridge & microwave in the kitchen. Totally be back. Loved the stay....

Thank Sadie D
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Sadie I we are so glad that you had such a great stay. As you can see we are under construction and soon will have a brand new hotel to offer al of our guests. I hope that you will join us when the new tower is completed.

Rochester, New York
Reviewed 14 June 2015 via mobile

We stayed here just to enjoy a night away from home but we picked the wrong hotel for that! Upon check in there was no parking which I admit was after the usual checkin time because we went to dinner first. We drove around the parking lot for about 10 minutes before we could finally get a parking space. Then...

Thank babywomangirl77
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

babtwomangirl77, thank you for sharing you experience with us and my apologies. Parking is tight during this time due to occupancy and our renovations and we do have ample parking in front of the hotel and the neighboring business. I agree that a basketball at 7am is out of hand and I can assure you that we do not allow...

Sayville, New York
Reviewed 29 May 2015

We have stayed at this Residence Inn before, and I actually had 2 reservations set up for this trip, one at the LaQuinta which was cheaper and one at this Residence Inn, but knowing my husband I kept both thinking he would not care about cost once it came down to it. As I predicted, 3 days before the trip...

Thank Laura G
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Laura G. thank you for staying with us and we are glad that your family had a great time. We are expanding and by September will have the new building/rooms opened and then will be renovating the rooms in the existing tower(where you stayed). I am sorry about the issue with parking but we will soon have this handled and...

Chicago, Illinois
Reviewed 22 May 2015 via mobile

A short drive north of I90, this is a nice place to stay when traveling. Check in and checkout was efficient. Free breakfast was a nice touch. Kitchen has a full sized refrigerator and microwave. Beds were comfortable and bathrooms were clean. We would stay here again.

4Thank J W
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

JW I am glad that we could make your stay a pleasant one. I hope that you will stay with us again in he near future.

Calgary, Canada
Reviewed 22 May 2015

I am relocating to Rochester, NY from Calgary, AB for work. My company put me in the Residence Inn in Henrietta from late April to mid May. I stayed almost a month and my experience was excellent. Moving Internationally is stressful let alone domestically. But the staff were very helpful accomodating to my requests. It made the stress of my...

Thank Karma203
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Karma203 I can not thank you enough for your kind words and we are very glad that you enjoyed your stay with us. I know that moving can be stressful and hopefully we were able to offer you a place to unwind during those trying times. We hope to see you soon and best of luck on the move.

Gloversville, New York
Reviewed 19 May 2015

Stayed here while visiting my daught at school. Yes the hotel is being renovated and I am not sure if they are putting people into the new part yet or not. We stayed in the older part of the hotel, which does have its drawbacks, creeky floors etc. a year ago we stayed at an older Residence inn in Massachusetts...

Thank mss12078
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

ms12078 thank you for staying with us. We expect the new tower to be opened by September and will be rehabbing the existing tower, where you stayed as well. By the end of November all of our rooms will be brand new and completely interior-we look forward to having you stay with us again.

Philadelphia, Pennsylvania
Reviewed 17 May 2015

We arrived after a very long trip from Philadelphia so very much appreciated the warm welcome at the Residence Inn: comfortable suite with plenty of room for the teenager who needed some privacy, well equipped kitchen that enabled us to have a homey meal with provisions picked up from the Wegman's down the street, the exercise fanatic was pleased by...

Thank detemita
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Detemita thank you so much for staying with us. I am glad that the family had a great time over the weekend and were able to enjoy the back yard tv.

Omaha, Nebraska
Reviewed 7 May 2015

This is an older Residence Inn and it shows. My room was in desperate need of a makeover, and maybe a little construction. The entire floor of the room (I was on the second floor) was severely, and I mean SEVERELY, sloped towards the middle. The rooms appearance needed a refresh and a thorough cleaning. There was a smell that...

Thank Brian S
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Brian thank you for sharing your comments with us. I apologize for the challenges you faced during your stay but am very glad to tell you that we are in the process of reconstructing the property. The issues that you encountered will soon be gone and we will have a new Generation 9 Residence Inn with al interior rooms. I...

Reviewed 22 April 2015

This hotel is under construction. It is loud. It is disruptive. It wakes up guests in the morning. It affects guests all day, including Saturdays. It consumes virtually all of the parking near the rooms. There is mud. There is no use of fireplaces in the room. There is no use of a primary stairway to exit to the outside....

Thank Armonjoy
velezgm, Manager at Residence Inn Rochester Henrietta, responded to this review

Armonjoy, Thank you so much for the feedback. I can understand how each of these issues would make your stay with us unpleasant. I deeply apologize for any inconvenience this caused. I will speak with our staff to ensure that all information about the current renovation process is portrayed to our guests adequately. If you would like to speak more...

Seattle, Washington
Reviewed 7 April 2015

This was a disappointing experience to say the least. At least until the renovations are done -- which will be a while -- I would recommend staying elsewhere. The construction noise started at 6:15 am, with loud conversations in the parking lot among construction contractors. Then the actual construction noise started before 7 am. As other reviewers have said, the...

Thank hamvestor
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Hamvestor, thank you for sharing your comments with us. I apologize for the issues you encountered during your stay with us. I find it very disconcerting that you were awoken at such an early hour by construction and I will most definitely be looking into this. Moreover, there is no reason you should have had internet issues to that severity...

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  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Rochester Henrietta

Address: 1300 Jefferson Rd, Henrietta, NY 14623-3197
Region: United States > New York > Finger Lakes > Henrietta
Price Range: ₹ 9,707 - ₹ 12,966 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Rochester Henrietta 3*
Number of rooms: 116
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Also Known As:
Residence Inn Rochester Hotel Rochester
Rochester Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Rochester Henrietta staff and other travellers.
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Questions? Get answers from Residence Inn Rochester Henrietta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great - I stayed in the 2 bedroom suite initially and now I stayed at the studio King and both rooms were super spacious!”
 of 5 bubbles lchum2015, 31 Oct 2016 | Read review
“ask to be in the Tower. Join the Marriott Rewards Programme”
 of 5 bubbles johnandmarty, 17 Oct 2016 | Read review
“4th floor was very quiet!”
 of 5 bubbles CouponVinny, 4 Oct 2016 | Read review
“Ask questions regarding your stay prior to booking”
 of 5 bubbles Traysii, 27 Aug 2016 | Read review
“If you are a family you should definitely consider a suite - Very large - super comfortable and a full kitchen!”
 of 5 bubbles lchum2015, 19 Jun 2016 | Read review
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