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    Doubletree by Hilton Hotel Rochester

    1111 Jefferson Rd, Henrietta, NY 14623-3155
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 181
          US$ 174
          Great Deal
          US$ 181
          US$ 180
          Traveller (61)
          Room & Suite (20)
          Dining (5)
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          Overview
          • Excellent40%
          • Very good30%
          • Average16%
          • Poor9%
          • Terrible5%
          Travellers talk about
          “cookies” (72 reviews)
          “open atrium” (8 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Doubletree by Hilton Hotel Rochester
          Special Offer: Double Points, Every Stay
          Hotel deals
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          Holiday Inn Hotel & Suites Rochester - Marketplace
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          #3 of 16 hotels in Henrietta
           
          Hampton Inn & Suites Rochester / Henrietta
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          Home2 Suites by Hilton Rochester Henrietta
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (770)
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          There are newer reviews for Doubletree by Hilton Hotel Rochester See the most recent reviews

          131 - 135 of 770 reviews

          Reviewed 24 June 2016

          The person at the front desk was great, but there were so few people here during my stay that the staff seemed bored and inattentive. They didn't pick up the breakfast order on my door the night before (I put it there at 8 pm)...More

          Thank jguerra1958
          Response from Robert T, General Manager at Doubletree by Hilton Hotel RochesterResponded 27 June 2016

          jguerra1958, I appreciate your feedback and apologize for my teams inattentiveness. I would feel the same way and I will personally look into those concerns. My team is normally very reactionary towards guest needs, I am very shocked to say the least. I want to...More

          Reviewed 22 June 2016

          Check-in with Klay was excellent. Cookies very good. Very happy with room and bathroom. Close to the Thruway and road system up into Rochester. We had free wi-fi in the room, but don't if that was because we're HHonors.

          Thank RITA P
          Response from Robert T, General Manager at Doubletree by Hilton Hotel RochesterResponded 24 June 2016

          Hi Rita, Thanks for letting us know about your experience with Clay, he is one of our newest rising stars at our hotel. We hope to see you again next time you are in town.

          Reviewed 22 June 2016

          Nice looking hotel on the surface, but bugs in room, almost inedible room service food, two non-functioning lights, and two non-functioning power outlets. Declined my credit card at checkout, but later admitted it was DoubleTree's mistake. Mediocre service. Very disappointing. Could have done better elsewhere,...More

          Review collected in partnership with DoubleTree by Hilton
          Thank Michael C
          Response from Robert T, General Manager at Doubletree by Hilton Hotel RochesterResponded 24 June 2016

          Michael C. Thank you for your recent review, we apologize for the mishaps during your stay. I am not sure if anything was mentioned to my team. We pride ourselves on being very responsive to any concerns while our guest concerns. Unfortunately, these reviews do...More

          Reviewed 21 June 2016

          A very nice hotel with a first rate fitness centre. Pool is a bit small for larger gatherings. Quiet place to sleep and recharge. Near major highways and easy to find. Small town USA location (Rochester, NY) but with big town character. Reasonable return on...More

          Review collected in partnership with DoubleTree by Hilton
          Thank Deny D
          Response from Robert T, General Manager at Doubletree by Hilton Hotel RochesterResponded 24 June 2016

          Deny D, We are so happy you chose our hotel while competing in the tournament, hope everything turned out well? Soccer is one of our favorite sports here in Rochester area, see you again next year:)

          Reviewed 20 June 2016

          This was a short business trip for 3 of of us. My colleagues and I were pleased with the service and the helpfulness of the staff members. My only advise is to keep an eye on the breakfast, as they say, the most important meal...More

          Review collected in partnership with DoubleTree by Hilton
          Thank MAVIMOODEY
          Response from Robert T, General Manager at Doubletree by Hilton Hotel RochesterResponded 21 June 2016

          mavimoodey, Thank you for your most recent review of your stay with us and recognizing the helpfulness of my team. I will certainly be reviewing your suggestions with my team and appreciate your feedback.

          Holiday Inn Hotel & Suites Rochester - Marketplace
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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Centre with Internet Access
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$ 140 - US$ 192 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Business Hotel in Henrietta
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 248
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Priceline, Travelocity, Hotels.com, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Doubletree by Hilton Hotel Rochester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • Finger Lakes >
          • Henrietta
          • Also Known As
          • Doubletree Rochester ,
          • Rochester Doubletree
          Add Photo Photos
          Traveller (61)
          Room & Suite (20)
          Dining (5)
          Pool & Beach (5)
          Hotel & Grounds (29)
          Bathroom (17)
          Business Centre & Event Rooms (2)
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          Questions & AnswersAsk a question
          diasc22
          Is the hotel still under renovations? If so is the pool area affected?
          29 December 2015|
          Answer Show all 5 answers
          Response from Chuck C | Reviewed this property |
          Pool is not affected
          1
          Vote
          Room Tips
          "Ask for a room with an interior balcony for the inside view. Outside is not much."
          Read review
          "Always go for a balcony room if you can, they are quieter and have a great view overlooking the hotel atrium"
          Read review
          "Stay elsewhere. Because they lie. Although I complained politely, both at desk and via phone when service..."
          Read review
          "Odd numbered rooms keep you away from the atrium but we had no issues being in an even numbered room."
          Read review
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