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    Holiday Inn Hotel & Suites Rochester - Marketplace

    800 Jefferson Rd, Henrietta, NY 14623-3212
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    6/8/2017 7/8/2017
    US$ 136
    US$ 130
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    US$ 136
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    US$ 136
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    Traveller (48)
    Room & Suite (36)
    Dining (6)
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    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “waffles” (75 reviews)
    “front desk” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Hotel & Suites Rochester - Marketplace
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    Hampton Inn & Suites Rochester / Henrietta
    672 reviews
    #1 of 17 hotels in Henrietta
     
    Home2 Suites by Hilton Rochester Henrietta
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    #2 of 17 hotels in Henrietta
     
    Doubletree by Hilton Rochester
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    Comfort Suites Rochester
    150 reviews
    #11 of 17 hotels in Henrietta
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (567)
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    There are newer reviews for Holiday Inn Hotel & Suites Rochester - Marketplace
    See the most recent reviews

    231 - 235 of 563 reviews

    Reviewed 10 September 2013

    What a pleasure our stay was. I Lisa and Luis made a free breakfast feel like a delicious meal at the home of a friend!! The rooms were clean and the bathroom was huge! The kitchen was for us the perfect size. The bedding was...More

    Thank Brieflyjo
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 18 September 2013

    Thank you for writing this review and complimenting our staff. We value this feedback and appreciate your business. Please stay with us again. Thank you

    Reviewed 5 September 2013

    A wonderful hot breakfast was included. Lisa was so bubbly and greeted us at the door for Breakfast. She really went above and beyond to wait on us and invited us to the homemade omelets and waffle station, by Chef Luis, yum! You guys are...More

    1  Thank 121Jan
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 18 September 2013

    Thank you for this great review and mentioning our Breakfast Staff. They are wonderful to work with as well and makes everyone's start of day excellent. They work hard on giving great service and appreciate when guests mention it and keep spirits high. Thanks again...More

    Reviewed 4 September 2013

    Not a bad place at all. My tub drain also ran slow, it would be funny if it was the same room, I had room 228 for 3 nights. The indoor pool is good, heavily chorinated if that is an issue for anyone. they also...More

    Thank Thorner H
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 18 September 2013

    Thank you for taking time to write this review and letting us know where we can improve. We are on top of the drain issue and wanted to let you know that this is not normal and part of our preventative maintenance program we do...More

    Reviewed 26 August 2013

    Everything was fine but the drain for the tub. It drained slower than the water coming from the shower meaning you had to stand in your own soapy water. Other than that, the room was clean as was the pool area. The free hot breakfast...More

    Thank Cdnehrider
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 18 September 2013

    Thank you for staying with us and taking time to write this review. We appreciate you giving us a chance to show you the improvements of addressing the issue of the drain and other areas of our hotel. We sincerely apologize and glad the rest...More

    Reviewed 19 August 2013

    We stayed at the Holiday Inn Marketplace for 2 nights while attending the PGA Championships at Oak Hill Country Club. The hotel was conveniently located near event parking so it worked well for the occasion. Check-in staff were very friendly and as loyalty members we...More

    Thank maweber
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 18 September 2013

    Thank you for staying with us and sharing your experience. We are in process of replacing all the furniture that needs attention. Thank you for your valuable time and hope you will stay with us again and see the changes including an exterior and pool...More

    Hampton Inn & Suites Rochester / Henrietta
    672 reviews
    #1 of 17 hotels in Henrietta
     
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    Comfort Suites Rochester
    150 reviews
    #11 of 17 hotels in Henrietta
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 115 - US$ 189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Henrietta
    • #2 Business Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, IHG, Priceline, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Hotel & Suites Rochester - Marketplace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Holiday Inn Hotel And Suites Marketplace ,
    • Holiday Inn Rochester ,
    • Holiday Inn Marketplace ,
    • Rochester Holiday Inn
    Add Photo Photos
    Traveller (48)
    Room & Suite (36)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (33)
    Bathroom (3)
    Business Centre & Event Rooms (1)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    felynek9
    22 March 2017|
    Answer
    Response from Visions_Manager | Property representative |
    Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
    1
    Vote
    PeggyRy
    24 June 2016|
    Answer Show all 2 answers
    Response from Neesko | Reviewed this property |
    Not that I remember
    0
    Votes
    JJswiech
    8 November 2015|
    Answer Show all 2 answers
    Response from Visions_Manager | Property representative |
    Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
    0
    Votes
    Room Tips
    "Rooms upstairs are a bit quieter...but the place is super quiet anyway."
    Read review
    "I like the suites: they are large and extra quite"
    Read review
    "ask for a room in the middle of the hallways"
    Read review
    "Check your room location on hotel map before unloading to avoid ice and vending machines etc."
    Read review
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