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Holiday Inn Hotel & Suites Rochester - Marketplace

579 reviews
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Traveller (50)
Room & Suite (38)
Dining (6)
Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(79 reviews)
“breakfast staff”(25 reviews)
“free breakfast”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (579)Write a Review
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All reviewsfront deskbreakfast stafffree breakfaststicky lipsgreat stayhotel breakfaststores and restaurantsrochester marketplacerooms were cleanyogurtthe room was nicedefinitely stay here againparking lotindoor pooljeffersonritcollege
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11 - 15 of 575 reviews
Reviewed 3 August 2017

Exceptional breakfast -- for a motel. Best bacon in any motel I've visited. Clean, spacious rooms, very inviting modern decor, ample parking and right near the highway. If ever in the area, I'd not hesitate for a moment and stay there again.

2  Thank Baruch M
Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 22 August 2017

Thank you Baruch M for your great review! We are glad to hear you enjoyed the bacon on our breakfast buffet and that you had a clean and spacious room. We will see you again! Thank you for staying with us.

Reviewed 28 July 2017

This hotel is perfect for overnight or weekend stays. Convenient off the highway with a good breakfast selection and spacious , quiet rooms. Staff was helpful and beds were comfortable. If I do business again in Rochester this hotel is on my short list of...More

1  Thank davew49
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 29 July 2017

Thank you very much for this Nice review. We appreciate you sharing your experience and great to know that your stay was perfect for your needs. Our Staff appreciates the compliments of service and appreciate being your choice hotel for next stay. Thanks again for...More

Reviewed 21 July 2017

There nothing special or detracting about the hotel. Its an older Holiday Inn that has much of it renovated or updated. The rooms were clean and quiet and the bar was nice for an evening drink. The free breakfast offering was limited but enough to...More

1  Thank jgreene2992
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 26 July 2017

Thank you for sharing your experience at our hotel. We appreciate all the compliments of your stay and apologize for not being able to earn a 5 star on your review. We strive on trying to give the best service at a perfect location. We...More

Reviewed 16 July 2017

Nice hotel. Good, clean rooms. Nice pool...awesome jacuzzi. I needed to extend my stay twice, and the staff... especially Julia...were very helpful each time and trip. The desk staff remembered me as soon as I walked in. I'll definitely stay here again!More

1  Thank davedad222
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 19 July 2017

Thank you so much for your wonderful feedback. It is great that our Staff were helpful and remember you when you walk in. That is the culture we try to upkeep by knowing our Guests that stay with us frequently. Glad you were able to...More

Reviewed 11 July 2017

The friendliness of the staff is probably the biggest asset of this hotel. There's a large pool as advertised, but that room could use some renovations, and it lacks some basics such as restrooms right there, maybe a shower for rinsing off the chlorine, and...More

Thank DF67
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 12 July 2017

Thank you very much for sharing your experience at our hotel. We appreciate the compliments of all our Staff service and friendliness. We apologize that we do not have a hot tub available at our hotel, but do have the largest indoor heated pool in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Bar/Lounge
Tennis Court
Indoor pool
Details
Price range
US$ 95 - US$ 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Henrietta
#2 Family Hotel in Henrietta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 95 - US$ 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Henrietta
#2 Family Hotel in Henrietta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (50)
Room & Suite (38)
Dining (6)
Pool & Beach (3)
Hotel & Grounds (33)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
felynek9
22 March 2017|
Answer
Response from Visions_Manager | Property representative |
Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
1
Vote
PeggyRy
24 June 2016|
AnswerShow all 2 answers
Response from Neesko | Reviewed this property |
Not that I remember
0
Votes
JJswiech
8 November 2015|
AnswerShow all 2 answers
Response from Visions_Manager | Property representative |
Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
0
Votes
Room Tips
"don't stay in room 422"
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"Rooms upstairs are a bit quieter...but the place is super quiet anyway."
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"I like the suites: they are large and extra quite"
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"ask for a room in the middle of the hallways"
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