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Holiday Inn Hotel & Suites Rochester - Marketplace

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Traveller (51)
Room & Suite (41)
Dining (5)
Overview
Hotel website
800 Jefferson Rd, Henrietta, NY 14623-3212 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
Hotel website
Offers from Holiday Inn Hotel & Suites Rochester - Marketplace
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (597)
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593 results
Traveller rating
346
163
55
18
11
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LanguageEnglish
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346
163
55
18
11
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1 - 5 of 593 reviews
Reviewed 3 weeks ago

All the carpets are dirty and smelly. The hallways all smell. We looked at 4 separate King bed rooms, and all the beds should have been replaced 5 years ago. There is no way to sleep on them as they are rock hard. All the...More

Thank hound_dog_computers
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 2 weeks ago

Thank you for taking time sharing your experience. We sincerely apologize for the negative experience and not the normal experience our Guests have when staying at our hotel. I am happy to share some exciting upcoming renovations where all these issues you had will not...More

Hotel's Favourite
Reviewed 14 May 2018

There are many hotels in the area so why choose this hotel? It's centrally located to many shopping centers and restaurants as well as any downtown events or museums. The lobby area has been opened up to give it a modern, airy look with lots...More

Thank Pat H
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 21 May 2018

Thank you so much for this FANTASTIC review! Wow, we appreciate you taking valuable time to share your experience and so many complements. It is always great to know that our Staff recognizes our repeat Guests and you were able to enjoy our fresh new...More

Reviewed 3 weeks ago via mobile

As I was on the road to the airport flying from BWI to ROC I would never of guess I would run into such a kind and genuinely spirited young lady. Ms. Amethyst Jackson would double check and triple check behind her staff to ensure...More

Thank donaldd655
Reviewed 12 September 2018 via mobile

I chose this hotel based on the reviews here on Trip Advisor. The reviews are spot on. The staff, especially in the restaurant and bar are some of the friendliest I have encountered, and I average 100 nights per year in hotels. The room comes...More

1  Thank MW196
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 4 weeks ago

Thank you very much for this Fantastic review. We appreciate you taking time to share your experience and appreciate having you as our Guest. From a Guest that stays at more hotels than at home, we love the compliments you gave on our breakfast staff...More

Reviewed 28 August 2018

The hotel room was just OK, We had a room for one night & there was cereal in the air conditioner & the toilet looked pretty beat up.. But I must say it was the nicest & friendliest staff I have ever encountered ever. The...More

1  Thank Fearless721767
Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 30 August 2018

Thank you for taking time sharing your experience and the nice overall score. We appreciate the compliments of our entire Staff and our Hotel. It was a beautiful week meeting many Parents like yourself dropping their kids off for school. It is so nice to...More

View more reviews
About
Description
Welcome to the Holiday Inn Rochester Hotel & Suites! This new fabulous 100% non-smoking hotel is conveniently located for easy access to all major highways. Downtown Rochester is 5 miles and the More Rochester Airport (ROC) is 5 miles. Holiday Inn Rochester Hotel & Suites is conveniently located to all universities including University of Rochester, U of R Medical Center, Monroe Community College (MCC), Rochester Institute of Technology (RIT), Nazareth, St. John Fisher, SUNY Brockport, Roberts Wesleyan, and Empire State Colleges. Exceptional businesses are located here including Paychex, Kodak, Xerox, Bausch & Lomb, and many more! Shopping anyone? This hotel is located in a wonderful area of Rochester that is close to all kinds of shopping including Market Place Mall and Eastview Mall that are minutes away! Sports anyone? The Holiday Inn Rochester provides excellent accommodations and exceptional service for hockey, soccer, swimming, and any other travel teams visiting the Rochester area! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
120
Price range
US$ 105 - US$ 222 (Based on Average Rates for a Standard Room)
Formerly known as
Rochester Marketplace Inn
Also Known As
Holiday Inn Hotel And Suites Marketplace
,
Holiday Inn Rochester
,
Holiday Inn Marketplace
,
Rochester Holiday Inn
Location
United States > New York > Finger Lakes > Henrietta
Hotel class
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
120
Price range
US$ 105 - US$ 222 (Based on Average Rates for a Standard Room)
Formerly known as
Rochester Marketplace Inn
Also Known As
Holiday Inn Hotel And Suites Marketplace
,
Holiday Inn Rochester
,
Holiday Inn Marketplace
,
Rochester Holiday Inn
Location
United States > New York > Finger Lakes > Henrietta
Photos
Traveller (51)
Room & Suite (41)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
felynek9
22 March 2017|
Answer
Response from Visions_Manager | Property representative |
Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
1
Vote
PeggyRy
24 June 2016|
AnswerShow all 2 answers
Response from Neesko | Reviewed this property |
Not that I remember
0
Votes
JJswiech
8 November 2015|
AnswerShow all 2 answers
Response from Visions_Manager | Property representative |
Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
0
Votes
Room Tips
"We did not find a room that was suitable"
hound_dog_computers
3 weeks ago
Read review
"Be sure to clarify their breakfast policy"
jameslE9412RH
22 Aug 2018
Read review
"Spring for a spacious whirlpool room"
625path
14 May 2018
Read review
"don't stay in room 422"
samanthasE4750CJ
25 Sep 2017
Read review
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