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Hampton Inn & Suites Rochester / Henrietta

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Traveller (32)
Room & Suite (27)
Dining (8)
Overview
Hotel website
280 Clay Rd, Henrietta, NY 14623-3225 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hampton Inn & Suites Rochester / Henrietta
Special Offer: Double Points, Every Stay
Hotel deals
Reviews (819)
Filter reviews
817 results
Traveller rating
580
163
44
18
12
Traveller type
Time of year
LanguageEnglish
580
163
44
18
12
Show reviews that mention
All reviewsfront deskbreakfast attendantking suiteroom was cleanrochester henriettathe breakfast areacomplimentary breakfastrestaurants and shoppingfitness centereasy accesswould stay here againgreat place to stayvery nice hotelnice staynew yorkwafflesshort drive
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1 - 5 of 817 reviews
Reviewed 5 days ago

The building structure is updated. The laundry room was nice. But, old towels and linens in rooms. Uncomfortable pillows. I think the sheets were clean, but because they were so thin and not crisp it felt like they could be used.More

Review collected in partnership with Hampton
Thank Jean P
Response from Kimberlie M, General Manager at Hampton Inn & Suites Rochester / HenriettaResponded 3 days ago

Jean, Thank you for taking the time to write to us about your experience. We apologize for not meeting your expectations. We receive new linens each month at the hotel and would have been more than happy to ensure the newest of linens were used...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

I tagged along with my hubby and spent a week in the Henrietta Hampton Inn. The folks running this hotel are kind and helpful. Everywhere there is a 'good morning' with a smile. But never in my years of staying in hotels have a meet...More

Thank Debra D
Response from Kimberlie M, General Manager at Hampton Inn & Suites Rochester / HenriettaResponded 3 days ago

Debra, I cannot thank you enough for taking the time to write about Lisa! She is a true ambassador of hospitality and an absolute pleasure to have on our team. Your words remind me of one of my favorite quotes of all time; in the...More

Reviewed 1 week ago

Hampton Inns are always a great place and reliable. There staff is always friendly, courteous and will go out of their way to make sure all is good. This location saved our last night in NY. I love Hampton Inns. Enjoy! I always do.

Review collected in partnership with Hampton
Thank ricardoW6796CG
Response from Kimberlie M, General Manager at Hampton Inn & Suites Rochester / HenriettaResponded 3 days ago

Thank you for your kind words! We're happy that you found us in Rochester and gave up the opportunity to take care of you. We'll see you next time!

Reviewed 1 week ago

Really nice hotel and staff. Suite is worth the extra $$! Spacious, clean, neat, nice amenities. Had issue with "noisy" folks above us and management took care of immediately and gave us a $5 Starbucks gift card to boot!

Thank JSKazoo
Response from Kimberlie M, General Manager at Hampton Inn & Suites Rochester / HenriettaResponded 3 days ago

JSKazoo- We're glad we resolved your issue quickly and efficiently! Thank you for staying with us and we hope to see you again on your next trip to Rochester!

Reviewed 1 week ago

This was a pleasant stay. The friendly staff was helpful, especially Lisa at the breakfast room. She single handedly managed all of the food stations to ensure that they were stocked. Her attentive manner with all of the customers was exceptional. Lisa obviously enjoys her...More

Review collected in partnership with Hampton
Thank wineguy6174
Response from Kimberlie M, General Manager at Hampton Inn & Suites Rochester / HenriettaResponded 3 days ago

Lisa truly is a superstar when it comes to taking care of our guests at breakfast! We're so glad you chose to stay with us, and look forward to seeing you again sometime in Rochester, NY!

View more reviews
About
Description
Welcome to the Hampton Inn & Suites Rochester/Henrietta where our friendly staff is eager to ensure that your stay is nothing less than exceptional. Our hotel is conveniently situated off of ...More the NYS thruway and only 5 miles from the Greater Rochester International Airport. During your stay enjoy endless shopping, dining and entertainment options located nearby in our thriving town of Henrietta, NY. When staying with us you can always count on our clean, spacious and quiet rooms, providing you with the comfort and relaxation needed for a good night's rest and prepare you for the day ahead. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$ 109 - US$ 203 (Based on Average Rates for a Standard Room)
Location
United States > New York > Finger Lakes > Henrietta
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$ 109 - US$ 203 (Based on Average Rates for a Standard Room)
Location
United States > New York > Finger Lakes > Henrietta
Photos
Traveller (32)
Room & Suite (27)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Nearby
Nearby HotelsSee all 16 hotels in Henrietta
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.21 km away
Best Western Rochester Marketplace Inn
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Home2 Suites by Hilton Rochester Henrietta
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DoubleTree by Hilton Hotel Rochester
892 reviews
.77 km away
Nearby RestaurantsSee all 45 restaurants in Henrietta
Pi Craft Pizza
85 reviews
.48 km away
Bar Louie
125 reviews
.12 km away
DiBella's Old Fashioned Submarines
267 reviews
.75 km away
Sticky Lips BBQ
488 reviews
.28 km away
Nearby AttractionsSee all 8 attractions in Henrietta
Henrietta Mall Antiques
5 reviews
.25 km away
Lasertron
9 reviews
.94 km away
Blue Toad Hard Cider
17 reviews
.63 km away
The Clubhouse Fun Center
17 reviews
.98 km away
Questions & Answers
Ask a question
Tuck13041
15 February 2017|
AnswerShow all 2 answers
Response from Kimberlie M | Property representative |
Hi there- Unfortunately we do not have a hot tub in our pool area. Sorry for the inconvenience!
0
Votes
Tuck13041
15 February 2017|
AnswerShow all 2 answers
Response from John B | Reviewed this property |
There is definitely a pool but I don't recall a whirlpool. Suggest you message them to find out for sure. The location does have a web site.
0
Votes
jenna92
8 April 2015|
Answer
Response from Kimberlie M | Property representative |
Hi there! We are not a pet friendly hotel. However, we do have a wonderful pet boarding facility across the street from us names "camp-bow wow". Thanks!
0
Votes
Room Tips
"Suite is worth the extra $$"
Read review
"Ground floor was great. Closer to the pool at least :)"
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"Suites are very spacious"
Read review
"they offer disablity rooms, which tend to be a little bigger, don't be afraid to stay in one."
Read review
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