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Vista Heights Inn

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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
new york
Reviewed 28 August 2007

DO NOT STAY HERE!!! I thought I was reserving the Red Roof which is across the road and reserved at this place by mistake. It is disgusting. I am seriously considering calling the board of health because it is not only filthy but a firetrap. I cannot even believe that this place is allowed to remain open. I have been...

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Helpful?
2Thank jayleep
Ramseur NC
Reviewed 5 July 2007

When booking this location I was informed that there was Internet access. Upon arrival we found out that there was no Internet access. This was really disturbing because I could not communicate with work. I could not even plug my wireless into the wall socket because the sockets were not up to code! Also the free breakfast was a joke....

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3Thank Cherie316
Philadelphia, PA
Reviewed 28 July 2006

The first thing I noticed was how bad the room smelled. There aren't any non-smoking rooms and the smell wasn't just from smoke. There was a wet spot in the corner of my room with mushrooms growing on the gross carpetted floor. As if this weren't enough already, my room was broken into while I was out on a job...

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2Thank mik476
RedCarpetINN, New Management at Vista Heights Inn, responded to this review

New Management and newly Renovated Rooms 1st of all I would like to apologize. This hotel was under renovation for the past six months. we have many non-smoking rooms and all room have electronic locks. All the rooms are new, and equipped with thoughtful amenities including cable TV, free HBO and free local calls. Also hairdryers, irons/ironing boards, alarm clocks,...

A TripAdvisor Member
saint paul, mn
1 review
1 helpful vote
Reviewed 29 May 2006

If you want to help the cause, and make the owners realise that they need to re-think their approach to hotel business, then please, stay away from this inn. The place is dirty, with no working appliances and thin walls... The best part of it was that the owners acted suprised when we had brought all of those things to...

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1Thank A TripAdvisor Member
RedCarpetINN, Public Relation Manager at Vista Heights Inn, responded to this review

New Management and newly Renovated Rooms 1st of all I would like to apologize. This hotel was under renovation for the past six months. All the rooms are new, and equipped with thoughtful amenities including cable TV, free HBO and free local calls. Also hairdryers, irons/ironing boards, alarm clocks, microwaves and refrigerators are available on request, ideal for extended stay....

Cleveland, Ohio
Reviewed 11 October 2005

Could have been worse but even as a place just to catch some sleep and take off early in the morning this place left a LOT to be desired. The best feature was the TV with a good selection of cable channels. Everything else - furniture, fixtures, carpet, etc. - looked old & worn. Towels were small & thin. It...

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3Thank hpcle

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Vista Heights Inn

Address: 4600 W Henrietta Rd, Henrietta, NY 14467-9355 (Formerly Red Carpet Inn Henrietta)
Region: United States > New York > Finger Lakes > Henrietta
Hotel Class:2 star — Vista Heights Inn 2*
Number of rooms: 72
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Questions & Answers

Questions? Get answers from Vista Heights Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?