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Red Roof Inn Rochester Henrietta

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242 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Rochester Henrietta
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Showing 237: English reviews
Valley Cottage, New York
Reviewed 18 October 2014 via mobile

I don't expect to much from a motel but I do not think that I am asking too much for a clean smelling bathroom and a room that does not reek of cigarettes. We spoke to the front desk and they assured us they would "spray" the room. I do not think they did because the bathroom and rest of...

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Helpful?
3Thank MelissaGiraldez
Glenville, New York
Reviewed 14 October 2014

Well, I said I wouldn't, but I returned to this hotel. I had to make a last minute reservation, and it was the only place I could find for under $150. I figured it had to be better after all the negative reviews in the spring of this year. The manager had commented on past negative reviews, so they must...

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1Thank M P
Auburn, Indiana
Reviewed 13 October 2014

We stayed here for one night on a trip from Indiana to Vermont. We arrived around 11pm. The desk clerk was efficient but not overly friendly. Was not offered the complimentary water for Card Members but that has been pretty common at most Red Roofs we stay at. The room was clean and has the new renovation package including the...

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Thank PatrickMcCormick
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for taking the time to write a review about your stay at our property. We are pleased that you enjoyed your room and found the property to be quiet and secure. I apologize that you were not offered water but please do not hesitate to request it. Thank you for staying with us and we look forward to...

Toronto, Canada
Reviewed 4 October 2014

I have stayed at this location last year and it was Ok for one night. However, I stayed on October 01/2014 in room #123. The room was in a rundown condition. Especially the bathtub was disgusting and the shower curtain was moldy. The rubber mat in the tub was filthy and stuck on the bottom. For sure it was not...

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Thank Gerolf S
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

I am so sorry to hear you were unhappy with your room when you stayed with us. We take pride in having clean and welcoming guest rooms. If you ever have any issues with your room, you can contact the front desk at any time. We have a guest service representative available to assist you 24 hours a day. Again...

Boston, Massachusetts
Reviewed 4 October 2014

Classic Red Roof Inn. Close to NY Thuway. Plenty of fast food in walking distance including a 24 hour Tim Hortons. Clean property. Room clean and well lit. Fast check in and out. Perfect overnight stopover spot for travelers, especially those with pets (like us). 100% smoke free is a big plus.

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Thank Anne T
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for taking the time to write such a nice review. We are pleased to hear you liked out location and the condition of our property. We look forward to your next visit.

Rochester, New York
Reviewed 30 September 2014

My girlfriend and I figured a weekend away would be nice and so saw a rate on hotels.com and so she called the hotel to book directly. Working in hotels for years I always prefer to book directly so you don't get any runaround of "liability" etc. and if you talk to anyone at the front desk who is knowledgeable...

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Thank Ruddka22
Toronto, Canada
Reviewed 29 September 2014

I would have given this a five star if check out of some of the guests would have taken leass than 15 minutes & guests employees were not smoking right in front of the main entrance! Rooms were very clean & renovated. Way better than comparable big brand name chains. A fridge and microwave would have been good.

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Thank BBadar
Collinsville, Oklahoma
Reviewed 10 September 2014

Had a good night stay at this hotel. No complaints, the staff was good. The room was clean and the AC worked very good! They are also a pet friendly hotel which was a must on this trip. Would not hesitate to stay here again.

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Thank Troy M
Grimsby, Canada
Reviewed 1 September 2014

I have stayed at this location several times in the past. Was pleased to see that the rooms have been renovated and are really quite nice. But there were glitches with upkeep. I spilled water on the floor and when I went to wipe it up, the paper I used came up black with dirt. The laminate floor looked clean...

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1Thank Virginia W
Mirabel, Qc
Reviewed 26 August 2014

We like to stay at Red Roof because of their pet friendly policy... but we also stay at this chain for there consistency in the quality of affordable lodging they provide (much better than Motel 6 for similar prices). We stayed at many Red Roof across NY-New England and were always satisfied. The Red Roof Rochester has a great location,...

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2Thank Ben0844

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Rochester Henrietta

Address: 4820 W Henrietta Rd, Henrietta, NY 14467-9357
Region: United States > New York > Finger Lakes > Henrietta
Price Range: ₹ 3,406 - ₹ 4,291 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Rochester Henrietta 2*
Number of rooms: 1
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Also Known As:
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Henrietta
Henrietta Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Rochester Henrietta staff and other travellers.
2 questions
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Wellsboro, Pennsylvania, United States
over a year ago

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Questions? Get answers from Red Roof Inn Rochester Henrietta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the most quiet rooms, ask for a room in the back (away from the road)”
 of 5 bubbles JonS689, 18 Nov 2016 | Read review
“Rooms on the back are away from the Interstate highway.”
 of 5 bubbles joesA5112CI, 23 Sep 2016 | Read review
“Second floor if you don't like someone above you.”
 of 5 bubbles zaliwa, 30 Aug 2016 | Read review
“Don't believe there is an elevator so best to reserve a first floor room well in advance”
 of 5 bubbles Cottonhead, 26 Jul 2016 | Read review
“first floor; outside entries to rooms; no hallways or elevator to 2nd floor”
 of 5 bubbles 220JanetM, 9 Jul 2016 | Read review
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