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Red Roof Inn Rochester Henrietta

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Traveller (40)
Room & Suite (27)
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Overview
  • Excellent36%
  • Very good30%
  • Average20%
  • Poor7%
  • Terrible7%
Travellers talk about
“tim hortons”(20 reviews)
“laminate floors”(4 reviews)
“room was clean”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (314)
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105
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63
25
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All reviewstim hortonslaminate floorsroom was cleancoffee potnys thruwayfast foodwould stay here againnon smokingnice staydesk clerkfirst floorshort drivenew yorktinamotelrrpeppermints
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11 - 15 of 309 reviews
Reviewed 20 February 2018

When we got there couldn't get in the door cause it was sticking. Had to kick the door to get it to open. Then frig was turned up all up all the way and it wasn't even cold. Then was told that it was a...More

Thank Crystal O
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 21 February 2018

Dear Crystal O, I truly appreciate you taking the time to share your experience. I am sorry to learn that you came to the area to attend a funeral and would like to extend our sincerest sympathy for your loss. We would like to apologize...More

Reviewed 18 February 2018 via mobile

If you are used to the Ritz, then don’t come here. If you want a decent place to sleep at reasonable prices stay here. It is close enough (20 min and straight down the road) to the Strong Museum of Play and affordable on a...More

Thank Jo Ann S
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 21 February 2018

Dear JoAnne S and Family, We would like to thank you for taking the time to share your experience, we may not be the "Ritz" but our team works effortlessly to provide our guest with the highest level of service and clean comfortable accommodations. We...More

Reviewed 14 February 2018

The room was clean and very nice. I wish there would have been a refrigerator. I felt very welcomed and Marci was the best. She was accommodating, friendly, and had a great personality. I will definitely go again.More

Thank roxanne_20182018
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 21 February 2018

Hello Roxanne, We would like to thank you for sharing your experience with us. At Red Roof Inn we strive to provide great guest service and appreciate you recognizing Marci for her outstanding service. She was just elated when she read your review. We are...More

Reviewed 11 February 2018 via mobile

I stayed at the Red Roof Inn in Henrietta last week. It was a long drive and Marci was great. She was very busy but acknowledged me when I entered and made checking in painless. She even called to make sure I was happy with...More

Thank otrguy
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 21 February 2018

Dear Otrguy, We would like to thank you for your recent stay at our Red Roof Inn and we are pleased that your stay with us was a comfortable one. We do appreciate you acknowledging Marci and are pleased that she welcomed you after your...More

Reviewed 7 February 2018

I travel often with my well-behaved dog, and Red Roof Inn is always a good place to stay. On my last trip, I was impressed by the warm welcome I received from Marci at the front desk. She also warmly welcomed my dog with a...More

Thank Jenny M
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 10 February 2018

Dear Jenny, We would like to thank you for sharing your experience regarding your recent stay at our inn. At Red Roof we adore our furry friends and know how much they like being welcomed with a treat and lots of pats from the team....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$ 55 - US$ 112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 55 - US$ 112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (40)
Room & Suite (27)
Questions & Answers
Ask a question
Jen O
11 July 2016|
AnswerShow all 2 answers
Response from Jamie K | Reviewed this property |
I have no idea. It is best to call the hotel directly and ask
0
Votes
Candy R
16 September 2014|
AnswerShow all 3 answers
Response from Dawn R | Property representative |
we allow pets but are smoke free
0
Votes
Room Tips
"For a quieter experience, the 2nd floor is probably a better option"
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"Try to request a first floor room as there are two levels but no elevator and you park right outside your..."
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"I like the rooms on the McDonald's side - it is a little darker but quiet."
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"My Dad has a hard time walking and my Mom is in a wheelchair right now and we was able to get a 1st floor..."
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