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    Homewood Suites by Hilton Rochester / Henrietta

    2095 Hylan Drive, Henrietta, NY 14623-4219
    +1 855-605-0320
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    29 Oct 30 Oct
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    US$ 147
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    Traveller (58)
    Room & Suite (40)
    Dining (4)
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    Overview
    • Excellent48%
    • Very good29%
    • Average12%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Homewood Suites by Hilton Rochester / Henrietta
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    Staybridge Suites Rochester University
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    Holiday Inn Hotel & Suites Rochester - Marketplace
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    Courtyard by Marriott Rochester Brighton
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    Hampton Inn & Suites Rochester / Henrietta
    725 reviews
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (497)
    There are newer reviews for Homewood Suites by Hilton Rochester / Henrietta
    See the most recent reviews
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    91 - 95 of 495 reviews

    Reviewed 28 September 2016

    The hotel is very nice and clean. The staff, especially Chris and Matt, were very friendly and helpful. The room was spacious and clean. My only reason for my rating of 4 stars and not 5 stars was because the mattress was not comfortable. The...More

    Thank Kerry1820
    Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 29 September 2016

    Kerry1820, Thank you for taking a moment to share your thoughts about your stay. We're very happy to hear you enjoyed yourselves during you stay, and that the staff was helpful. We hope to have you back again very soon! Thanks again! Matt Clark Assistant...More

    Reviewed 10 September 2016

    Extraordinary service by most of the staff was the exception that shined against a hotel that looked and felt neglected. I reserved and used three double suites for myself and family members traveling to Rochester for a wedding. Proximity to the airport and distance from...More

    Thank edd51766
    Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 11 September 2016

    edd51766, Thank you for taking the time to share your thoughts with regards to your stay. We're glad to hear our staff was accommodating to your needs. We're sorry if you felt your stay was less than it should have been. We will be sharing...More

    Reviewed 9 September 2016

    I have never been more disappointed in a hotel, much less one that bears the Hilton name. With the exception of staff who were overall professional, caring and friendly, this hotel falls far short of what I think any Hilton property should be. From dirty...More

    Review collected in partnership with Homewood Suites by Hilton
    Thank oredd
    Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 10 September 2016

    oredd, Thank you for taking the time to share your thoughts with regards to your stay. We're glad to hear our staff was accommodating to your needs. We're sorry if you felt your stay was less than it should have been. We will be sharing...More

    Reviewed 6 September 2016

    The hotel in general was very nice and clean. The rooms were a decent size and the bathroom was large enough for 2 people to get ready at the same time. Check-in was quick and the staff was all nice. The only problem that I...More

    Thank Daniel H
    Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 8 September 2016

    Daniel H, Thank you for taking the time to share your thoughts with regards to your stay. We're glad to hear you enjoyed yourself. We're sorry if you felt the breakfast didn't meet your needs. We will share your thoughts with Hilton's food and beverage...More

    Reviewed 3 September 2016

    This review starts when *trying* to get into the building with luggage. No automatic doors. It is a standard size. It took 4 tries, rocking the luggage cart back and forth, to get it in the door. I dropped items off the cart which meant...More

    Thank wineluvr
    Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 4 September 2016

    wineluvr, Thanks for taking a moment to share your thoughts with regards to your stay. We're sorry to hear you experienced difficulties entering the property doors. While we understand many people are used to new properties with self opening doors, this building was not built...More

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    Hampton Inn & Suites Rochester / Henrietta
    725 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 122 - US$ 203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Henrietta
    • #5 Business Hotel in Henrietta
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Expedia, Hotels.com, Travelocity, Booking.com, TripOnline SA, Orbitz, Cancelon, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Homewood Suites by Hilton Rochester / Henrietta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester ,
    • Hilton Rochester ,
    • Homewood Rochester ,
    • Homewood Suites Rochester Henrietta ,
    • Rochester Homewood Suites
    Add Photo Photos
    Traveller (58)
    Room & Suite (40)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (22)
    Bathroom (3)
    Business Centre & Event Rooms (2)
    Nearby
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    1.71 km away
     
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    Holiday Inn Hotel & Suites Rochester - Marketplace
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    1.92 km away
     
    Staybridge Suites Rochester University
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    6.40 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Colleen R
    26 April 2017|
    AnswerShow all 4 answers
    Response from Matt C | Property representative |
    Colleen R, Unfortunately I have been dealing with the death of a family member and unable to post a reply as swiftly as I normally do. As for the matters at hand, smoking is not allowed at this property, we will ask anybody... More
    0
    Votes
    yipo
    15 January 2017|
    AnswerShow all 2 answers
    Response from Matt C | Property representative |
    yipo, If you are referring to a property you have visited before, you may want to verify your booking as we do not have a "tower" or "old section". Our property is a 3 floor L shaped property built entirely in March of... More
    1
    Vote
    libr33
    6 September 2016|
    AnswerShow all 5 answers
    Response from Matt C | Property representative |
    Yes it is! We are approximately 5 minutes from the NYS Thruway off of Exit 46 then up 390N to Hylan Dr. Thanks for the question!
    0
    Votes
    Room Tips
    "Choose an exterior facing room as the noise at night seems to be a regular thing"
    Read review
    "great value if you need kitchen and family accommodations"
    Read review
    "Avoid Room 120 because you will hear the second floor flushing toilets all night"
    Read review
    "It is not Handicaped friendly, the large rooms are too far from Elevator."
    Read review
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