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    Homewood Suites by Hilton Rochester / Henrietta

    2095 Hylan Drive, Henrietta, NY 14623-4219
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 147
          US$ 142
          Great Deal
          US$ 147
          US$ 147
          Traveller (48)
          Room & Suite (33)
          Dining (3)
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          Overview
          • Excellent46%
          • Very good29%
          • Average12%
          • Poor7%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Offers from Homewood Suites by Hilton Rochester / Henrietta
          Special Offer: 2X Points Package!
          Hotel deals
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          Rooms
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          1 room, 2 adults, 0 children
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          Reviews (460)
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          11 - 15 of 460 reviews

          Reviewed 3 weeks ago

          As a Diamond member, I am shocked at what I have experienced in 3 days of my 5 night stay. I was not given my recognition gift upon check in. I had to ask if this location honored the Hilton policy. I was then given...More

          Thank Gerard C
          Response from Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta

          Mr. Colotti, I apologize for the issues you have reported. I have had maintenance and housekeeping managers address the issues in your room. Please don't hesitate to notify myself or the General Manager if you need anything further with these matters. As for your Honors...More

          Reviewed 20 April 2017

          We previously stated this hotel and we're off for the one night complementary stay at a later date because the person who had the room before I smoked heavily and my daughter has asthma it was so bad that we went up having to seek...More

          Review collected in partnership with Homewood Suites by Hilton
          1  Thank Christine K
          Response from Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta

          Ms. Keiper - We're sorry to hear that this property did not meet your expectations. Your comments have been shared with our ownership to help future guests stays. Thanks again for your comments. Matt Clark Assistant General Manager

          Reviewed 16 April 2017

          Clean, friendly comfortable, exactly what you would expect from a homewood suite. Very nice lobby. IF you stayed in them before then you are aware of the offerings. There was a light dinner, it was soup, salad, chicken and bread sticks. I understand it varies...More

          Review collected in partnership with Homewood Suites by Hilton
          Thank momof2hard2please
          Response from Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta

          momof2hard2please, Thank you for your comments. We're glad to hear you enjoyed what we have to offer. We hope your travels bring you back to us soon! Thanks again! Matt Clark Assistant General Manager

          Reviewed 16 April 2017

          We have stayed at Homewood Suites hotels many times on family trips, as we appreciate the large suites and generous complimentary breakfast. However, this stay was disappointing. The décor of our suite was very dated, and not enough shower towels were provided for a family...More

          Review collected in partnership with Homewood Suites by Hilton
          Thank theodoreg892
          Response from Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta

          theodoreg892, Thank you for taking a moment to share your thoughts with regards your stay. We will share you comments with our Management team. So you are aware, we will undergoing a renovation in late 2017. We hope to welcome you back again soon. Thanks...More

          Reviewed 10 April 2017 via mobile

          When your hands are full its nice to have automatic front doors which this property does not. Guess I thought all Hilton properties were a bit nicer than this one. Seems it is worn out in many areas but they seem to be trying to...More

          Thank Jeff B
          Response from Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta

          Jeff B, Thank you for sharing your thoughts with regards to your stay. We're sorry things were not as you had hoped. Hopefully our staff was able to help make you feel at home. We are happy to let you know that we are currently...More

          Hampton Inn & Suites Rochester / Henrietta
          637 reviews
          #1 of 16 hotels in Henrietta
           
          Home2 Suites by Hilton Rochester Henrietta
          507 reviews
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          Holiday Inn Hotel & Suites Rochester - Marketplace
          562 reviews
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          Country Inn & Suites By Carlson, Rochester-Henrietta
          659 reviews
          #4 of 16 hotels in Henrietta
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$ 119 - US$ 249 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Henrietta
          • #5 Business Hotel in Henrietta
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 90
          • Reservation Options
          • TripAdvisor is proud to partner with Hilton Hotels Direct, Hotwire, Booking.com, Expedia, Priceline, Travelocity, Hotels.com, Orbitz, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Homewood Suites by Hilton Rochester / Henrietta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • Finger Lakes >
          • Henrietta
          • Also Known As
          • Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester ,
          • Hilton Rochester ,
          • Homewood Rochester ,
          • Homewood Suites Rochester Henrietta ,
          • Rochester Homewood Suites
          Add Photo Photos
          Traveller (48)
          Room & Suite (33)
          Dining (3)
          Pool & Beach (1)
          Hotel & Grounds (22)
          Bathroom (2)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
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          Papaya
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Colleen R
          How do you respond to her comments? Is smoking allowed in your hotel? Do you keep up with cleanliness and normal maintenance?....did you address these concerns with this customer?
          26 April 2017|
          Answer Show all 4 answers
          Response from Matt C | Property representative |
          Colleen R, Unfortunately I have been dealing with the death of a family member and unable to post a reply as swiftly as I normally do. As for the matters at hand, smoking is not allowed at this property, we will ask anybody... More
          0
          Votes
          yipo
          just booked the 2 room as suite. are the suites located in the tower or are they in the old section
          15 January 2017|
          Answer Show all 2 answers
          Response from Matt C | Property representative |
          yipo, If you are referring to a property you have visited before, you may want to verify your booking as we do not have a "tower" or "old section". Our property is a 3 floor L shaped property built entirely in March of... More
          1
          Vote
          libr33
          Is this close to the New York Thruway?
          6 September 2016|
          Answer Show all 5 answers
          Response from Matt C | Property representative |
          Yes it is! We are approximately 5 minutes from the NYS Thruway off of Exit 46 then up 390N to Hylan Dr. Thanks for the question!
          0
          Votes
          Room Tips
          "Avoid Room 120 because you will hear the second floor flushing toilets all night"
          Read review
          "It is not Handicaped friendly, the large rooms are too far from Elevator."
          Read review
          "My room was very far from the elevator."
          Read review
          "seem quiet everywhere."
          Read review
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