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Best Western Rochester Marketplace Inn

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Traveller (30)
Room & Suite (30)
Dining (5)
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Overview
  • Excellent31%
  • Very good36%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
“cookies”(23 reviews)
“free breakfast”(22 reviews)
“room was clean”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Rochester Marketplace Inn
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Rochester Marketplace Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (453)
There are newer reviews for Best Western Rochester Marketplace Inn
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Traveller rating
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139
146
85
39
28
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All reviewscookiesfree breakfastroom was cleanyogurtworking orderfridge and microwaveconvenient locationwould stay againfirst floorone night stayhot breakfastupon checkjefferson roadparking lotsticky ribsdesk clerknew york
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101 - 105 of 437 reviews
Reviewed 1 December 2016

go to the BBQ place next door really good the Hotel is very nice too.very friendly staff.breakfast could be better.i like real eggs.honey buns. butter left out so its spreadable.other wise its OK i would go back just for sticky lips BBQ.

Review collected in partnership with Best Western
Thank Steven D
Response from Lynn R, Manager at Best Western Rochester Marketplace InnResponded 5 December 2016

Hello Steven D. Thank you for taking the time to review our hotel. We appreciate your comments regarding our team and we will look into your comments regarding breakfast and use them when making improvements. Warm Regards,

Reviewed 19 November 2016

Superb and attentive staff, clean and comfortable room, decent complimentary breakfast, easy parking, all was very good. Have stayed there before, and will do so again. Absolutely no problems. (Great cookies upon our arrival!)

Review collected in partnership with Best Western
1  Thank davidcY1907AQ
Response from Lynn R, Manager at Best Western Rochester Marketplace InnResponded 21 November 2016

davidcY10901AQ! Thank you for taking the time to review the Best Western Marketplace! We are delighted your time with us was enjoyable and look forward to seeing you again! Warm Regards,

Reviewed 18 November 2016

I stayed for 4 nights. The room was clean and was close to the business I had to go back and forth to. The front desk people were very friendly. I love that they put me on the first floor. I would definitely stay there...More

Review collected in partnership with Best Western
1  Thank I2574JIsheilag
Response from Lynn R, Manager at Best Western Rochester Marketplace InnResponded 21 November 2016

Hello 12574JIsheilag! Thank you for taking the time to review our hotel. We appreciate your comments and do look forward to seeing you again! Warm Regards,

Reviewed 4 November 2016

I have stayed here several times during the renovation and tolerated the problems that come with it. The completion makes a good impression. The breakfast area is now huge and very inviting. Rooms are very large and well equipped. A very good hotel.

Review collected in partnership with Best Western
Thank kennethmS5750QZ
Response from Lynn R, Manager at Best Western Rochester Marketplace InnResponded 7 November 2016

Hello kennethmS5750QZ! Thank you for taking the time to review our hotel! We are delighted your time with us went well and appreciate your comments! We do hope to see you again. Warm Regards, Lynn R

Reviewed 3 November 2016

The hotel is in a good location for the business traveler. The people at the front desk are very courteous The breakfast was mixed, first day was good second day eggs were cold. Coffee is terrible. Exercise equipment needs upgradeMore

Thank MagicKirin
Response from Lynn R, Manager at Best Western Rochester Marketplace InnResponded 7 November 2016

Hello MagicKirin, Thank you for taking the time to review our hotel. We appreciate your comments and are sad to hear the breakfast was not what you expected the second morning. I will use your comments to help make a better experience for all our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 95 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Henrietta
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$ 95 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Henrietta
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
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Traveller (30)
Room & Suite (30)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mkim5473
19 October 2016|
AnswerShow all 5 answers
Response from Lynn R | Property representative |
Hello, Unfortunately we do not.
0
Votes
Denise23
29 August 2014|
AnswerShow all 5 answers
Response from BestWesternHotels | Property representative |
Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
0
Votes
Room Tips
"Choose 2nd/3rd floor since 1st floor is close to the dining room & could get noisy"
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"We had a second floor room - no issues"
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"Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter"
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"324... faces the parking lot and street but there was no traffic noise during the night."
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