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Upsky Long Island Hotel

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Upsky Long Island Hotel
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221 Reviews from our TripAdvisor Community

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There are newer reviews for Upsky Long Island Hotel
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Showing 215: English reviews
Somerville, New Jersey
Reviewed 5 May 2014

We were at the Upsky this past weekend for a dance competition. On arrival, we were greeted by broken wine glasses, cigarette buttes, and empty beer bottles on the carpet right outside the entrance. That should have been a warning. The lobby bathroom was just as bad- outside of the bathroom were trays of dirty glasses, beer bottles on the...

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Helpful?
1Thank dancemom1978
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

On behalf of the Upsky Long Island hotel we sincerely apologize for the conditions you encountered on your recent visit to our property. I have passed along your comments to our housekeeping team and appreciate you sharing them with us. Should you wish to discuss this or any other aspect of you stay with us please do contact me directly...

Orlando, Florida
Reviewed 4 May 2014

I have stayed at this hotel for many years and although there are areas that need updating, my room was clean, my bed was comfortable and the food was great! The staff is 5 star at a 3 star establishment and they are quick to assist with just about anything. After reading all of the reviews on this website, I...

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Helpful?
1Thank Rusty T
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

Dear Rusty, we are happy to have you as our guest again and appreciate your loyalty the hotel. Our team works hard to meet and exceed the needs of our guests and I have shared your feedback with them on their providing the assistance you were looking for. The UpSky Long Island looks forward to having you visit us again...

Boxford, Massachusetts
Reviewed 28 April 2014

It feels a little mean giving this hotel a poor review since I am pretty certain we got the last hotel anywhere in the area. Checking the internet all the travel sites had either one or no hotels, even Priceline ran out of Express deals. Then suddenly one appeared and we got a room at this hotel. This property was...

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Helpful?
1Thank ei442
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

The team at the UpSky Long Island appreciates your feedback regarding your recent stay. We are happy to hear you found the bathroom counter space ample and the beds comfortable, soft and fluffy. We apologize for the lack of hot water on the morning of your departure. I welcome your feedback and invite you to contact me directly to discuss...

New York City, New York
Reviewed 22 April 2014

Here's a list of the things that was wrong with our room: 1) We had an internal room where the sole window overlooked the hotel lobby. In other words, our room did not have access to outdoor air or sunlight. The air in the room was very dry and felt recycled (like on an airplane). I would understand if the...

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Helpful?
3Thank Dave C
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

The Upsky Long Island Hotel management and staff appreciates your taking time to write a review about our hotel and thanks you for sharing your thoughts. We are glad to hear our staff were accommodating with providing a late check out the morning of your departure and regret that your room location was not to your liking. I have forwarded...

Binghamton, New York
Reviewed 19 April 2014

We have stayed at this hotel many times when it was a Sheraton. We started staying there when it was first remodeled and enjoyed clean rooms, good food and pleasant surroundings. Now the hotel is falling apart. The desk in our room was broken and we had to turn the table around just so it would not fall on the...

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Helpful?
2Thank Nancy R
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

We thank you for your review of our property and for your long time loyalty to the Upsky Long Island Hotel. Our new ownership is committed to bringing back the property you remember. We are working on plans presently and will announce them as they become more firm. Meanwhile we appreciate your candid feedback and will pass along you comments...

New York City, New York
Reviewed 12 April 2014

This hotel is in need of a major overhaul. Stayed here 4/11/2014. The only plus was that the staff was very friendly. The front lobby is nice when you walk in but deceiving, once we got to our room we realized the hotel is not very clean. The hallways are tastefully decorated and give a warm and pleasant feeling, but...

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Helpful?
2Thank Anonymous727
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

On behalf of the Upsky Long Island Hotel thank you for sharing your thoughts regarding your experience at our hotel. We are happy or staff welcomed you warmly and you found the public areas well decorated. We apologize for the conditions of the room and have passed along your comments to our housekeeping team. I would be interested in speaking...

Philadelphia
Reviewed 7 April 2014

I attended a very expensive dinner at the Upsky Hotel this past weekend. The hotel itself was not very clean, there were dirty dishes in the hallway leading to the main area. The food was a long time coming and was cold on arrival. We had to ask for extra bread and butter and were provided it grudgingly. Water glasses...

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Helpful?
Thank Brenda M
Pretoria, South Africa
Reviewed 1 April 2014

I have stayed here for a business trip a week back. Upsky Hotel have charged my credit card an additional fee on top of the normal room rate and taxes. I had no incidentals and this was not confirmed with me, so I am really disappointed. Other than the credit card issue, the hotel seemed a bit old. The room...

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Helpful?
Thank Magnus P
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

We appreciate your comments regarding our hotel, the Upsky Long Island, and are delighted to hear your room was comfortable and clean. I am sorry to learn of the confusion regarding your bills and would be happy to discuss in further detail with you. Please contact me at dsandbrook@upskyli.com with the details of your stay and we will look into...

Seattle, Washington
Reviewed 28 March 2014

Not an avid reviewer on sites, I had to sign up for TripAdvisor just to write my review. I live in Seattle and travel for business often -- this is a place that took the cake. Where should I even start? This property/hotel (really motel) needs to be shut permanently in order to do a complete face lift. Listen, I...

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Helpful?
9Thank Avid T
London, United Kingdom
Reviewed 26 March 2014

Stayed three times, and each time it was really poor. The staff are more interested in each other than serving customers. You can wait, and wait and wait to get served in the restaurant even though you may be the only person there! - The hotel as a whole is not very clean, and has very tired and ageing décor....

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Helpful?
1Thank John1854
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

Thank you for taking time to share your comments regarding your recent experiences with our property. We sincerely appreciate your loyalty and return visits. We would greatly value the opportunity to discuss these past stays with you and truly hope you will contact me directly so we can make it right. Please email me directly dsandbrook@upskyli.com and I look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Breakfast Available

Additional Information about Upsky Long Island Hotel

Address: 110 Motor Pkwy, Hauppauge, NY 11788-5131 (Formerly Sheraton Long Island Hotel)
Region: United States > New York > Long Island > Hauppauge
Price Range: ₹ 9,476 - ₹ 14,047 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Upsky Long Island Hotel 3.5*
Number of rooms: 209
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Also Known As:
Sheraton Hauppauge
Hauppauge Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Upsky Long Island Hotel staff and other travellers.
2 questions
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Questions? Get answers from Upsky Long Island Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the pool for a quieter experience”
 of 5 bubbles JLynn627, 15 Aug 2016 | Read review
“Make sure you ask for a room that doesn't face the lobby as you can hear everything that is going on down there.”
 of 5 bubbles heatherw754, 9 Aug 2016 | Read review
“Get your own fan and investigate your room before you unpack.”
 of 5 bubbles LeverettL, 13 Jul 2016 | Read review
“They try but not enough effort to please when you have been exposed to better quality. Rugs are stained and need t be changed.”
 of 5 bubbles monepat, 25 Jun 2016 | Read review
“stay away if you have an alternative”
 of 5 bubbles cedi_p, 22 May 2016 | Read review
5 of 5