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I was here for four nights while in town for a nearby event at the Erie County Fairgrounds. Overall, this hotel is excellent. The only thing keeping me from giving it 5 stars is the front desk night clerk. We arrived in the early evening,...More
Great hotel nestled well off I-90 on the end of a street. Spotlessly clean throughout the hotel, breakfast area roomy and well organized. Good array of breakfast options. Room accommodations included comfortable beds, clean bathrooms, WiFi worked reasonably well. Being a gold member, appreciated the...More
Clean, very quiet ( despite proximity to an expressway ) and a quite good hot ( and cold) breakfast buffet on offer over a broad time window. Helpful staff at the front desk.No complaints whatsoever. Recommended.
First impression was a little underwhelming. Arrived late at night and as a platinum member I am usually greeted with a thank you very much for being a platinum member and offered a platinum gift. When we checked in last night there was no such...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites HamburgResponded 10 December 2017
Thank you for your stay and for being an IHG Rewards Club Platinum Elite member. It is great to learn that you appreciated our room accommodation, breakfast, and amenities. However, I'm sorry to read that your check-in experience didn't match your expectations. We...More
The Holiday Inn Express is located near enough to our manufacturing facility in Angola, NY to make this convenient, easy to get in and out of, and is new enough that the carpets, furniture and rooms are still nicely appointed, clean and appropriate. The only...More