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I had to cancel reservation on day of arrival for reasons beyond my control. Manager said he could not cancel and that I could only cancel by calling a Super 8 customer service number which I did. They wanted all the information and would get...More
Review collected in partnership with Super 8
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from -HotelManagementNY, Guest Relations Manager at Super 8 HamburgResponded yesterday
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am sorry that we were unable to accommodate your request for canceling your reservation and I assure you that we are addressing our policies to...More
Very clean and modern hotel. Friendly staff. Comfortable beds. Great value. Here for only one night to watch the Dolphins / Bills game tomorrow. Glad I picked this hotel. Food and shopping only 10 minutes away.More
Response from -HotelManagementNY, Guest Relations Manager at Super 8 HamburgResponded 26 December 2016
Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best...More
I have stayed here twice and although the hallways are dingy and stale smelling, the rooms are spacious, clean and smell fine. The room had a fridge, coffee maker and free WiFi. I have been graciously accommodated late check ins each time I have stayed...More
Thank Daphne I
Response from -HotelManagementNY, Guest Relations Manager at Super 8 HamburgResponded 1 week ago
Dear Daphne I,
Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a...More
We stayed here while in town for a dance competition. The hotel seems to be family run by a nice Indian family that was friendly and eager to help in any way. For that alone, I have a difficult time issuing anything lower than a...More
Thank Laura S
Response from -HotelManagementNY, Guest Relations Manager at Super 8 HamburgResponded 2 weeks ago
Dear Laura S,
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we...More
US$ 74 - US$ 168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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