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Quality Inn

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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Savannah, Georgia
Reviewed 16 November 2015

Great location of this hotel, it's in the middle of everything - Buffalo Bills Stadium, Buffalo Sabres Arena, Fairgrounds and casino. It's an older hotel but very clean. When I checked in, Alicia was very accommodating and helpful. But definitely had a bad experience when checking with Jamie, he's not a very good people person. I think he needs to...

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3Thank Gina F
Hamilton, Canada
Reviewed 2 September 2015

So there was 6 of us that came to watch the bills pre-season. 4 of us had come & stayed here the year before. We had no issues. Our rooms were pretty clean. When we checked in James had checked us in he was very friendly & was very helpful. We had asked for some extra towels he brought it...

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2Thank Diesel D
G M, General Manager at Quality Inn, responded to this review

Dear Diesel D, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Halifax, Canada
Reviewed 31 August 2015

I only stayed here because i was driving from Toronto to Washington DC and needed to stay somewhere on the way over night. The only great staff member seemed to have been the guy on evening shift when I checked in around 10 pm. When you first walk in the smell of the place is terrible and looks run down....

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1Thank collinj66
Ottawa, Canada
Reviewed 30 August 2015

This hotel is more of a road stop. Not a place for anything else. There are no shopping areas or restaurants terribly close by except for a Denny's and A WalMart. The room was ok, bathroom well used but clean. I was on the lower floor beside the parking lot so it noisy until the traffic settled. Request a back...

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Thank Eileen113
Mississauga, Canada
Reviewed 30 August 2015 via mobile

We chose this hotel because it was conveniently located to the Ralph Wilson Stadium and the rate was decent compared to others. Upon check in I thought it was odd the front desk clerk didn't ask me for ID. But I didn't question it. The very first thing I noticed was the overwhelming smell of cooking oil. The hallways reeked...

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Thank roxymoomoo
Syracuse, New York
Reviewed 13 July 2015 via mobile

Comfortable clean rooms, newer beds and linen. Hotel staff is friendly and knowledgeable. Breakfast was decent. The restaurant attached to the hotel was nice and food was good enough. Seriously, great stop.

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1Thank Singing_Coconut
G M, General Manager at Quality Inn, responded to this review

Thank you for your recent review. We appreciate all feedback to let us know where we have improved and where we need improvement. We hope you will visit us again.

Buffalo, New York
Reviewed 18 May 2015

We decided to stay the Quality Inn after our long drive up from Erie. My husband usually stays at Hampton inns or Holiday Inn Express. However, the Holiday Inn Express was sold out. Anyways we decided to stay at this hotel. I think I made a good choice. The Front Desk was really nice. Very polite and helpful. The buliding...

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1Thank shilpatel
G M, General Manager at Quality Inn, responded to this review

Thank you for your review of our hotel. Positive and negative reviews let us know what we are doing right and where we need improvement. We hope you will stay with us again.

Savannah, Georgia
Reviewed 4 April 2015

The hotel was clean, housekeeping staff was very friendly and the Bar/Restaurant was definately a plus. As a matter of fact that was reason we stayed there. We had dinner, which was great, an then stayed out and enjoyed a local band in the bar which I might add was an excellent experience, the restaurant staff was awesome and the...

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1Thank Gina F
G M, General Manager at Quality Inn, responded to this review

Thank you so much for sharing your review with us. We are happy to hear that you enjoyed your stay for the most part. We are currently in the process of hiring new team member, we hope this incident you had w/our front desk staff will be an isolated experience and that you will continue to stay with us.

Reviewed 28 March 2015

I like how the front desk people know me and great me by name every time. When they do the little things like ask me how my trip in was and take the time to actually have a conversation with you it makes me feel like its a second home. Not to mention the beds they have here are much...

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3Thank Christian J
G M, General Manager at Quality Inn, responded to this review

Thank you so much for your kind review. We appreciate positive feedback and hope you will continue to enjoy future stays with us.

Ohio
Reviewed 9 March 2015

Hubby and I came for a concet this weekend. Not to far away from the downtown Buffalo area and we didn't have to pay a ridiculous price either. The front desk staff Sam & Todd were very friendly and great with directions. Rooms were clean and beds were comfy. What else could we ask for.

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Thank Melissa S
G M, General Manager at Quality Inn, responded to this review

Than you for such a positive response. We love to hear these and we hope to see you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 5440 Camp Rd, Hamburg, NY 14075-2749
Region: United States > New York > Hamburg
Price Range: ₹ 4,291 - ₹ 9,876 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 86
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They say you get what you pay for but within our group of 50+ prices were all over!”
 of 5 bubbles bmacgoo, 12 Aug 2016 | Read review
“One of the remodeled rooms is preferential.”
 of 5 bubbles regiss246, 17 Jul 2016 | Read review
“Don't book this hotel!”
 of 5 bubbles 666jent, 6 Jul 2016 | Read review
“All rooms are great . Very consistent”
 of 5 bubbles 443RickG, 10 Dec 2015 | Read review
“Choose an alternate hotel.”
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 of 5 bubbles M7941ROlauram, 7 Dec 2015 | Read review
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