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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Stayed here several times and was always pleased until this week. New rooms do not have dressers - only 2 small drawers which barely accommodate underwear. These drawers are in the same 'cabinet' that house the microwave and refrigerator. Our room did not have a...More
Thank Connie D
Response from Renee D, General Manager at Comfort Inn & SuitesResponded 9 April 2015
Thank you for providing us with your feedback, we will use it as a training tool for the staff and to better our hotel for future guests. I'm very sorry we did not exceed your expectations during this stay with us. I hope you will...More
I travel extensively for my job. I checked into the Comfort Inn & Suites in Hamlin NY. My room was infested with ants. After much discussion with inadequate staff my room was changed, 3 TIMES!!!! Each room was infested and the staff told me to...More
2 Thank Mike G
Response from Renee D, General Manager at Comfort Inn & SuitesResponded 30 March 2015
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Choice Privileges member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your...More
We needed to stay in a hotel over Christmas because there was no room to stay with family. On our drive to Western, NY I did a search of hotels on my smart phone, in the Hamburg, NY area. Because we waited till the last...More
We stayed in Hamburg for the night on Christmas Eve. We decided to give the hotel a chance, in spite of the mixed reviews. The check-in process went fine. The clerk shared that there was a dog at one end of the hotel, so she...More
2 Thank Deborah M
Response from Renee D, General Manager at Comfort Inn & SuitesResponded 6 January 2015
Thank you for taking the time to review your recent stay at our hotel.
On behalf of our entire team, I would like to thank you for staying. I am glad you enjoyed our hot breakfast. Your satisfaction is important to us and we will...More
The other reviewers who said the rooms were too hot were right. Turning down thermostat to 60 had no discernible effect. We finally turned off heater. Granted it is an unseasonably warm december but still the hot room made it hard to sleep. Which was...More
2 Thank Julia I
Response from Renee D, General Manager at Comfort Inn & SuitesResponded 30 December 2014
Thank you for taking the time to fill out a survey. We use guest comments as a training guide for our staff to improve our hotel for future guests. I am glad you were able to enjoy our hot breakfast. I hope you would be...More
US$ 96 - US$ 180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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