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Comfort Inn & Suites

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Traveller (13)
Room & Suite (11)
Dining (2)
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Overview
  • Excellent22%
  • Very good31%
  • Average25%
  • Poor13%
  • Terrible9%
Travellers talk about
“including tax”(2 reviews)
“waffle maker”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (162)
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All reviewswould stay againincluding taxwaffle makerbills gamecheck in was easyniagara fallsbeds were comfortableindoor poolcerealsmokingnystopovermattresses
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51 - 55 of 160 reviews
Reviewed 7 July 2015

We have stayed at many comfort inns, henceforth why we are choice members. We were very disappointed with our experience! Our room wasn't what we expected. The bathroom sink was completely cracked. The exhaust fan didn't work in the bathroom, and a light in the...More

1  Thank darlene w
Response from Renee D, General Manager at Comfort Inn & SuitesResponded 16 July 2015

Thank you for reviewing our property. We are diligently working on putting together a new staff to exceed your expectations in the future. Thank you for staying with us.

Reviewed 30 June 2015 via mobile

Unfortunately we decided to stay in town one more night, at the last minute. We should have stayed at one of the cheap side of the road motels for $100 instead of paying $180 for this one. The bed was quite comfortable, however, they put...More

2  Thank GBPackerFan4evah
Response from Renee D, General Manager at Comfort Inn & SuitesResponded 1 July 2015

Thank you for taking the time to review our hotel about your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you...More

Reviewed 25 June 2015

Very nice staff, fast check in and check out, room nice size and very clean. Great location for thru way traffic and surrounding towns. Senior rate was good. Would stay again. Breakfast OK. Was there only one night, so didn't use pool.

Thank Ken W
Response from Renee D, General Manager at Comfort Inn & SuitesResponded 1 July 2015

Thank you for staying with us and reviewing our hotel. Hopefully next time you are in the area you will be able to stay for a few days and enjoy our indoor heated pool and fitness center.

Reviewed 17 June 2015

We checked out this morning and there was a very tall polite young man at the front desk in our past expeirences the check outs were dull but he was so friendly and nice he made us feel home we cant wait to return next...More

Thank Mary E
Response from Renee D, General Manager at Comfort Inn & SuitesResponded 1 July 2015

Thank you for taking the time to write a review about your stay. We appreciate your kind words, I will share this with the staff. We look forward to you staying with us again in the future.

Reviewed 11 June 2015

The hotel staff here are wonderful! Rooms are comfortable and clean. Always the hotel we stay in when we travel to Hamburg. Breakfasts are nice, a variety of items to choose from. Close to lots of shopping.

Thank strydersmom
Response from Renee D, General Manager at Comfort Inn & SuitesResponded 12 June 2015

Thank you for taking the time to review our hotel. I am glad to hear everything was great during your stay. We look forward to you staying with us again in the future.

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 98 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 98 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (13)
Room & Suite (11)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Staff says Thruway noise is not a problem, but to be sure ask for a room on the opposite end of the building."
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"Skip this place and go to Red Roof Inn."
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"We ended up on the ground floor in room 101 which was right next to the exit door and our car."
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"Away from traffic"
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