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Hampton Inn Buffalo-Hamburg

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Our Hampton Inn Buffalo-Hamburg is located off of I-90 at exit 57, in close reach of New Era Stadium, home field for the Buffalo Bills football team. Guests will enjoy free hot breakfast daily, a clean and fresh Hampton bed®, free WiFi in every room, and access to our fitness center.
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Property amenities
Pool
Free Parking
Wheelchair Access
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Non-Smoking Hotel
Indoor pool
Heated pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Suites
Family Rooms
Microwave
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
Contact
5444 Camp Rd, Hamburg, NY 14075-2749
Getting there
Buffalo Niagara Intl Airport24 km
Niagara Falls Intl Airport41 km
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Reviews & more
139Reviews
67Photos
1Q+A
2Room tips
Traveller rating
  • 97
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Time of year
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Second time I've stayed there for business - returned because staff has a lot of pride in the property and it shows - room and building was all very well kept and clean. Will easily return there when the need arises.
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Review collected in partnership with Hampton
Perfect location for a Bills game. Lift and Uber rides took on average about 10 minutes to get to the hotel for pickup. Clean, new hotel and a good price. We will be back to stay when attending another football game.
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Review collected in partnership with Hampton
Response from Deidra T, General Manager at Hampton Inn Buffalo-Hamburg
Responded 3 days ago
Greetings! Thank you for sharing positive feedback with the Tripadvisor community. We are glad you found our location convenient to New Era Field. Thanks for staying with us. We look forward to seeing you again, the next time you go to a Bills game!
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Clean, and every staff member was very kind. Our hostess Friday morning was fantastic...did a wonderful job stocking the breakfast area...and very nice conversation.Had upsetting news about my dog while in the lobby. The front desk young man...so sweet came running over with a b
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Response from Deidra T, General Manager at Hampton Inn Buffalo-Hamburg
Responded 3 days ago
Hello Jody W, Thank you for taking time to share positive feedback. We are glad you were pleased with the hospitality our team members demonstrated. We appreciate you choosing to stay with us and for recommending our hotel to others. We hope to serve you again, the next time you are in the Buffalo Hamburg area!
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I was a bit disappointed that as a HH member I was not offered complimentry water and had to come down and ask about it. Overall the totel was great. The breakfast buffet should have had more variety and options. The eggs probably my biggest disappointment as they looked like scr
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Review collected in partnership with Hampton
Response from Deidra T, General Manager at Hampton Inn Buffalo-Hamburg
Responded 3 days ago
Greetings! Thank you for providing us feedback through the Tripadvisor platform. It is always helpful to hear back from our guests. We appreciate you choosing to stay with us and hope to see you again.
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Stayed here for a funeral in the area. Hotel staff was very nice and accommodated my early arrival after an overnight flight, so I really appreciated that. Room was clean and comfy. Breakfast was good and very convenient.
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Review collected in partnership with Hampton
Response from Deidra T, General Manager at Hampton Inn Buffalo-Hamburg
Responded 1 week ago
Greetings! I would like to thank you for taking the time to share positive feedback. We are glad you found the hotel clean, staff helpful, and enjoyed breakfast. Thank you for choosing to stay with us. We hope to see you again, but for better circumstances. Please accept our sincere condolences.
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Photo provided by managementHampton Inn Buffalo-Hamburg
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Coffeemaker and hassock
Extra roll of toilet paper
Toiletries offered
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Why didn't you address my concern about WHY we were not advised that most rooms had no bathtubs? Why didn't you address my main concern about no cups in the bathroom? You did not explain why there are so few trash cans in the dining area. Your response is inadequate.
If you used TripAdvisor routinely, you might not have had some of these issues. When I am about to take a trip, I check TripAdvisor reviews of the places I am contemplating staying and the activities I am considering. I also write detailed reviews to help others make this type of decision. If you stayed at more Hampton Inns, you would realize that the one in Buffalo Hamburg is quite a good one. Four is the standard number of insulated paper cups by the coffeemaker in a Hampton Inn room. I have recently been in a Hampton Inn on Montage Mountain, in Pennsylvania, where there was only one cup in the entire room, among other serious deficiencies (you can check my review--I also did not get a decent explanation by the manager, even after calling her directly, at her invitation, in response to my TripAdvisor review, which I titled, "Was Goldilocks in my room or not?" In a Hampton Inn, there is a station with hot water for tea and several types of coffee 24/ 7--there are always napkins and paper cups there and you can help yourself to whatever you need. Also, I asked the question about the paucity of trash cans in the dining area to a Hampton Inn several years ago--apparently it is company policy. When the breakfast area is open, there are additional trash cans within and there are also trash cans in the lobby. The fresh white duvet cover, which you complained about in your review ( The ultra white comforters are nice, but white? I am visualizing all the yucky stuff that can end up on a comforter and look pretty gross), is one of the primary reasons I stay at Hamptons. It is also a standard feature at every Hampton Inn. Did you find anything yucky on your duvet cover? Were you aware that the duvet cover is freshly laundered for each guest? If you have further issues with the hotel's response, you can always contact Hilton customer service. However, if you were offered an alternate room with a bathtub and you did not choose to move, that is your issue and management is not bound by its satisfaction guarantee. I have no ties whatsoever to Hilton management, but I am a Diamond Hhonors member this year and Hamptons are my preferred accommodation when on the road. Next time you travel, 344 willow, do your research and you will not be disappointed. The Hampton website has pictures of the type of rooms they offer at each site, as do the websites of Holiday Inns and most other motel and hotel chains. Hope your next trip is more enjoyable and welcome to the TripAdvisor community.
0 votes
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"A bit higher end hotel, less "yahoo" guests"
"Do not face the parking lot of the hotel in the rear."
PRICE RANGE
US$ 123 - US$ 157 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkHamburg
NUMBER OF ROOMS
80
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