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Inn at Great Neck, BW Premier Collection

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351 Reviews from our TripAdvisor Community

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There are newer reviews for Inn at Great Neck, BW Premier Collection
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Showing 346: English reviews
Lake Orion, Michigan
Reviewed 17 March 2017 via mobile

Staff is top notch, very warm and genuine​. I highly recommend this hotel and team. They take a personal​ interest in making your stay comfortable. I didn't have the opportunity to dine at the restaurant

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Thank ev0gel
Vinod M, General Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thank you for your wonderful review of our hotel and staff. Our staff takes great pride in going above and beyond to exceed our guests' expectations. They are here to help our guests with anything they might need and anticipate any wants. They enjoy doing this and all with a smile. We hope that your experience was like a home...

Bayside, New York
Reviewed 9 March 2017

Thoroughly enjoying a long stay at the Inn at Great Neck. Mounsif at the Brasserie Americana restaurant is providing an experience full with hospitality, flexibility, great food and exceptional service. He's making our stay memorable, fun, and cherished. The chef's in the restaurant are wonderful -- they will try to accommodate special requests. Highly recommend and will be back.

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Thank gigm2017
Vinod M, General Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thank you so very much for your glowing review of the Brasserie Americana at the Inn at Great Neck. Our staff is here to accommodate our guests request and to assure that their dining experience is a pleasant and memorable one. We are thrilled to hear this was your experience and would gladly pass along your kind words to Mounsif....

Oceanside, New York
Reviewed 8 March 2017

We were extremely disappointed with the hotel after booking over 30 guests rooms for our wedding. Our guests were treated very disrespectfully. I received a call and an email the day before my wedding about my mother-in-law in room 502. I was told to call her and the rest of my guests to explain to them there is not free...

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Thank shaug66
Seattle, Washington
Reviewed 6 March 2017

This is a very decent hotel that hits the standards I expect from the price point. What made my stay stand out for me was the staff. Everyone I interacted with was incredibly courteous and helpful, and several times the staff went above and beyond to make sure I had what I needed. One valet even lent me the bottle...

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Thank genevieve529
Vinod M, General Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thank you so much for your excellent review of the Inn at Great Neck and our amazing staff. Our staff enjoys going above and beyond to assure each and every guest's needs and expectations are met, right down to the smallest detail. They enjoy what they do and make sure that each guest is met with a smile. This is...

Los Angeles
Reviewed 6 March 2017

The best there is to offer in the Great Neck area. Helpful staff, pleasant common areas, excellent business center and a decent bar. The room I stayed in was well appointed and well lit. Bathroom amenities were of good quality. Request for extra hangers was met with an almost immediate delivery of the number I asked for.

Review collected in partnership with Best Western
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Thank Richard H
Vinod M, General Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thank you so much for your wonderful review of the Inn at Great Neck and what we have to offer. We are proud to be in the heart of Great Neck where you can find wonderful shopping and dining options. We are a quick train ride to Manhattan and closely located to I495. Our staff enjoys going above and beyond...

Suamico, Wisconsin
Reviewed 26 February 2017

I was staying at the hotel for a short business trip. News of a pending blizzard was being talked about. Mounsif was serving me dinner and a craft beer and realized the potential of this storm. He summoned Nicholas Horn (manager on duty) and he made arrangements for me to stay an extra night, if needed. As it turned out...

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Thank kellywolff35
Vinod M, General Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thank you so much for your stellar review of the Inn at Great Neck and our wonderful staff. We strive to exceed each guest's expectations. We try to anticipate any wants or needs that they may have. It is the staff that truly is the heart of our hotel and what makes it run so smoothly. We are very proud...

Reviewed 22 February 2017

The Room and guest service is great. Staff is extremely friendly and helpful. I had lost my Ring and figured it must have gone in garbage accidentally. Alberto and Julio with the help of Felix actually went into the dumpster to search for it and they found it. This is really what I call extraordinary customer service!!

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Thank Toba R R
Vinod M, General Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thank you so much for your excellent review for the Inn at Great neck and especially for our staff. We are floored to hear about your ring! What a wonderful story to share and we are thrilled to know that Alberto, Julio and Felix all had a hand in finding the needle in the haystack! We are happy to pass...

Frederick, Colorado
Reviewed 20 February 2017

I enjoy staying at The Inn at Great Neck because they really focus on the details and make a solid effort at making their guests feel at home. The chocolates on the pillows are my favorite part. The friendly shuttle driver, Hubert, will take you around the area, showing off Great Neck and all of its charm. Only a short...

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Thank Brianne L
Vinod M, General Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thank you so much for your wonderful review of the Inn at Great Neck. Our staff enjoys going the extra mile for each of our guests to assure a pleasant and comfortable stay. We are happy to pass along the kind words to Hubert! He does enjoy meeting new people and showing them around. It is a plus to be...

York, ME
Reviewed 19 February 2017

We stayed there while in the area on business. The hotel is very nice, and centrally-located in the Great Neck shopping area. The staff is very friendly and helpful. The rooms are well-appointed, clean and quite spacious (ours was I think the smallest and it still had ample space). Valet parking was only $14/day (parking yourself may not be very...

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Thank Al-Sue-Maine
Vinod M, General Manager at Inn at Great Neck, BW Premier Collection, responded to this review

We are thrilled to hear that you enjoyed your stay with us. We are proud to be a part of the Best Western Premier Collection. We take pride in all aspects of our hotel, as it should be like your home away from home. Our staff ​strives to exceed your expectations and ​is happy to help in any situation they...

Reviewed 19 February 2017 via mobile

This hotel has a good location (close to the train, LIRR). There is a nice place for events (in case you want to do a reception). The rooms are ok, and the price is not unreasonable. Would come back here if you need to stay in great neck.

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Thank Cbass03
Vinod M, General Manager at Inn at Great Neck, BW Premier Collection, responded to this review

Thank you for your review of the Inn at Great Neck. We pride ourself in being such close proximity to so many things to do in NYC. We are just a short car ride into Manhattan or the LIRR, to get you where you need to be. We have a wonderful staff that is eager to please all our guests...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Brasserie Americana Restaurant, Bar and Lounge
Brasserie Americana Restaurant, Bar and Lounge
Cuisines: American, Italian, French
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
The Inn at Great Neck is a leading full service luxury boutique hotel inspired by the historic Jazz Age and art deco style depicting the decadent soirees of Long Island's roaring 1920's. Throughout our modern facilities, you will find chic Art Deco accents, including wall murals, hand crafted African Sapele mahogany woodwork, metal works and other artisan designs you simply cannot find today. All presented with the quality service our discerning clientele have come to expect. The Inn at Great Neck is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. We are located on the Long Island's Gold Coast and within walking distance of Great Neck's antique shops, fashion shops, galleries, and restaurants. The Inn is convenient to Nassau County's corporate centers and is just two blocks from the Long Island Rail Road. You can be in New York City, within twenty two minutes. The Inn at Great Neck offers a complete array of services and amenities for corporate events and social functions. Our team of professional event coordinators will gladly help you with every detail. ... more   less 

Additional Information about Inn at Great Neck, BW Premier Collection

Address: 30 Cuttermill Rd, Great Neck, NY 11021-3111 (Formerly Inn At Great Neck, BEST WESTERN PREMIER Collection)
Region: United States > New York > Long Island > Great Neck
Price Range: ₹ 10,437 - ₹ 18,605 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inn at Great Neck, BW Premier Collection 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Inn At Great Neck Hotel Great Neck
Hotel Great Neck
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Questions & Answers

Here's what travellers have asked, with answers from Inn at Great Neck, BW Premier Collection staff and other travellers.
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Questions? Get answers from Inn at Great Neck, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quieter rooms are on the street side as opposed to the train tracks. Higher is better. We stayed on the 4th of 6th floor and it was fine”
BobCMiddletown, 23 Apr 2017 | Read review
“the second floor has some sofas to sit around”
t0barr, 22 Feb 2017 | Read review
“Half the rooms back onto a very busy railroad track (primarily during the day). If noise bothers you, ask for a room facing the street.”
Al-Sue-Maine, 19 Feb 2017 | Read review
“Higher floors are quieter. Rooms facing away from the tracks of the train are less noisy.”
asavellif, 2 Feb 2017 | Read review
“Make sure your room doesn't face the railroad tracks”
michaelsU4168OP, 8 Jan 2017 | Read review
5 of 5