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Holiday Inn Express - Grand Island

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Traveller (32)
Room & Suite (30)
Dining (3)
About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
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27Reviews
75Photos
0Q+A
2Room tips
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Popular mentions
The rooms are big and comfortable. The staff is inconsistent. Some are great with great customer service skills, some could care less and do not know how to use their system. More training on the system and soft skills are needed.
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Response from AmandaM9578, Manager at Holiday Inn Express - Grand Island
Responded 13 Nov 2018
Thank you for your feedback! We are glad you enjoyed your stay and we hope to see you back again in the future!
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+7
This is a new hotel on Grand Island near Niagara Falls. It’s an ideal location, just a short drive to the falls themselves. The hotel is just off the I-190. It has been open apparently for three months, and is a converted office block. The receptionist was very friendly and
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Response from AmandaM9578, Manager at Holiday Inn Express - Grand Island
Responded 13 Nov 2018
Thank you for your feedback! We are glad you enjoyed your stay and we hope to see you back again in the future!
Read more
The only pro that's it's new, temperature stayed at 66 degrees all night thermostat was on 86 (didn't bother complaining because staff doesn't care) as others mentioned outlets aren't working, water pressure is extremely low, garbage can by entrance is overflowing (no one
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Response from AmandaM9578, Manager at Holiday Inn Express - Grand Island
Responded 1 Nov 2018
Thank you for your feedback! We apologize for any inconveniences you experienced at our hotel and we hope to see you back again in the future!
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Hotel only opened in July. It is right off Exit 20B on I-190 - last exit on Grand Island before Niagara Falls. The Falls are maybe 7 minutes away with no traffic. Lots of wide open green space around hotel for kids to run. Our double queen room was very large - 21x15
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Response from AmandaM9578, Manager at Holiday Inn Express - Grand Island
Responded 11 Oct 2018
Thank you for staying with us! We are glad you enjoyed your stay and we hope to see you back at our hotel again in the future!
Read more
This particular spot filled our needs, mostly. Checking in was quick and easy enough. The staff made good dinner recommendations. The room was clean and dependably appointed, though we were short linens. When I called the front desk, they let us know that we would have to go
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Response from AmandaM9578, Manager at Holiday Inn Express - Grand Island
Responded 11 Oct 2018
Thank you for staying with us! We are glad you enjoyed your stay and we hope to see you back at our hotel again in the future!
Read more
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123456
"Go somewhere else"
"Better views and less noise on higher floors"
PRICE RANGE
US$ 80 - US$ 173 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkGrand Island
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