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Travelodge Staines

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Travelodge Staines
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242 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Par, United Kingdom
Reviewed 6 days ago NEW

As I was en route to the travelodge, I was 'phoned by one of the staff to be told that I had been transfered to their Egham travelodge. I politely declined, as stated that I want to stay at Staines as i had business in the town. Good clean room, I over looked the stream at the rear, which was...

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Helpful?
Thank Retew_Boy
Chicago, Illinois
Reviewed 1 week ago

Arrived back at the hotel at 1am to be greeted by a 'john' on the second floor by the elevator asking if I needed 'brass'. I'd heard there was a problem at the Feltham Travelodge but not seen it before at Staines. Good value rooms. £20 cab ride to Heathrow.

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Helpful?
Thank daveI7561XA
TravelodgeUK, Remy from the Social Media Team at Travelodge Staines, responded to this review

Thank you for submitting your review of our Staines Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and we hope...

Surrey, United Kingdom
Reviewed 1 week ago

The hotel was clean and tidy and would stay again if it wasn't for a very rude young girl based within the hotel going by the name of Claire. Had an attitude problem and seemed to think everything was funny like the lack of security for bags behind the check in desk. Very immature outlook. Will not be staying here...

Review collected in partnership with Travelodge
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Helpful?
Thank A2436YUwillw
TravelodgeUK, Remy from the Social Media Team at Travelodge Staines, responded to this review

Thank you for taking the time to share your review. We wish for our customers to enjoy their hotel experience, so we are sorry to hear that you were not positively impressed by your last stay in our Staines hotel. It’s really important to us that our staff provide a fantastic service to our customers and remain professional at all...

Somerset, United Kingdom
Reviewed 1 week ago via mobile

Reception staff are so polite and courteous at this hotel. I have never had a bad experience here. The rooms are spotless, basic, and all have good wi-fi. I try to book in advance for the best saving - I pay on average £60 per night to stay here - which is £90 cheaper than the alternative Runnymede on Thames...

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Helpful?
Thank Core_Triumph
London, United Kingdom
Reviewed 15 January 2017

I always stay here because i know what I'm getting. Great staff, comfy room, good location for last minute shopping before I hop on a plane home. The #8 bus will take you to T5 in minutes, google the times

Review collected in partnership with Travelodge
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Helpful?
Thank 111helen2015
Cardiff, United Kingdom
Reviewed 14 January 2017

Rubbish water pressure from sink taps, hair in sink, unclean toilet. Maid didn't come in between two night stay, so bed unmade, towels not changed, mug not replaced and tea/coffee facilities not replenished.

Review collected in partnership with Travelodge
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Helpful?
Thank Kellie_Thorne
TravelodgeUK, Remy from the Social Media Team at Travelodge Staines, responded to this review

Thank you for sharing your experience with us. We're sincerely sorry to learn that you were not positively impressed with the standard of your accommodation and the level of service received from our housekeeping team. We will be sure to raise your feedback with our hotel management team. We hope you will decide to choose Travelodge again in the near...

Sutton Coldfield
Reviewed 8 January 2017

This hotel is not one to be considered again because it was dirty; however, it must be said that the staff were always helpful, polite and professional. Breakfast comprises of a small box containing a tiny bowl of corn flakes with UHT milk, a muffin, a Nutri-Grain Strawberry bar and orange juice. Lots of sugar to take in, which is...

Review collected in partnership with Travelodge
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Helpful?
Thank anastasiosd846
TravelodgeUK, Nicolas from the Social Media team at Travelodge Staines, responded to this review

Thank you for taking the time to review the Hotel. We are pleased to learn that you are happy with the service you received, although we would like to apologise for the issues you experienced during your stay. Please rest assured we will pass on your feedback to the Hotel, so it may be looked into further. Thank you again...

London, United Kingdom
Reviewed 2 January 2017

Dirty bathroom, windows wide open on arrival (freezing cold room) uncomfortable mattress and a lot of outside noise at 8am from staff putting rubbish out! Also woken again at 9.30am for house keeping although we were checking out at 12pm!

Review collected in partnership with Travelodge
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Helpful?
Thank lmitchell17
TravelodgeUK, Shannon from the Social media Team at Travelodge Staines, responded to this review

Thank you very much for submitting your review. We are sorry to hear of the problems you faced whilst staying at Travelodge Staines. Detailed feedback like yours is very important to us and we have passed your comments onto the hotel manager as cleanliness and room service are the basics of our promise to our customers and this is far...

Portsmouth, United Kingdom
Reviewed 1 January 2017

A family gathering meant that there no room at the Inn for some so with Travelodge being nearby it made sense to book a room for the night. I only live an hour away but it was good to carry on the visit into the next day.

Review collected in partnership with Travelodge
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Thank Lynne B
Diss, United Kingdom
Reviewed 30 December 2016

Stayed for one night while visiting family. Checked in at 10pm. Check in was fast and easy. Parking is in the shopping area opposite but at that time it was empty and free. Room was clean and sufficient for our use. Window was left open so the room was freezing when we arrived which wasn't ideal with 2 small children...

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Helpful?
Thank Deborah Y

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Travelodge Staines

Address: Hale Street, Staines TW18 4UW, England
Region: United Kingdom > England > Surrey > Staines
Price Range: ₹ 3,159 - ₹ 9,073 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Staines 2*
Number of rooms: 168
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Also Known As:
Travelodge Staines Hotel Staines
Travel Lodge Staines
Staines Travel Lodge
Staines Travelodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Staines staff and other travellers.
3 questions
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10 months ago
8 months ago
Barnsley, United Kingdom
over a year ago

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Questions? Get answers from Travelodge Staines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“at the back quieter than the front”
 of 5 bubbles baz653, 28 Dec 2016 | Read review
“There were local amenities close by - Frankie & Bennies & Vue Cinema to name 2”
 of 5 bubbles 226heatherr, 27 Dec 2016 | Read review
“Bring your own shampoo.”
 of 5 bubbles lucasreed72, 13 Dec 2016 | Read review
“Free Wifi only for a limited period from first log on. Paid Wifi available.”
 of 5 bubbles MrandMrsICHBI, 26 Sep 2016 | Read review
“Choose a different hotel!”
 of 5 bubbles 772CarolineC, 9 Sep 2016 | Read review
5 of 5