We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
24/12/2017 25/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure London Staines-upon-Thames Hotel

    Thames Street, Staines TW18 4SJ, England
    Save
    Lowest prices for your stay
    24/12/2017 25/12/2017
    Lock in the lowest price from our partners
    US$ 134
    US$ 108
    View Deal
    Traveller (194)
    Room & Suite (60)
    Dining (7)
    Holiday Inn London-Shepperton
    730 reviews
    #3 of 3 hotels in Shepperton
     
    Travelodge Staines
    290 reviews
    #5 of 5 hotels in Staines
     
    The Stanwell Hotel
    469 reviews
    #1 of 5 hotels in Staines
     
    The Swan Hotel
    500 reviews
    #2 of 5 hotels in Staines
     
    Overview
    • Excellent22%
    • Very good39%
    • Average22%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “thorpe park” (120 reviews)
    “mini fridge” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Golf Course
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Holiday Inn London-Shepperton
    730 reviews
    #3 of 3 hotels in Shepperton
     
    Travelodge Staines
    290 reviews
    #5 of 5 hotels in Staines
     
    The Stanwell Hotel
    469 reviews
    #1 of 5 hotels in Staines
     
    The Swan Hotel
    500 reviews
    #2 of 5 hotels in Staines
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 107.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Staines hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9bb196fdb1b24208bf91dbf2ccfb3c85", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":262287,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32435599],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":107,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9bb196fdb1b24208bf91dbf2ccfb3c85","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":134,"lowestMetaPrice":107,"additionalPartner":false,"highestMetaPriceDisplay":134,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":134,"lowestMetaPrice":107,"highestMetaPriceDisplay":134,"hotelName":"Mercure London Staines-upon-Thames Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjliYjE5NmZkYjFiMjQyMDhiZjkxZGJmMmNjZmIzYzg1IiwiQUlLIjoiNjY4ZTFhMjgyNjVmNGJmYjhiYzBmMGZmM2RiMTMxNzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$ 107", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32435599":"BookingCom","32715122":"Expedia","109296087":"HotelsCom2IB","64695071":"AccorIB","65673727":"Hotwire","78851722":"OrbitzEWS","79404146":"CheapTicketsEWS","53925789":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (745)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 681 reviews

    Reviewed yesterday

    We stayed because of a job interview in Staines and was made to feel so welcome from the minute we walked through the door. We were upgraded to a twin room which was ideal and it even had a river view. The next morning reception...More

    Review collected in partnership with Accorhotels.com
    Thank 561joannet
    Reviewed 6 days ago

    Stayed here on a work trip, and we received excellent service. The rooms were very spacious and clean. The food was delicious and there was a lovely atmosphere in the bar area. would recommend this hotel.

    Thank Sarahc011
    Reviewed 1 week ago via mobile

    Stayed here with my partner for Thorpe park fright night in October. After a long day in the park we were really looking forward to going back to the hotel. Check in was easy and the staff were very friendly. When we got into the...More

    Thank Lorna M
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 1 week ago

    Dear Loma I am sorry that on this occasion you were disappointed with your stay at The Mercure Thames Lodge Hotel in Staines upon Thames. I treat all feedback with the utmost seriousness and I will look into your comments. Kind regards, Eric-Enno Snel

    Reviewed 2 weeks ago

    There are a few hotel options in Staines and all seem to be surprisingly expensive. Yes, I know it is 'close' to Heathrow and the river running through is nice but neither are of benefit when you're working in Staines on a dark November evening!...More

    Thank 20tc
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 1 week ago

    Dear 20tc Thank you for your review about your stay at The Mercure thames lodge hotel in Staines. looking forward to welcome you back to the property on your next trip. Kind regards, Eric-Enno Snel

    Reviewed 2 weeks ago via mobile

    This hotel is a great location for London or a weekend away. We arrived with a friendly smile informing us there were no lifts and you had to cart your luggage up the network of stairs. Rooms had a very odd sequence of numbers which...More

    Thank Reveal Doors L
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 1 week ago

    Dear Doors L My team and I very much appreciate your thoughts, and we’re glad to have been a part of your "Girls Weekend Away". We look forward to welcoming you back at The Mercure Thames lodge Hotel. Kind regards Eric-Enno Snel

    Holiday Inn London-Shepperton
    730 reviews
    #3 of 3 hotels in Shepperton
     
    Travelodge Staines
    290 reviews
    #5 of 5 hotels in Staines
     
    The Stanwell Hotel
    469 reviews
    #1 of 5 hotels in Staines
     
    The Swan Hotel
    500 reviews
    #2 of 5 hotels in Staines
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Golf Course
    Details
    • Price range
    • US$ 91 - US$ 167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Booking.com, Travelocity, Hotels.com, Expedia, Hotwire, Orbitz, TripOnline SA, Cancelon and HotelQuickly so you can book your Mercure London Staines-upon-Thames Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Staines
    • Also Known As
    • Mercure Thames Lodge Staines Hotel Staines ,
    • Mercure Thames Hotel Staines ,
    • Accor Thames Hotel Staines
    Add Photo Photos
    Traveller (194)
    Room & Suite (60)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (134)
    Bathroom (10)
    Business Centre & Event Rooms (1)
    Nearby
    The Swan Hotel
    500 reviews
    .34 km away
     
    The Stanwell Hotel
    469 reviews
    3.34 km away
     
    Travelodge Staines
    290 reviews
    .54 km away
     
    Nearby Restaurants
    Sushi Nara
    329 reviews
    .28 km away
    Turtle Bay
    295 reviews
    .26 km away
    Momo Cafe
    219 reviews
    .28 km away
    Nostrano Lounge
    155 reviews
    .27 km away
    Nearby Attractions
    Staines Bridge
    78 reviews
    .39 km away
    Vue Staines Cinema
    199 reviews
    .37 km away
    Lino Statue
    61 reviews
    .53 km away
    Staines Railway Station
    96 reviews
    .62 km away
    Ask a question
    Questions & Answers
    Itsitaleigh
    17 October 2017|
    AnswerShow all 4 answers
    Response from gilles h | Reviewed this property |
    better call directly the Hotel,
    0
    Votes
    hnicholas69
    15 August 2017|
    AnswerShow all 2 answers
    Response from Mary G | Reviewed this property |
    Hi I do not think that will be a problem they have a room behind reception to store luggage
    1
    Vote
    hnicholas69
    15 August 2017|
    AnswerShow all 7 answers
    Response from PreacherKane | Reviewed this property |
    Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
    0
    Votes
    Room Tips
    "Try to get a river view for a quieter room. (Stay in summertime for a nice view!!)"
    Read review
    "Avoid or ask for a room in the extended part of the property."
    Read review
    "Don't stay here never again will I stay here"
    Read review
    "If you could get a quiet room on the river side of the building that may be better"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing