We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure London Staines-upon-Thames Hotel

    Thames Street, Staines TW18 4SJ, England
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 117
    US$ 117
    US$ 117
    Traveller (152)
    Room & Suite (52)
    Dining (7)
    The Stanwell Hotel
    454 reviews
    #1 of 5 hotels in Staines
     
    The Swan Hotel
    429 reviews
    #2 of 5 hotels in Staines
     
    The Boleyn Hotel
    255 reviews
    #4 of 5 hotels in Staines
     
    Travelodge Staines
    269 reviews
    #5 of 5 hotels in Staines
     
    Overview
    • Excellent22%
    • Very good39%
    • Average22%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “thorpe park” (113 reviews)
    “bus station” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    The Stanwell Hotel
    454 reviews
    #1 of 5 hotels in Staines
     
    The Swan Hotel
    429 reviews
    #2 of 5 hotels in Staines
     
    The Boleyn Hotel
    255 reviews
    #4 of 5 hotels in Staines
     
    Travelodge Staines
    269 reviews
    #5 of 5 hotels in Staines
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$ 117.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Staines hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "e557da68fb36467db43ca210ea91f3e3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":262287,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32435599],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":117,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"e557da68fb36467db43ca210ea91f3e3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":117,"lowestMetaPrice":117,"additionalPartner":false,"highestMetaPriceDisplay":117,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":117,"lowestMetaPrice":117,"highestMetaPriceDisplay":117,"hotelName":"Mercure London Staines-upon-Thames Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU1NTdkYTY4ZmIzNjQ2N2RiNDNjYTIxMGVhOTFmM2UzIiwiQUlLIjoiZmY1NGZjZWU2ZmM5NDg1OGI1NDVjNWFhYmRiOWExNzUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$ 117", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32435599":"BookingCom","32715122":"Expedia","109296087":"HotelsCom2IB","64695071":"AccorIB","65673727":"Hotwire","78851722":"OrbitzEWS","79404146":"CheapTicketsEWS","53925789":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (706)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 643 reviews

    Reviewed 5 days ago via mobile

    Lovely hotel with all the amenities. Good for a quick trip. Is in a good location with restaurants some 15 to 20 minutes away. The hotel was very clean and well kept. Staff were all very helpful also, all in all a lovely trip

    Thank Mehzabin B
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 3 days ago

    Dear Mehzabin B Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at The Mercure Thames Lodge hotel and look forward to welcoming you back again soon. Kind regards, Eric-Enno Snel

    Reviewed 5 days ago via mobile

    Alicia & Laura made our overnight stay, they were very friendly, couldn't do enough for us, excellent customer service and hotel was superb for price, breakfast was a 10 out of 10, if I go back to Staines I would highly recommend staying here. Thanks...More

    Thank jefffarmer
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 3 days ago

    Dear jeffarmer Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Staines upon Thames. I look forward to welcoming you back at The Mercure Thames Lodge Hotel. Kind regards,...More

    Reviewed 2 weeks ago via mobile

    This hotel was great for the money we paid, we booked a deal that included 2 nights in the hotel and 2 days in Thorpe park. The hotel staff were all very friendly and helpful. The food was amazing the first night we were there...More

    Thank Charlie G
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 weeks ago

    Dear Charlie G Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Staines Upon Thames. I look forward to welcoming you back at The Mercure Thames Lodge Hotel. Kind...More

    Reviewed 2 weeks ago via mobile

    We had a brilliant stay, thank all the staff, the room very clean and had a very good night sleeps, wonderful view, breakfast lovely enjoyed very much,couldn't ask for any think more as we had a wonderful weekend all cosy peace and quiet, we well...More

    Thank hancock2014
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 weeks ago

    Dear hancock2014 Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at the Mercure Thames Lodge Hotel and we look forward to welcoming you back again soon. Kind regards, Eric-Enno Snel General Manage

    Reviewed 2 weeks ago via mobile

    Its a bit if a mix bag, got there and room was not as advertised on website, spoke to the young girl on reception who was amazing and sorted it out straight away, so help full. Room tired, bath panel coming off, but we got...More

    Thank Carole B
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 weeks ago

    Dear Carole B Thank you for taking the time to write a review about your recent visit to at The Mercure Thames Lodge Hotel. I’m delighted that you enjoyed your stay and we have noted your comments about the service in the restaurant, which we...More

    The Stanwell Hotel
    454 reviews
    #1 of 5 hotels in Staines
     
    The Swan Hotel
    429 reviews
    #2 of 5 hotels in Staines
     
    The Boleyn Hotel
    255 reviews
    #4 of 5 hotels in Staines
     
    Travelodge Staines
    269 reviews
    #5 of 5 hotels in Staines
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 102 - US$ 167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, ACCOR, Hotels.com, Expedia, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Mercure London Staines-upon-Thames Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Staines
    • Also Known As
    • Mercure Thames Lodge Staines Hotel Staines ,
    • Mercure Thames Hotel Staines ,
    • Accor Thames Hotel Staines
    Add Photo Photos
    Traveller (152)
    Room & Suite (52)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (102)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
    Travelodge Egham
    248 reviews
    2.49 km away
     
    The Swan Hotel
    429 reviews
    .34 km away
     
    The Stanwell Hotel
    454 reviews
    3.34 km away
     
    The Boleyn Hotel
    255 reviews
    .35 km away
     
    Nearby Restaurants
    Sushi Nara
    313 reviews
    .28 km away
    Turtle Bay
    238 reviews
    .26 km away
    Momo Cafe
    208 reviews
    .28 km away
    The Two Rivers Harvester
    541 reviews
    .28 km away
    Nearby Attractions
    Vue Staines Cinema
    181 reviews
    .37 km away
    Staines Bridge
    68 reviews
    .21 km away
    Lino Statue
    53 reviews
    .30 km away
    Staines Railway Station
    92 reviews
    1.43 km away
    Ask a question
    Questions & Answers
    david_farmer_11
    13 March 2017|
    AnswerShow all 2 answers
    Response from lucinda242015 | Reviewed this property |
    There are ground floor rooms, I believe, best to call up when booking to clarify
    1
    Vote
    mancx02
    22 January 2017|
    AnswerShow all 5 answers
    Response from janinehedges | Reviewed this property |
    Not sure if it is 24 hour room service but if you rang the hotel they'd be able to tell you.
    1
    Vote
    Melissa M
    24 August 2016|
    AnswerShow all 6 answers
    Response from Siemcamjude | Reviewed this property |
    They have a fridge in xx
    0
    Votes
    Room Tips
    "Along the Thames - wonderful views"
    Read review
    "Go for the first floor, rooms seem in better condition."
    Read review
    "Ask for a river view"
    Read review
    "The river view rooms with a balcony are just lovely"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing