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Garden City Hotel

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478 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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New York City, New York
Reviewed 2 days ago NEW

I have stayed at the hotel once or twice a year for several years. A few years ago I felt very unhappy about my stay and especially the food. They have update the rooms and added a new chef. The staff was very friendly and helpful.

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Helpful?
Thank galley74
Farmingdale, New York
Reviewed 2 days ago NEWvia mobile

My husband and I stayed one night to relax and get away. The room was very clean and comfortable. The door had an issue with closing so you had to push or pull it hard then it was fine. The longe was nice for a drink and the food at the restaurant was excellent. The over all seevice was great....

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Thank Christine0924
Reviewed 2 days ago NEW

There's simply no better hotel experience than the Garden City Hotel. We stay regularly -- we got married there, have all our parties there AND I now plan corporate meetings there... The service is amazing. Atef, Sonny, Jose, and of course Paul De La Vega are all beyond accommodating and wonderful. Simply the best!

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Thank Areneeasher
New York City, New York
Reviewed 2 days ago NEW

Sunday Brunch was GREAT and High Tea was an experience not to be missed. The price, food and service was top shelf. Don't hesitate let them take care of you. Relax and enjoy. You'll be back I'm sure. We were.....enjoy, enjoy, enjoy.

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1Thank tompaelworthy
Farmingdale, New York
Reviewed 3 days ago NEW

Beautiful, clean and wonderful service from beginning to end! Staff was extremely friendly and we were definitely treated royally. The overnight stay in this hotel made my daughter's day even more special. We checked into the hotel several hours before the wedding at Jericho Terrace and entertained the groomsmen in this absolutely beautiful, spacious, clean, inviting Deluxe Suite with a...

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Thank evanash801
San Salvador, San Salvador, El Salvador
Reviewed 5 days ago NEWvia mobile

The building and surroundings are impressive. The rooms are large, luxurious and very comfortable. The front desk staff is not very kind or helpful but the restaurant and bar guys and gals have "customer service" written all over them. Overall a very good hotel.

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Thank RodrigoQC64
Eugene, Oregon, United States
Reviewed 1 week ago

We stayed here after our flight was cancelled and all of the cheaper hotels were booked up. So this isn't our usual kind of place. However, we had a marvelous time. The beds were crazy comfortable, bathroom was immaculate, and the service was very friendly. Because of the storm, we were also forced to eat breakfast on sight. We had...

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Thank II____Jen____II
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted our recent storm and the misfortune of your flight cancellation contributed toward your discovery of The Garden City Hotel. The Hotel has the distinction of being the only full service AAA Four Diamond Award winning property on Long Island and I see we surpassed expectations during your short unexpected stay with us....

Woodmere, New York
Reviewed 2 weeks ago

we love to stay here even though it isn't too far from home. The service is excellent. the hotel is lovely and the movies and shopping are so nearby. The Polo steakhouse in the hotel is always a treat with the best aged steaks and wine selections. What's not to love?

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Thank peggyvb
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted the high level of service you receive at The Garden City Hotel, as well as your meals in our award-winning Polo Steakhouse, continue to exceed expectations each time you visit. We are a short drive to the indoor Roosevelt Field Mall, one of the largest shopping malls in the country with a...

West Bromwich, United Kingdom
Reviewed 3 weeks ago via mobile

Wow! I loved this hotel! Stunning from the moment you pull up outside. Grand and beautiful reception area, welcoming and friendly staff who were quick and efficient. The hotel is huge, the rooms are huge, the beds are huge, the shower is huge.... you see where I'm going with this! Everything was spacious, clean & beautifully decorated. Situated in such...

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Thank Emmytots
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your accolades about your recent stay at The Garden City Hotel. Our extraordinary property was renovated, remodeled and updated in celebration of our 140th anniversary in 2014. Combining old world elegance and modern amenities surpasses what today's sophisticated travelers expect from a AAA Four Diamond Award-winning Hotel. I am delighted you enjoyed exploring the charming village of...

USA
Reviewed 3 weeks ago via mobile

I attended a brunch on 02/11/17...the service was very good by the wait staff and valet...but for some reason someone at my table requested additional roll/bread during the main course and the wait staff came and said they ran out of bread? I thought this was strange...tickets were very expensive...the salmon was alittle dry and the braised beef could have...

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Helpful?
1Thank mark d
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I apologize last month's Sunday Brunch at The Garden City Hotel fell short of expectations and I have passed along your comments to management for consideration. I'm sure you've seen the overwhelmingly positive postings about our Brunch on Trip Advisor and other sites and hope you will give us a second chance to experience a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Four Diamond Rated Garden City Hotel boasts 269 brand new guest rooms and suites, redesigned as a luxurious retreat for overnight guests by Italian designer Marcello Pozzi.The Garden City Hotel has welcomed guests with gracious hospitality, spacious guest rooms and luxurious suites. Our historic Long Island hotel has been a preferred destination for dignitaries and celebrities as well as business travelers, New York locals and visitors from around the globe. The recently opened Red Door Spa located in the hotel's lower lobby offers signature spa treatments, specialty spa services, full-service hair salon and extensive retail boutique. Boasting 30,000 square feet of recently restored and enhanced banquet space, The Garden City Hotel offers the ambiance to impress and the ability to deliver the gold standard of business meetings and corporate events. Our legendary Grand Ballroom is the ideal setting for a conference, gala event or a dream wedding. The acclaimed Polo Steakhouse, a classic American steakhouse with a twist of modern luxury, serves 28-dry aged Prime USDA grade steaks, chops and signature entrees, while the Polo Lounge offers an upscale bar menu, scratch-made cocktails and an extensive wine list. The Wine Room offers a private dining space for events, meetings and celebrations. Business and leisure travelers will appreciate all The Garden City Hotel has to offer, including indoor pool, fitness center, seasonal outdoor dining and close proximity to New York City and major airports. ... more   less 

Additional Information about Garden City Hotel

Address: 45 7th St, Garden City, NY 11530-2890
Region: United States > New York > Long Island > Garden City
Price Range: ₹ 14,928 - ₹ 23,794 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden City Hotel 4*
Number of rooms: 272
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Questions & Answers

Here's what travellers have asked, with answers from Garden City Hotel staff and other travellers.
13 questions
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Questions? Get answers from Garden City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are not any special views or rooms with distractions.”
 of 5 bubbles galley74, 27 Mar 2017 | Read review
“Connecting room to a suite are fabulous to entertain guests before a wedding!”
  • My daughter's Deluxe Suite used before and after wedding!
 of 5 bubbles evanash801, 26 Mar 2017 | Read review
“Become an iPrefer member and get the best price.”
 of 5 bubbles DuspinS, 13 Jan 2017 | Read review
“You want a room not at the end of the halls, these are part of suites. A higher floor is less noisy, a popular wedding venue on weekends.”
 of 5 bubbles marysX2993SD, 16 Nov 2016 | Read review
“Higher floors are nice and quiet”
 of 5 bubbles EFBS, 26 Oct 2016 | Read review
5 of 5