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Holiday Inn Express Hotel & Suites West Point

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149 Reviews from our TripAdvisor Community

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Showing 143: English reviews
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Portland, Maine
Reviewed 9 March 2017

This was a spur of the moment stop. The front desk staff was very helpful, friendly and professional. The room we booked was a 2 queen suite....very clean and spacious. Bathroom was clean with a large tub and plenty of hot water. Beds were clean and comfortable. The breakfast was very good...hot and fresh with plenty of coffee and juices....

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Helpful?
Thank Lee S
Jamesburg, New Jersey
Reviewed 20 February 2017 via mobile

This is a clean property with comfortable beds. Breakfast was ok but free. Room price was a bit high on Sat. Sun was much cheaper and place was really quiet. Had an issue with the remote control that was never resolved. Pool look like fun but we were too busy to swim. Will go there again.

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Thank Jakajest
Linden, New Jersey
Reviewed 21 January 2017 via mobile

Had to be crazy early to work so I got a room here. The woman I spoke with at booking (I called the hotel directly) was great funny kind and helpful. At check in the gentleman helping me was just as good if not better. With staff that good the hotel has to be great. And it was.

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Thank johnkV1226DU
Athens, Georgia
Reviewed 8 December 2016 via mobile

I stayed in the Holiday Inn Express while visiting West Point. The hotel is about a 6 minute drive to the main gate. Check in was fast, they gave me a gift for being a rewards member. It was a bottle of water and a bag of mixed nuts. The room was very clean and neat, but the bathtub and...

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Thank Minerva M
Verona Island, Maine
Reviewed 1 November 2016

The front desk greeted me promptly, gave me a smile, recognized me as a club member, and I was checked in quickly and professionally, The packet they give to club members makes the club membership meaningful and makes you feel appreciated. The room was clean, smelled clean, the bed comfortable, soft and firm pillow choices. The breakfast allowed me as...

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Thank OliverChatto
San Luis Obispo County, California
Reviewed 31 October 2016 via mobile

The bed was very comfortable! The breakfast had the normal selection and it was always stocked. The woman who checked us in wasn't very pleasant, not sure if she was having a bad day or doesn't like working the over night shift. The breakfast employees were every nice.

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Thank Chantel P
Reviewed 27 October 2016

I had the joy of attending my nephew's wedding at West Point, and booked my hotel stay at the Holiday Inn Express in Fort Montgomery. The moment I walked into my room, I felt welcomed and knew my stay would be very pleasant. Frequently, it is hard to rest well in a strange room and strange bed, however, there was...

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Helpful?
Thank Jedijudy
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Thank you for taking the time to review our property. Your comments made our day! It is nice to receive feedback from our guests and it sounds like you had a wonderful stay. Congratulations to your family. We hope you will have another happy occasion to come and stay will us again soon.

Wakefield, Rhode Island
Reviewed 4 October 2016 via mobile

My husband and I stayed here recently during a visit to West Point. The staff was pleasant and efficient, and the room was clean enough, although it could use some upgrading...e.g., paint peeling off bathroom wall mirror, rusted bottle opener in the bathroom. I did feel that the rate was higher than it should have been for that particular property,...

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Helpful?
Thank patc909
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear patc909, Thank you for taking the time to share your review about your recent stay. It is delightful to know that you are pleased with the assistance you got from our hotel staff. Thank you as well for noting the cleanliness level of the property. However, it is with utter regret to know that you are not thoroughly impressed...

Oshkosh, Wisconsin
Reviewed 24 September 2016

We had a good stay, but the building didn't seem to be in quite as well maintained as many Holiday Inn Express we have stayed. They did not have my requested room style and location even though I had reservations for quite a while. The room we were given had a few annoyances, but nothing major, the beds were comfortable...

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Thank OshkoshTraveler1
Ann Arbor, Michigan
Reviewed 24 September 2016

I was stationed at USMA twice and I've continued to go back for meetings and conferences after I retired. I've been a guest here over a dozen times. This hotel is a great value if you want to stay on the south side of Stormking Mountain. It's clean, the staff is good, and breakfast is hot and filling. Despite being...

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Thank Joe A

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites West Point-Fort Montgomery is located on the scenic Hudson River less than 5 minutes from West Point - the premier USMA, the Historic Ft. Montgomery Battlefield Site, Bear Mountain State Park & Constitution Island. Holiday Inn Express welcomes you to Fort Montgomery. Visit West Point, NY and Stay Smart at the Holiday Inn Express hotel while attending the following West Point events: West Point Graduation, Reception Day, Acceptance Day, Army Football Games. Your comfort is important to us. This Holiday Inn Express hotel is 'Your Home Away From Home' ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Point

Address: 1106 Route 9 West, Fort Montgomery, NY 10922
Region: United States > New York > Fort Montgomery
Price Range: ₹ 8,427 - ₹ 16,271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Point 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites West Point
Holiday Inn Fort Montgomery
Fort Montgomery Holiday Inn
Holiday Inn West Point
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Point staff and other travellers.
3 questions
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West Point, New York
Stafford, Virginia
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites West Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a higher floor and found it completely noise free and this Inn was full.”
OliverChatto, 1 Nov 2016 | Read review
“Go to a different hotel”
  • Lots of patches to walls and ceiling!
  • The view from our room.
99maggiemae, 16 Aug 2016 | Read review
“Ask for corner room if you want quiet.”
TravelingTeacherPHD, 6 Jun 2016 | Read review
“stay far away from the pool”
DiegoMichelato, 7 May 2016 | Read review
“If you need quiet maybe ask for back side on ends but honestly the place is way off the road so you should be ok!”
L6008AXchristineb, 25 Apr 2016 | Read review
5 of 5