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Holiday Inn Express Hotel & Suites West Point

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Holiday Inn Express Hotel & Suites West Point
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145 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Verona Island, Maine
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

The front desk greeted me promptly, gave me a smile, recognized me as a club member, and I was checked in quickly and professionally, The packet they give to club members makes the club membership meaningful and makes you feel appreciated. The room was clean, smelled clean, the bed comfortable, soft and firm pillow choices. The breakfast allowed me as... More 

Helpful?
Thank OliverChatto
San Luis Obispo County, California
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

The bed was very comfortable! The breakfast had the normal selection and it was always stocked. The woman who checked us in wasn't very pleasant, not sure if she was having a bad day or doesn't like working the over night shift. The breakfast employees were every nice.

Helpful?
Thank Chantel P
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2016

I had the joy of attending my nephew's wedding at West Point, and booked my hotel stay at the Holiday Inn Express in Fort Montgomery. The moment I walked into my room, I felt welcomed and knew my stay would be very pleasant. Frequently, it is hard to rest well in a strange room and strange bed, however, there was... More 

Helpful?
Thank Jedijudy
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Thank you for taking the time to review our property. Your comments made our day! It is nice to receive feedback from our guests and it sounds like you had a wonderful stay. Congratulations to your family. We hope you will have another happy occasion to come and stay will us again soon. More 

Wakefield, Rhode Island
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 October 2016 via mobile

My husband and I stayed here recently during a visit to West Point. The staff was pleasant and efficient, and the room was clean enough, although it could use some upgrading...e.g., paint peeling off bathroom wall mirror, rusted bottle opener in the bathroom. I did feel that the rate was higher than it should have been for that particular property,... More 

Helpful?
Thank patc909
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear patc909, Thank you for taking the time to share your review about your recent stay. It is delightful to know that you are pleased with the assistance you got from our hotel staff. Thank you as well for noting the cleanliness level of the property. However, it is with utter regret to know that you are not thoroughly impressed... More 

Oshkosh, Wisconsin
Level Contributor
111 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 24 September 2016

We had a good stay, but the building didn't seem to be in quite as well maintained as many Holiday Inn Express we have stayed. They did not have my requested room style and location even though I had reservations for quite a while. The room we were given had a few annoyances, but nothing major, the beds were comfortable... More 

Helpful?
Thank OshkoshTraveler1
Ann Arbor, Michigan
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 September 2016

I was stationed at USMA twice and I've continued to go back for meetings and conferences after I retired. I've been a guest here over a dozen times. This hotel is a great value if you want to stay on the south side of Stormking Mountain. It's clean, the staff is good, and breakfast is hot and filling. Despite being... More 

Helpful?
Thank Joe A
Prague, Czech Republic
Level Contributor
175 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 22 September 2016

We went for a two days of shopping to Woodbury Premium Outlets and I want to spend few IHG reward points from my recent trip to Singapore - so I chose this Holiday Inn without much expectations - but I was very positively surprised - the breakfast was sufficient, room spacious and staff very friendly. Considering the price value ratio,... More 

Helpful?
Thank PragueTravelerCZ
Augusta, Georgia
Level Contributor
233 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 15 September 2016

We stayed here recently while attending a USMA reunion. Originally we had wanted to stay at the Thayer but anyone who has tried to book there understands the difficulty in getting a reservation. At the end of our weekend, however, we were exceptionally pleased that we had stayed at the Holiday Inn. It's only a few minutes from the Academy,... More 

Helpful?
Thank Steve O
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Thank you for your kind review. I will be sure to pass your comments on to our housekeeping staff who truly do take pride in their work and I believe do a fantastic job. We are pleased you gave our property an opportunity to serve you and hope you will have occasion to come for a visit again soon. More 

Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2016 via mobile

Stayed here for one night as needed a place to crash before seeing my cadet graduate field training. First time at this location as a WP parent an I liked this location better than the 5 Star near the main gate. This location is easy to get you to food and other attractions in the area. Room was clean, AC... More 

Helpful?
Thank HurleyLP
Saint Louis, Missouri
1 review
Reviewed 17 August 2016

I made my reservations for my uncle's West Point burial through Expedia. After speaking to someone at West Point, informed that Holiday Inn had a bereavement rate. Called Expedia and requested discounted rate. They said that I needed to speak to the hotel for authorization. Spoke to hotel manager who was not willing to contact Expedia to get me a... More 

Helpful?
Thank 99maggiemae
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear 99maggiemae, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites West Point-Fort Montgomery is located on the scenic Hudson River less than 5 minutes from West Point - the premier USMA, the Historic Ft. Montgomery Battlefield Site, Bear Mountain State Park & Constitution Island. Holiday Inn Express welcomes you to Fort Montgomery. Visit West Point, NY and Stay Smart at the Holiday Inn Express hotel while attending the following West Point events: West Point Graduation, Reception Day, Acceptance Day, Army Football Games. Your comfort is important to us. This Holiday Inn Express hotel is 'Your Home Away From Home' ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Point

Address: 1106 Route 9 West, Fort Montgomery, NY 10922
Region: United States > New York > Fort Montgomery
Price Range: ₹ 8,344 - ₹ 13,611 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Point 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites West Point
Holiday Inn Fort Montgomery
Fort Montgomery Holiday Inn
Holiday Inn West Point
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Point staff and other travellers.
3 questions
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West Point, New York
Stafford, Virginia
over a year ago

See all questions (3)

Questions? Get answers from Holiday Inn Express Hotel & Suites West Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a higher floor and found it completely noise free and this Inn was full.”
 of 5 bubbles OliverChatto, 1 Nov 2016 | Read review
“Go to a different hotel”
  • Lots of patches to walls and ceiling!
  • The view from our room.
 of 5 bubbles 99maggiemae, 16 Aug 2016 | Read review
“Ask for corner room if you want quiet.”
 of 5 bubbles TravelingTeacherPHD, 6 Jun 2016 | Read review
“stay far away from the pool”
 of 5 bubbles DiegoMichelato, 7 May 2016 | Read review
“If you need quiet maybe ask for back side on ends but honestly the place is way off the road so you should be ok!”
 of 5 bubbles L6008AXchristineb, 25 Apr 2016 | Read review
5 of 5
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