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Holiday Inn Express Hotel & Suites West Point

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Traveller (40)
Room & Suite (33)
Dining (3)
Overview
  • Excellent33%
  • Very good45%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“bear mountain”(13 reviews)
“minute drive”(7 reviews)
“front desk”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
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53
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53
66
20
10
7
Show reviews that mention
All reviewsbear mountainminute drivefront deskstandard hotel breakfastwashing machinefree breakfast isroom was cleanrewards membercomfortable place to staychecked in quicklymini fridge and microwaveindoor poolbasic amenitiesstay there againconvenient locationking roomfirst floor
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1 - 5 of 156 reviews
Reviewed 28 October 2017

I needed a hotel room near to the West Point Military Academy and it was the only place in the neighborhood available. I didn't need much more than that. Breakfast was included. I only believe it was way too expensive considering that similar rooms in...More

Thank Anna G
Hotel's Favourite
Reviewed 6 August 2017

I stayed in this hotel for 2 nights the first weekend in August 2017. This hotel is clean quite and comfortable. I had no issues at all with my stay,which included a free breakfast. The breakfast was very good, fresh and hot. I would recommend...More

1  Thank Ken G
Reviewed 25 October 2017

had trouble checking in. person at front desk although very sweet, couldn't successfully run my credit card- tried several times. In the morning, the front office mgr swiped it fine and said there was a glitch in their system. The whole thing was annoying. Rooms...More

Thank fragrantlight
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 8 November 2017

Hi fragrantlight! Thank you so much for sharing your comments on your stay at our hotel. We understand the importance of efficient check in and updated in-room amenities, and thank you for alerting us to the situation you experienced. The issues you've raised has been...More

Reviewed 22 October 2017

This is a great place to stay for the price and proximity to West Point. The rooms are spacious with comfortable beds though a bit outdated. Breakfast was adequate with a little something for everyone. The stars are really for the staff that were extremely...More

Thank Sandra C
Reviewed 18 October 2017

We live locally but have rented our 4600 sq. ft. home for events, AirBnB's, etc. so when we need to vacate for a few days, it's nice to stay close to home with our 2 large Akits's. We love the place. . nice rooms, especially...More

Thank Ken K
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 2 November 2017

Hi Ken K, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings and kind regards toward our property's overall cleanliness and level of service rendered by our hotel staff members, it is regrettable...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 146 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 146 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (40)
Room & Suite (33)
Dining (3)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ekaje
2 October 2016|
AnswerShow all 5 answers
Response from Rakafella | Property representative | Reviewed this property |
The hotel is located just 2.5 miles from the Bear Mtn State Park. West Point Military Academy is located also 2.5 miles north of this hotel.
0
Votes
cinnycinn2
22 July 2016|
AnswerShow all 3 answers
Response from VABTraveler | Reviewed this property |
I suggest contacting the hotel and asking that question.
0
Votes
Kent W
20 June 2015|
AnswerShow all 3 answers
Response from Dorothy R | Property representative |
Thank you for inquiring about the Holiday Inn Express parking. Yes, we have a very large parking lot and there is no parking fee for our guests.
0
Votes
Room Tips
"Upgrade to a suite."
Read review
"Rooms in the back are quiet though the sunrises fully upon the Windows."
Read review
"I had a higher floor and found it completely noise free and this Inn was full."
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"Go to a different hotel"
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