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Candlewood Suites Watertown-Fort Drum, an IHG Hotel

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Traveller (81)
Room & Suite (69)
Dining (1)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#2 of 2 hotels in Evans Mills
Location
Cleanliness
Service
Value
We know what you need. Extended-stay travelers play by different rules and need a hotel that understands their unique needs. Candlewood Suites - Evans Mills/Leray/Watertown is designed from the ground up ... just for you. Just minutes from Watertown, Evans Mills, Leray and Fort Drum. The newly renovated Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and space to relax. Plus, there is great shopping, dining and exciting entertainment at Salmon Run Mall just a short drive away. When it s time to get connected we know what you need 'free high speed Internet', cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center will help melt the stress away. When you come to Watertown we know what you need. Candlewood Suites is your best stay ... for a week, a month or even a year.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
BBQ facilities
Parking
Wifi
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Kitchenette
Bath / shower
Complimentary toiletries
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
2.0 of 5 stars
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

26513 Herrick Dr, Evans Mills, NY 13637-3289
Candlewood Suites Watertown-Fort Drum, an IHG Hotel
99Reviews0Q+A22Room tips
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Sheryl Lynn wrote a review Sept 2023
Williamsville, New York507 contributions51 helpful votes
+1
Stayed overnight to visit our grandsons 2nd birthday after reading the reviews I was worried but the hotel itself was very clean & nice! I was so relieved it was very nice, new and clean! The bed was very comfortable and the room itself had a full size fridge, microwave, dishwasher, counter stove. We sat outside in the fire pit the staff came out and started the fire from a remote control. They had free full breakfast consisting of pancakes, fruit, eggs, sausage & gravy, muffins and juice. The staff was very nice overall stay was 5 star I would recommend it and stay again!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adventurer104083 wrote a review Jan 2023
2 contributions
We ordered a small item that was delivered to the Hotel unfortunately not prior to our departure. However before leaving the hotel we left our forwarding address 2 weeks later we followed up as we had not received the parcel and we were told they hadn't had time to send it. They finally did at a cost to us of $ 40.45. The item itself was valved at $12.00. Ridiculous! The box for the item was roughly 15 times the size needed and they sent it priority which was unnecessary. Just received the parcel today. Our stay was in December 9th. Not very prompt nor efficient service.
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Date of stay: December 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Candlewood Suites Watertown-Fort Drum, an IHG Hotel
Responded 9 Feb 2023
Hi Adventurer104083, Thank you for sharing your experience and staying with us. We appreciate you choosing our IHG Hotels and Resorts for your travel needs. Our goal has always been to provide our guests with the best hospitality service, and I’m sorry for the issues you encountered. I forwarded your feedback to the hotel management, and I trust that the actions to be taken will make your next stay with us better than the last. Stay safe! We hope to welcome you back! Always, Rosh D. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CommguyWestport wrote a review Dec 2022
Westport, Canada122 contributions23 helpful votes
Stayed for two nights recently. Room was clean and great staff however the age of the place shows through even with recent renovations. Certain smells still permeate the hallways and elevators and the bathrooms still show signs of wear. I was happy overall especially the price & personnel.
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Date of stay: December 2022
Value
Cleanliness
Service
Room Tip: try the side away from the adjacent mall
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Candlewood Suites Watertown-Fort Drum, an IHG Hotel
Responded 27 Dec 2022
Hi CommguyWestport, Candlewood Suites Watertown-Fort Drum, thank you for visiting us. Here we want our guests to feel immediately reassured that they will be in control of their priorities and can truly feel free. I saw your comments and am sorry that we did not meet your expectations. I know this is not what you expected from a quality chain like ours. Furthermore, I forwarded your comments to our local area managers and took action to prevent this from happening again. When you have time, come and visit us. You will enjoy the new changes. Warm wishes, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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La_hormiguitaviajera wrote a review Oct 2021
New York City, New York561 contributions164 helpful votes
+1
Absolutely horrible! Welcome to the era of covid 19 travel! With the world on lockdown not being able to go pretty much anywhere for the Fourth of July weekend 2020 ; yes it is right ! 2020 ! (I have not being able to catchup believe it or not) I decided to do whatever was possible and travel to what was available at the time without leaving my home state of New York due to travel restrictions so what better time to see something I always wanted to see; the archipelago located on the St Lawerence River at the border with Canada known as the Thousand Islands, also famous for the namesake salad dressing. It was hard to believe that amidst the plummeting travel industry at the time hotels downtown were outrageously expensive therefore I needed to search for more “budget” friendly accommodations within the area, that’s how I landed at Candlewood Suites, what a fiasco! The property is completely ran down beginning with the chairs at the front desk, although I have nothing to say or complain about the hotel staff which were very accommodating the building itself has way to many issues beginning with bugs inside the room. I had requested immediately to be moved to a different room thinking that this will resolve my problem, I was wrong! The same problem persisted Hotel staff is very attentive, cleanliness is not that impeccable but at least the staff tries to make it up for everything else the property is lacking. Hopefully a year after these factors had changed
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Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jena B wrote a review Jun 2021
42 contributions6 helpful votes
This hotel is great. Staff members are very friendly and helpful. The rooms were very clean and spacious. There is an outside grill to BBQ on with table and chairs to set. This place is very quiet and nice.
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Date of stay: September 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wolfmankev wrote a review May 2021
Monroe, Michigan848 contributions31 helpful votes
+1
Stayed here because it is right off post to help my son get his stuff back to Michigan. Reserved the room on line through Expedia with no problems. Check in was quick and easy, even with the extra paperwork for being a dog. The room had lots of extras. Some of the items were showing a lot of wear. There was a recliner in the room that the arms were worn done and needs to be replaced. The microwave had a broken door switch that the molding was pried half off. Unfortunately we had people above us that wanted to slam drawers forts and stomped til midnight. Told the front desk but she did not care. If you are concerned about security in the parking lot, be aware there is none. The only cameras are for the doors of the hotel.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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casperlc33 wrote a review May 2021
118 contributions29 helpful votes
Needs some well deserved TLC. Very clean room, but some of the furniture is dated. Some by putting a throw over them or doing new upholstery will be nicer. Bill was very helpful, very nice. He did all he could to accommodate or needs.
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Date of stay: April 2021Trip type: Travelled with family
Room Tip: Parking gets quite crowded. Only 4 handicap spaces available. Parking available at the back of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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thebeard38 wrote a review Mar 2020
2 contributions1 helpful vote
Room was clean. No breakfast for the price. Bed was extremely uncomfortable. The recliner in the room was well past it expiration date. The only reason we picked this hotel is because it was pet friendly and close to our kids. Would not recommend this hotel or ever stay at it again. FYI. If you have a pet. The price online is not what you get. You will have to pay extra. Online price was 80 and called and it wound up being $108 plus tax plus pet fee. Good luck.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy M, General Manager at Candlewood Suites Watertown-Fort Drum, an IHG Hotel
Responded 4 Mar 2020
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Naomi B wrote a review Nov 2019
Ottawa14 contributions1 helpful vote
+1
We stayed at this hotel for one night on a last minute get away. The hotel was badly in need of upgrading, which I am told they are in the process of doing. The room looked a bit tired and worn overall, the kitchen was okay and the bathroom was very nice. The bed was very noisy and VERY uncomfortable. The reclining chair in the room was extremely worn, the blackout curtains were water stained and worn, and the seats on the chairs were all dirty looking and stained. The staff were very nice to us but the hotel overall was very unimpressive. It could have been a bit cleaner, the elevator rugs looked like they needed to be vacuumed, Strangely I had read many reviews before staying at this hotel and people mostly seemed to love it. I am not sure if I got the only rundown room and the only broken, uncomfortable bed but I certainly would not go back until they have completed their renovations.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy M, General Manager at Candlewood Suites Watertown-Fort Drum, an IHG Hotel
Responded 6 Nov 2019
Thank you for your review. I am truly sorry for your experience. We are in the process of renovating and we hope you will give us a second chance when we are "new" again. Please feel free to reach out to me if you would like to discuss this further. smcdougall@visions-hotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rios F wrote a review Sept 2019
Clayton, New York19 contributions4 helpful votes
Firstly let me begin by dispelling a few misconceptions. This hotel is ON BASE and NOT candlewood suits outside of the gate near WALMART. The candlewood on Ft Drum Was only built in November 2018. Its spotlessly clean. The furniture is new. The staff are exceptionally accommodating and friendly. It’s in a beautiful quiet setting. Again... ON Ft Drum. We had my daughters wedding at the Commons and so 30 guests stayed at the hotel. They were all impressed by the value for money, the hot hearty breakfast and the shuttle the hotel arranged for us before and after our event. This hotel and staff superseded all our expectations and I along with our 30 guests give them 5 stars. Thank you Christy and all your staff for making my daughters wedding week end something to treasure forever. This photo was taken from my bedroom window.
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹8,125 - ₹10,032 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites leray-watertown hotel evans mills
LOCATION
United StatesNew YorkEvans Mills
NUMBER OF ROOMS
112
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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CANDLEWOOD SUITES WATERTOWN-FORT DRUM, AN IHG HOTEL (Evans Mills) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Candlewood Suites Watertown-Fort Drum, an IHG Hotel
What are some of the property amenities at Candlewood Suites Watertown-Fort Drum, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Watertown-Fort Drum, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Candlewood Suites Watertown-Fort Drum, an IHG Hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Watertown-Fort Drum, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Watertown-Fort Drum, an IHG Hotel?
Conveniently located restaurants include Ruyi Sushi, Thai Cuisine, and Wayback Burgers.
Are there opportunities to exercise at Candlewood Suites Watertown-Fort Drum, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Watertown-Fort Drum, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Watertown-Fort Drum, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Candlewood Suites Watertown-Fort Drum, an IHG Hotel?
Many travellers enjoy visiting Public Square (9.3 km).
Is Candlewood Suites Watertown-Fort Drum, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.