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Extended Stay America - White Plains - Elmsford

Hotels.comUS$ 155*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 155*
US$ 156*
US$ 155*
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Extended Stay America - White Plains - Elmsford
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120 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - White Plains - Elmsford
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Showing 117: English reviews
New York
Reviewed 22 September 2015

We only needed an overnight while playing a tennis tournament at a nearby town but it would have been fine for a longer stay. Lots of space. Clean, but air stale and stuffy when we entered so we had to turn on the AC. Breakfast minimal but I wasn't expecting anything so that was a nice surprise. Very nice, helpful...

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Helpful?
Thank kjw52
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that your room was initially not to your expectations. Still, we are thankful and excited to know that we were able to provide you with great customer service and comfortable accommodations. Thank you again for your review. We look forward to seeing you in the future,...

Reviewed 22 September 2015

I had to wait an hour to check in because they couldn't figure out how to apply my TripAdvisor reservation in their system. I had a medical emergency and the elevators weren't working so I had to walk down 3 flights of stairs to get to the ambulance. They charged my credit card twice, again because they couldn't figure out...

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Helpful?
1Thank Rachel E
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The feedback provided in your review is much appreciated. Please accept our most sincere apologies that your stay was not to our company’s high standards. To ensure that a situation like yours doesn't happen again, I have coached our front desk staff on our reservation procedures. Additionally, we are happy to report that our elevators are back in order. Your...

Annapolis, Maryland
Reviewed 8 September 2015

We stayed here in early June. Having made a late start on our drive from Maryland to Massachusetts, we needed a pet-friendly hotel on the east side of the Tappan Zee Bridge and this was one of the only options. On arrival we noticed that the floor of the parking garage elevator was littered with cigarette butts. Men who I...

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Helpful?
3Thank Sixtiesgal49
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you for bringing this to our attention. The experience you described is unacceptable. Please accept our most sincere apologies. We will work with our housekeeping and maintenance staff to ensure all areas of our hotel are cleaned thoroughly and are in working order at all times. We will also increase our property checks to make sure our hallways are...

White Plains, New York
Reviewed 21 July 2015

I stayed for two weeks, on business from Michigan. I couldn't have expected better service, or more friendly/ polite staff.. Priscilla gets five stars in my book! Would recommend to anyone :) If I'm ever in White Plains again, I would definitely stay here.

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Helpful?
Thank Jennifer C
Eagleville, Pennsylvania
Reviewed 21 July 2015

This was a 2 night stay for business. The good stuff: The hotel is located about 10-15 minutes from Westchester Medical Center. Located next door to a much nicer, but more expensive hotel (Hampton Inn).There are several good restaurants within a short drive. Moderately priced for the area. Full kitchen amenities make it convenient. Rooms spacious and clean. The not-so-good-stuff:...

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Helpful?
2Thank Tracey B
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The staff and I read your review, and would like to thank you for writing such a detailed description of our convenient location and fully equipped kitchens. Please accept our apologies that the fridge was noisy and that you experienced a check-in delay. Still, we are thankful to know that you were able to get a fair rate during your...

New York City, New York
Reviewed 15 July 2015

Feels like home. Comfortable bed, great room and view; And very clean. Management & Staff are kind, caring and considerate. Plenty of Garage Parking with elevator. Hotel is convenient to highways and parkways. Good local taxi service and shopping. Great diner located across the street. Area and Hotel feel very safe. I really hate to leave.

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Helpful?
Thank steven k
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you for taking the time to write a review of our hotel. The team and I appreciate your kind remarks. It's great to hear that you found our hotel to be clean and our staff caring and kind. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Bengaluru, India
Reviewed 8 July 2015

Situated just off the expressway 287 leading to highway - I 87, this hotel provides good accommodation, staff is friendly and the facilities are good, stayed here for a month on work and this place is really cool in many ways

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Helpful?
Thank venuscindia
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The staff and I read your review, and would like to thank you for writing such a wonderful things about our good accommodations, friendly staff and our facilities (like fully equipped kitchens, free Wi-Fi, free breakfast and covered parking). I'm thrilled that you consider us the best budget hotel in the area. Thank you again for sharing your experience with...

White Plains, New York
Reviewed 27 June 2015

The staff made our stay a very comfortable one, Clean rooms and Laundry room avail The location was perfect w/ grocery store near, also great restaurants I give them a big two thumbs up. Thank You ESA

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Helpful?
Thank Jacqualyn S
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our friendly staff, guest laundry facility and our convenient location to the grocery store nearby. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Elmsford, New York
Reviewed 22 June 2015

Large rooms 24hr gym, friendly staff, free wifi, good location. Rooms have full kichens and are larger than most in the area for the price that you get it for. Great manager and everything is clean. stayed for one night and next time i travel to the area i will be staying there again.

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Helpful?
1Thank Matthew F
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m glad to read that you enjoyed our convenient location, spacious rooms and our gym. I am proud of our staff for providing you with friendly customer service! The staff and I would like to thank you again for posting your review. We look...

Harrisburg, Pennsylvania
Reviewed 22 June 2015

Oh how I love you TripAdvisor but the positive reviews I read before booking really failed me here. The name of this hotel should be "Don't Stay America." From the small, almost non-existent lobby, to the less than friendly greeting upon arrival, to the confusing parking structure, to the stairwells which reeked of smoke, to the narrow, dark corridors, to...

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Helpful?
3Thank GBF61
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Your review for our hotel was recently brought to my attention. Please accept our apologies that your stay was not to your expectations. To ensure your experience is not repeated, I will be retraining our housekeeping staff and making sure all rooms are thoroughly cleaned and inspected to our company’s high standards. Additionally, I will be coaching our front desk...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Extended Stay America - White Plains - Elmsford

Address: 118 W Main St, Elmsford, NY 10523-2405
Region: United States > New York > Westchester County > Elmsford
Price Range: ₹ 8,078 - ₹ 10,017 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - White Plains - Elmsford 2*
Number of rooms: 136
Reservation Options:
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Also Known As:
Extended Stay America White Plains / Elmsford Hotel Elmsford
Extended Stay America Elmsford
Extended Stay Elmsford
Extended Stay America - White Plains - Elmsford North America - NY
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - White Plains - Elmsford staff and other travellers.
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Questions? Get answers from Extended Stay America - White Plains - Elmsford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't forget to ask for menus!”
divasdesigns, 4 Mar 2017 | Read review
“every room I've been in has been great..”
mentalstimuli26, 21 Feb 2017 | Read review
“Rooms Away From The Road Are Quieter, Rooms On Road Side Have Better View”
mitchelldpm, 15 Feb 2017 | Read review
“Constant hum of traffic from the street side and neighboring highway. Quieter in the rear of the building on a high floors”
465audiec, 2 Feb 2017 | Read review
“Affordable and big parking lot”
mad21879, 19 Jan 2017 | Read review
5 of 5
Hotels.com
US$ 155* /night
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Prices are for 1 room, 2 adults
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