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04/06/2017 05/06/2017
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    Extended Stay America - White Plains - Elmsford

    118 W Main St, Elmsford, NY 10523-2405
    Hotel website
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 156
          US$ 155
          US$ 155
          Traveller (11)
          Room & Suite (7)
          Dining (5)
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          Overview
          • Excellent45%
          • Very good10%
          • Average10%
          • Poor17%
          • Terrible16%
          Travellers talk about
          Free Wifi
          Free Parking
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Meeting Rooms
          Laundry Service
          Self-Serve Laundry
          2.0 Star Hotel
          All hotel details
          Offers from Extended Stay America - White Plains - Elmsford
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          Hotel deals
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          Rooms
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          1 room, 2 adults, 0 children
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          Reviewed 17 January 2017

          The room had an extremely foul smell and very dirty. The outside of the property was very icy. There was a man riding up and down the elevator very scary. I immediately checked out and the young lady seemed a little uninterested in my complaints....More

          Helpful?
          Response from 00esa, General Manager at Extended Stay America - White Plains - Elmsford

          Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review as we truly value our guest's comments and opinions. We are sorry to hear you had several issues during your stay, and we are working to...More

          Reviewed 3 January 2017

          My husband and I were going to use this place because we wanted to go away for a few days and he had gotten an email with 20% off the stay. Okay great. We called and made the reservation and asked if we could use...More

          Helpful?
          Response from 00esa, General Manager at Extended Stay America - White Plains - Elmsford

          Thank you for your review. We value your compliments and appreciate your feedback.  Our team members who assisted you will be delighted with your positive comments about their service.  However, the  other issues you described should not have occurred. We will discuss these issues at our...More

          Reviewed 17 December 2016 via mobile

          Needed a place to sleep for 1 night on our way to an event. Hotel through and through felt unclean and not well kept. Walls were thin, and hair that did not belong to us was found on the comforter and in the bathroom. We...More

          Helpful?1  
          Response from 00esa, General Manager at Extended Stay America - White Plains - Elmsford

          Thank you for being our guest and for sharing your valuable feedback. We are pleased you had an overall pleasant stay and loved our location. However, we sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean,...More

          Reviewed 20 October 2016

          The room was ok, clean enough for my stay, but I was very upset that they do not provide daily maid service. You have to ask for clean towels every day, and go to the front desk to get them. The staff was very aloof...More

          Helpful?1  
          Response from 00esa, General Manager at Extended Stay America - White Plains - Elmsford

          Thank you for letting us know about the lack of service you received from one of our staff members. I apologize for the less than hospitable behavior displayed as this is not the normal experience our guests have. We will work to correct the issue...More

          Reviewed 16 September 2016

          Avoid at all cost. This place looks like a pay-by-the-hour flophouse, or a minimum security prison. Where it's not dark, it's over-lit with harsh fluorescent bulbs. The parking lot out back appears to be a hang-out either for "residents" or others. The "breakfast" is just...More

          Helpful?1  
          Response from 00esa, General Manager at Extended Stay America - White Plains - Elmsford

          Thank you for being our guest and sharing a review of your stay. I was disappointed to know we were unable to meet your expectations. We strive to provide clean, comfortable accommodations and exemplary service, and I apologize this was not your experience. I hope...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Multilingual Staff
          • Self-Serve Laundry
          • Meeting Rooms
          • Laundry Service
          • Room amenities
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$ 125 - US$ 156 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 136
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, Travelocity, Cancelon, getaroom.com, Cheap Tickets and TripOnline SA so you can book your Extended Stay America - White Plains - Elmsford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • Westchester County >
          • Elmsford
          • Also Known As
          • Extended Stay America White Plains / Elmsford Hotel Elmsford ,
          • Extended Stay America Elmsford ,
          • Extended Stay Elmsford ,
          • Extended Stay America - White Plains - Elmsford North America - NY
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          Traveller (11)
          Room & Suite (7)
          Dining (5)
          Hotel & Grounds (11)
          Bathroom (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          M H
          Why was the parking area blocked off by police several months back? There was a single car in the lot and the entire lot was blocked off. Someone die?
          29 October 2016|
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          Room Tips
          "Don't forget to ask for menus!"
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          "every room I've been in has been great.."
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          "Rooms Away From The Road Are Quieter, Rooms On Road Side Have Better View"
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          "Constant hum of traffic from the street side and neighboring highway. Quieter in the rear of the building on..."
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