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Hilton Garden Inn Syracuse

6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Links at Erie Village
    5.7 km
  • 3 star hotel
  • Free Wifi
Reviewed 11 April 2016
Great hotel and staff!
My stays are always for a full week due to my work schedule... more
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527 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Syracuse
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Showing 521: English reviews
Riverview, United States
Reviewed 11 April 2016

My stays are always for a full week due to my work schedule. The hotel staff is very welcoming and the room and hotel as a whole are kept very clean. The on-site restaurant/bar is very convenient with a nightly special dish. Great service!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kim H
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us.We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Syracuse, United States
Reviewed 10 April 2016

Staff was friendly and kind at check-in, hotel and room were clean And very maintained. The hotel restaurant/bar is beautiful and very clean with great service and fantastic food! I would definitely stay here again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jennifer S
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us.We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Chatham, New York
Reviewed 9 April 2016

We stayed in a handicap room and we didn't ask or need one. The shower head was small and had no pressure. The pillows are terrible! Other wise are stay was fine. We used to pool and fitness center. Very clean room.

Review collected in partnership with Hilton Garden Inn
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Thank K9380OTmichaelr
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. Come stay again!

Concord
Reviewed 7 April 2016

I reserved a room with 2 queen beds more than a week in advance for 4 people and when I arrived at the desk, I was told that that those types of rooms had been oversold. Instead I was given a room with king bed, a sleep sofa, and a cot for the 4 of us. Needless to say those...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Timothy C
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Elizabeth City, NC, United States
Reviewed 6 April 2016

Great staff and well kept hotel. Amenities along with an excellent breakfast make up the location. This is a little off the beaten path but well worth the trip. Bar is nice and food served is very delicious.

Review collected in partnership with Hilton Garden Inn
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2Thank Douglas H
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Lake Placid, New York
Reviewed 4 April 2016

The staff makes the place. There are a lot of places to stay in Syracuse but what sets this Hilton apart is the staff. Every staff member we came upon greeted us with a smile. They originally gave us a 2 full room when we booked a 2 queen and they quickly remedied the situation. The bar staff was cordial...

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Helpful?
Thank SonjaV1
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us.We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Lock Haven, Pennsylvania
Reviewed 2 April 2016

Desk staff very courteous and welcoming. Lovely breakfast. Clean room. Clean pool and hot tub. Clean bathroom. This was a lovely facility where I felt safe and was able to relax to enjoy my family as it was a nice half way point to get together and visit. Nice fitness room as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bryon R
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. Come stay again!

Troy, New York
Reviewed 31 March 2016

Staff was extremely helpful and pleasant! When I first checked in I was greeted by Marissa. She helped me find local places and even places later that night to eat. Later that night I had the pleasure of meeting Melissa who was also very pleasant and accommodating. The entire staff seemed genuine and willing to assist with whatever. Would stay...

Review collected in partnership with Hilton Garden Inn
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Thank Jordan495
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your great review! We appreciate the lovely comments regarding our service and our hardworking staff. I am pleased to hear you had a comfortable stay. We truly enjoyed having you as our guest. We hope to see you again soon!

Adirondack Mountains, United States
Reviewed 30 March 2016

We needed a hotel with a pool, because we take our grandson with us. The room was very good, the staff are friendly. We had stayed here before. This is a new hotel, and I find the lobby especially attractive.

Review collected in partnership with Hilton Garden Inn
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Thank Mary O H
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your great review! We appreciate the lovely comments regarding our service and our hardworking staff. I am pleased to hear you had a comfortable stay. We truly enjoyed having you as our guest. We hope to see you again soon!

Black River, New York
Reviewed 27 March 2016

Not cheap but clean and quiet and the staff are very friendly and helpful! The breakfast was too expensive. It was all you can eat but there was no option to just get coffee and a price of fruit or yogurt. For the price of the room, they could offer continental breakfast!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Laurie M
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your review! We appreciate your comments, we are always striving for better, and appreciate your suggestions. I am sorry that we didn't accommodate your request. We hope you will stay again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: ₹ 7,643 - ₹ 13,717 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Syracuse staff and other travellers.
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Buffalo, New York
over a year ago
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7 months ago
Rock Hill, New York

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Questions? Get answers from Hilton Garden Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms next to the elevator may be louder.”
 of 5 bubbles tweedybird26, 31 Oct 2016 | Read review
“Definitely go for a room with two queens on the 2nd or 3rd floors. Away from the lobby noise.”
  • Nice Queen Beds
  • Fridge, Keurig, and Microwave
 of 5 bubbles PMD-321, 10 Sep 2016 | Read review
“Room on the entrance side are much better :)”
 of 5 bubbles Y4155FFadrianag, 26 Jul 2016 | Read review
“Join Hilton Honors and pre choose your room with the app”
 of 5 bubbles TonyS1950, 6 Jul 2016 | Read review
“We always like a flood on first floor so we have access to coffee.”
 of 5 bubbles Robnal123, 19 Jun 2016 | Read review
5 of 5