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CrestHill Suites Syracuse

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549 Reviews from our TripAdvisor Community

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There are newer reviews for CrestHill Suites Syracuse
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Showing 541: English reviews
Ottawa, Canada
Reviewed 12 November 2013

Recently booked for a girls getaway. The two bedroom suite was excellent for our group! Clean, comfortable and everything you need. The front desk staff was exceptional especially Leo and Amanda assisting in help with dinner reservations and more. The morning breakfast was a perfect start to the day before heading shopping. Will definitely be returning and recommending to other...

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Helpful?
1Thank Kate0458
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Girls, Girls, Girls...... Thank you so much choosing to stay with us! Leo and Amanda are certainly happy that you mentioned them and that you had a great stay. Please pass the CrestHill Suites superb value message to all your friends. Hope to see you soon! Thank you. Jim Stocker

Hudson Valley, New York
Reviewed 10 November 2013

We recently booked this hotel, for the first time. We were arrived, we discovered that we had been given an upgrade, and the room was now a 2-bedroom, 2-bathroom suite with living room and kitchen! We did not need the second bedroom, but my husband and I found it quite convenient to have two full bathrooms to use, when showering...

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Helpful?
Thank dianasgarden
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

We are so glad that you were able to spread out and enjoy the upgrade. Having two bathrooms certainly can spoil people! Don, in the maintenance department, has fixed the track for the shower door. Yes, I agree with you that on weekends it does get very busy down in the breakfast area as many returning guests have come to...

Adelaide, Australia
Reviewed 3 November 2013

We stayed here in early September 2013 for several nights. The hotel had over booked so we were asked it we would mind sharing a family suite rather than using the 2 seperate rooms that we had already booked. It was not a problem for us. Cresthill is neat and clean. The rooms are of a reasonable size and the...

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Helpful?
Thank Cath_and_Ben
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you so much for the kind words, hopefully we saved you money with the upgrade and kept you guys together as a family instead of separating you into two rooms. So, the next time you are going through Central New York from Australia, please stop in!!! Thank you and save travels.. Jim Stocker

Bridgewater, New Jersey
Reviewed 31 October 2013

On our way to falls got magic upgrade to 2-bedroom suite from booked king one. Excellent and quiet night, clean rooms. Evening little social with beer and wine, nice morning breakfast. Very attentive staff on front desk, kitchen and everywhere. Thank you!

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Helpful?
1Thank jg02282014a
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you very much for your positive review. I am glad that my desk staff realized you were traveling with family and offered you an upgrade to spread out and enjoy the night better. We hope you enjoyed the Falls and hope to see you again in the near future when your travels take you through Syracuse, New York! Jim...

Peterborough, Ontario, Canada
Reviewed 27 October 2013

We stopped here on our way to NYC, just for the night. we booked it fairly last minute through Hotwire and it hadn't registered in their system yet when we got there. Despite this, the front desk was very helpful and got us a room as quick as possible. The room was nice, with a fridge, stove, nice sitting room...

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Helpful?
Thank Matt C
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for your review on CrestHill Suites. Yes, Hotwire is certainly an excellent tool to shop for values... However, always try to call the hotels first to see what they can do for you first.... It's not always available at all hotels, just when inventory allows... We hope you call us again! Safe travels. Jim Stocker

Barcelona, Spain
Reviewed 27 October 2013

Unfortunately we only stayed here one night. It was fabulous. They take AAA and it was a great price especially for what you got. Much better prices than any other hotel in the area! Stayed in Room 111, a 2 bedroom, 2 bath unit. Spacious! CLEAN! And very "homey". Full Kitchen with dishwasher, Stove, oven microwave and sink. The table...

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Helpful?
Thank jkditt
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Glad you mentioned the outstanding and ample food selections available at breakfast and the great atmosphere you encountered during your stay! We take great pride in the work that the Housekeeping Department does on a daily basis! Thank you for mentioning them as many times they go unnoticed.... Yes, excellent breakfast, I agree!

Cicero NY
Reviewed 25 October 2013 via mobile

The air conditioning broke and the maintenance guy would not come to look at it. This was the day before an event and the low was like 80 degrees that night. The hotel have us a small fan. Ridiculous night!

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Helpful?
1Thank Honor S
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

This is a difficult review to respond to as I do not have enough information. I will say, it is extremely hard to react if the AC unit breaks down late at night when there is no staff available and the hotel is in a sold out situation and there are no other rooms available to move a guest to....

Reviewed 25 October 2013

I booked on Priceline and got a fantastic deal. I had read other reviews that said how great it was but it exceeded my expectations. Complimentary supper and drinks during weekdays, free laundry (a room on each floor), complimentary breakfast with eggs and bacon and, to top it all off, a very clean suite with a separate bedroom so we...

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Helpful?
Thank Labradortothecore
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for your excellent review of CrestHill Suites during your visit to Syracuse. We certainly hope to see you again on your next visit through our area! Yes excellent breakfast , I agree! Jim Stocker

Margate City, New Jersey
Reviewed 23 October 2013

wow. thats all i can say. i booked on hotwire hotrate for only 65$. that low, you never know what to expect. we stopped half way on our way to niagara falls for the night and i must say WOAH i was impressed. it is a suite, therefore had our own bedroom with a living room, and a full kitchen....

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Helpful?
Thank sbrill5481
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you so much for your excellent review on our hotel. We are glad you enjoyed the yourself during your stay with us! Please stop in again,,, soon! Jim Stocker

East Brunswick, New Jersey, United States
Reviewed 23 October 2013

My wife and I stayed here for the weekend for our wedding. The staff and rooms and the service was awesome. We felt welcome and they treated our friends and family with so much respect. The rooms were awesome too! They were clean, large and very cozy. I would recommend this hotel to anyone looking to get the most out...

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Helpful?
Thank DCW340
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

WOW,,,, Thank you for your glowing recommendation! We are so glad you selected to stay at CrestHill Suites!!! Stop in again on your next visit to our city! Thank you Jim Stocker

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Dr, East Syracuse, NY 13057-1384
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: ₹ 5,105 - ₹ 8,576 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Hotel Style:
#2 Romantic Hotel in East Syracuse
#3 Family Hotel in East Syracuse
#3 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Syracuse staff and other travellers.
6 questions
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Port Colborne, Canada
6 months ago
Syracuse, New York
over a year ago

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Questions? Get answers from CrestHill Suites Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a place more like an apartment rather than a standard hotel room this is the place to go to.”
 of 5 bubbles PierreG629, 15 Nov 2016 | Read review
“The suite has a nice fold out couch in a separate room.”
 of 5 bubbles lincolnofflead, 31 Oct 2016 | Read review
“I had room 108 - very quiet”
  • Full kitchen - very rare!
 of 5 bubbles PEIOAD, 22 Oct 2016 | Read review
“If you have allergies to animals stay on the second story”
 of 5 bubbles Cam616, 10 Aug 2016 | Read review
“All rooms were good; can't think of a reason to discount any rooms location.”
 of 5 bubbles Patricia5019, 23 Jul 2016 | Read review
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