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CrestHill Suites Syracuse

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CrestHill Suites Syracuse
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563 Reviews from our TripAdvisor Community

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There are newer reviews for CrestHill Suites Syracuse
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Showing 555: English reviews
Reviewed 18 January 2017

I have stayed in MANY hotels/motels in my life…and NEVER have I been so impressed with my lodging that I’m actually LOOKING for a reason to stay in Syracuse, so that I can visit this wonderful establishment again! Our visit to Syracuse was for my son to have a routine day surgery, we determined that we’d arrive in Syracuse the...

Thank waynewP5738SV
John T, General Manager at CrestHill Suites Syracuse, responded to this review

waynewP5738SV, Thank you for the great review! 5-stars is what we strive for and we're happy to hear that everything was perfect during your stay! We hope you find that reason to visit again real soon. Sincerely, John T General Manager

Hopewell Junction, New York
Reviewed 31 December 2016

We stayed here during family week end at my daughters school. The staff was super nice, rooms were clean.It was a great price with decent breakfast. The only complaint I had was the room we were in was directly over the front entrance. It was very windy and every time the door opened it then slammed shut. Waking us several...

Thank dealia19
Marietta, Georgia
Reviewed 26 December 2016

The good: After a very long drive, and disappointment through out 81 we were looking for a hotel to crash. Well all of the hotels were over 70 dollars, and as a shot I contacted the hotel. Wow the overnight clerk was really nice and told us to come in, and a room was ready for me. It made a...

Thank mnellis30067
Charlotte, NC, United States
Reviewed 7 December 2016

Location: Close to the NYS Thruway (I-90) and I-81, as well as the airport. A short drive to a variety of restaurants. Facility: The exercise room has several pieces of equipment; quite adequate for most folks. Swimming pool in season, as well as a pleasant courtyard. There's a hot and cold breakfast buffet with a nice variety. Two PC's and...

Thank John W
Reviewed 4 December 2016 via mobile

We were visiting the area to see colleges. Evelyn greeted us warmly and was very helpful in restaurant recommendation. The hotel is being renovated. We were not impacted but you may want to check before booking. Room could have been a little cleaner (crumpled paper by nightstand ) nothing major. Would stay here again.

Thank bcckphillips
Ilion, New York
Reviewed 21 November 2016

Had another wonderful stay. The breakfast was not all too exciting this time and our bathtub did not drain properly. That being said we do and will continue to stay here. The staff is wonderful but we do miss Leo as do other travelers and the staff. We wish Leo all the best in his retirement. he is someone that...

Thank Jeff F
Ottawa, Canada
Reviewed 16 November 2016

We were greeted very warmly by the lovely Amanda when we got there. It's like our home away from home. Our rooms were spotless and we love the new hardwood floors in 106. The breakfast was amazing! There was a good selection to choose from. From the make your own waffle bar to the home fry patties, the bacon, two...

Thank Pierre G
Buffalo, New York
Reviewed 5 November 2016 via mobile

The rooms are nice and very clean like a small apartment with separate living area and kitchen. They offer a limited but decent breakfast and also some food for a social hour at 5:30 PM. Free laundry facilities. The fitness room is small but adequate.

Thank 1JHH
John T, General Manager at CrestHill Suites Syracuse, responded to this review

1JHH, We appreciate the 5-star review! Our housekeeping team will be happy to hear you found your room to be nice and very clean. We're also glad you were able to enjoy our complimentary hot breakfast and our evening social hour. Please come and see us again soon. Sincerely, John T General Manager

Cleveland, Ohio
Reviewed 31 October 2016

At Cresthill, I was treated as if a guest in someone's home and the accommodations were clean, comfortable and more than I expected. However, I did have a huge problem before I ever arrived that the hotel went above and beyond to correct. I always want to make reservations directly with a hotel and in this case, I believed I...

Thank lincolnofflead
John T, General Manager at CrestHill Suites Syracuse, responded to this review

lincolnofflead, Thank you for the kind words, and 5-star rating. It's great to hear you had a wonderful stay at our property. We're very happy to have gotten everything straightened out with your reservations and look forward to seeing you again the next time your travels bring you to the Syracuse area. Sincerely, John T General Manager

Pensacola, Florida
Reviewed 29 October 2016

Love hotels when they allow dogs (they do but in designated rooms). Very clean, spacious and well appointed rooms. The grounds are well manicured and large, our dog could romp a bit (on leash of-course). When we drive long distances small things like more room or able to walk our dog matters. Breakfast was just ordinary. We paid $145 with...

Thank D G
John T, General Manager at CrestHill Suites Syracuse, responded to this review

D G, Clean, spacious, and well appointed--that is what we like to hear! We're glad you and your dog enjoyed your time at our property. Thank you for taking the time to review our hotel and we hope you consider us again during your next long road trip! Sincerely, John T General Manager

127 photos of this hotel

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  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Dr, East Syracuse, NY 13057-1384
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: ₹ 5,332 - ₹ 13,492 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Hotel Style:
#2 Romantic Hotel in East Syracuse
#3 Family Hotel in East Syracuse
#3 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Syracuse staff and other travellers.
7 questions
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Mankato, Minnesota
1 month ago
Port Colborne, Canada
11 months ago
Vineland, New Jersey
over a year ago

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Questions? Get answers from CrestHill Suites Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do stay here, specifically ask for a top-floor room and two beds unless you want to strain your back on a thin, lumpy sofa bed.”
mdmtnwmn, 24 Apr 2017 | Read review
“Quieter on the second floor”
aoleung, 21 Mar 2017 | Read review
“There are designated pet-friendly rooms (usually first floor), there is a second floor where it is quieter.”
K879NWmaureenm, 16 Mar 2017 | Read review
“Kitchenettes etc”
Goerge1148, 23 Feb 2017 | Read review
“Talk to Evelyn, she's handle EVERYTHING!”
  • Living Room in Double Room Suite
  • Beautiful, comfortable KING bed!
  • Queen Bed in 2nd Bedroom (I took the pillows)
  • Kitchenette
waynewP5738SV, 17 Jan 2017 | Read review
5 of 5