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DoubleTree by Hilton Hotel Syracuse

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DoubleTree by Hilton Hotel Syracuse
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868 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Syracuse
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Showing 861: English reviews
syracuse,ny, United States
Reviewed 9 October 2015

the staff was polite and efficient .. the food and drink were excellent at the bar.. the rooms were clean and well thought out and while I didn't use the exercise facilities they looked more than adequate (including attached outdoor and indoor pool ).. moreover, they delivered on what they promised

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dennis A
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Dennis A, Thank you so much for your kind words on your experience at the Doubletree Syracuse. I am glad to hear that our staff was able to exceed your expectations in service. Thank you again for taking the time to review your stay with us. We appreciate your feedback, and hope that you will visit us again when...

Rocky Point, United States
Reviewed 9 October 2015

Have stayed at this hotel five or six times. My first choice when I visit Syracuse because of the indoor pool and hot tub as well as it's location right off the Thruway. Always satisfied with the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John D
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Denise D, Thank you so much for taking the time to post a review of the Doubletree Syracuse. We value your continued visits to our hotel, and I’m glad to hear that you enjoyed our pool. I hope that you will come see us again soon. Safe Travels! Thomas Olsen

Brooklyn, New York
Reviewed 8 October 2015

Got a Priceline deal for $50 / nt for a three night stay Thu - Sun. Great value for the price. 6th floor room with balcony away from the road so minimal road noise. free wifi with no connection issues. Room was clean and well maintained. Housekeeping was great. Gym and indoor pool available. Free morning coffee at the ground...

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Helpful?
Thank xfooey
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Xfooey, Thank you so much for sharing your experience about the Doubletree Syracuse. I'm glad to hear that you loved our clean and renovated room. I'm pleased to hear that you had an excellent stay with us. I hope to see you again soon as you are traveling through Syracuse. Thomas Olsen

Ithaca
Reviewed 6 October 2015

Great service and staff at this location. Room was very clean, restaurant was good. Quiet stay even though the hotel was very crowded. Every interaction with staff was a good one. Would definitely stay here again.

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Helpful?
Thank Ray S
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Jack M, Thank you so much for sharing your experience about the Doubletree Syracuse. I'm glad to hear that you loved our clean rooms. We are also pleased to hear that you had a good experience in our restaurant. We hope to see you again at the Doubletree Syracuse. Thomas Olsen

Rochester, United States
Reviewed 6 October 2015

We found the room and bathroom not wheel chair friendly. Furniture had to be moved, several chair turns to enter the bathroom where as if the door opened flush the bathroom could be entered easier, Bathroom sink was high and the depth made the water controls unreachable. Pre set up for items such as refridge for medicine and extra pillows...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cynthia B
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Cynthia B, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom layout help us make improvements to our guest experience on an ongoing basis. Please accept my sincere apologies for the challenges with the preset items you requested. I hope that you will...

Florida
Reviewed 30 September 2015

I really did enjoy my stay at this hotel, went for work purpose and really was able to enjoy my self. Staff was great very friendly. Hotel was extra clean. I was able to sleep as if I was on my own bed . Location is also great

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Helpful?
Thank Tod M
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Tod M, Thank you so much for sharing your experience about the Doubletree Syracuse. I'm glad to hear that you loved our clean room and our comfortable beds. We are pleased to hear that you had a great experience with us. We hope to see you again at the Doubletree Syracuse. Thomas Olsen

Denham Springs, Louisiana
Reviewed 27 September 2015 via mobile

This place is convenient to both the interstate and to campus. The place was immaculately clean and had a great staff. Food in The Regatta was good - especially breakfast buffet (great omelettes). Room was clean and comfortable - though the bathroom was somewhat confined.

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Helpful?
Thank LSUTraveller
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear LSUTraller, Thank you so much for sharing your experience about the Doubletree Syracuse. I'm glad to hear that you loved our clean and renovated room. Yes, Dave our omelet chef makes a great omelet. I'm pleased to hear that you had an excellent stay with us. I hope to see you again soon as you are traveling through Syracuse....

Sumter, United States
Reviewed 22 September 2015

My complete stay was very enjoyable from arrivial to departure. I would recomed Double Tree Syracuse New York for all your travials not only for business but couples, family, friends, or even sols trips. The location was easy to get to form the air port and had convenat access to restreants and shoping.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Clarence W
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Clarence W, Thank you so much for your kind words on your experience at the Doubletree Syracuse. I am glad to hear that we were able to exceed your expectations in service. Thank you again for taking the time to review your stay with us. We appreciate your feedback, and hope that you will visit us again when you...

Hoboken, United States
Reviewed 21 September 2015

Clean and quiet hotel. Friendly and helpful staff. Plenty of meeting rooms and other amenities. Good restaurant. Overall, this business traveler was very happy with my stay. I will certainly go back when in the Carrier Circle area

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sean P
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Sean P, Thank you so much for your kind words on your experience at Doubletree Syracuse. I am glad to hear your stay as a business traveler was a success! We pride ourselves in providing excellent service to all of our guests, and we hope that we will see you here again soon. Thomas Olsen

Syracuse NY, United States
Reviewed 15 September 2015

The room was very nice and clean. The pool and hot tub was clean and relaxing, I was very pleased. The cookie at check in was delicious. I would recommend it to all who would be in the Syracuse area. We didn't eat in the resturaunt but it smelled really good. The prices were a little high I thought for...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Donna R
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Donna R, Thank you so much for your kind words on your experience at Doubletree Syracuse. I'm glad to hear that you loved our clean and renovated room. I'm pleased to hear that you had an excellent stay with us and loved our warm cookies. I hope to see you again soon as you are traveling through Syracuse. Thomas...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Syracuse

Address: 6301 State Route 298, East Syracuse, NY 13057-1205
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: ₹ 8,574 - ₹ 14,596 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Syracuse 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree Hotel East Syracuse
Doubletree East Syracuse
East Syracuse Doubletree
Hotel Style:
#2 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Syracuse staff and other travellers.
2 questions
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9 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Syracuse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were quite comfortable on the second floor, think our room#216”
  • View from our room, moments before lake effect snow blew in from no where
 of 5 bubbles DeneenKrom95, 21 Feb 2017 | Read review
“To avoid walking along miles of corridors (hard to push a heavy bag over the carpets), try and find a room near to check-in.”
 of 5 bubbles chrisbQ5442MH, 22 Jan 2017 | Read review
“fourth floor seems quieter overall, eastern rooms have an elevator and access door direct to parking”
 of 5 bubbles FourLugHero, 14 Nov 2016 | Read review
“I got a room with a balcony on the 4th floor and it was very quiet and easy to get to the lobby.”
 of 5 bubbles cobaltiis, 12 Oct 2016 | Read review
“Use your Hilton Honors points card even if booked on priceline”
 of 5 bubbles GregM958, 26 Sep 2016 | Read review
5 of 5