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Embassy Suites by Hilton Syracuse

PricelineUS$ 141*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 152*
US$ 141*
Great Deal
US$ 146*
US$ 145*
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1,160 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Syracuse
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Showing 1,154: English reviews
Ottawa, Canada
Reviewed 26 May 2016

pull out bed is old and needs to be upgraded breakfast was very delicious heated pool Is cold and hot tub is kinda warm. fitness center has nice Precor cardio equipment I would stay here again. I hope they can fix the pool and hot tub issues

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank OttawaCan613
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Thank you for your feedback. We are working on the pool issues and hope to have it completed soon. We look forward to your return visit. Travel Safe.

Woodstock, United States
Reviewed 26 May 2016

Staff was friendly, professional and well trained. Room was clean and sheets/towels were fresh. I ordered room service (crab cakes and asparagus) and the food was ABSOLUTELY wonderful! Well prepared and delivered in a timely manner! Would stay here again!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Diana B
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Diana, Thank you for the positive feedback. I'm glad to hear that you enjoyed your stay and we look forward to your swift return.

Reviewed 25 May 2016 via mobile

We stayed here on our way home from a family vacation. We especially love that it was affordable ($119/night) and that there's plenty of space for our big family (2 adults, 4 little kids) and everybody gets to sleep in a bed. The couch bed was surprisingly comfortable according to my son. The lobby/atrium is very beautiful! The kids loved...

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Helpful?
Thank Nicholas D
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Nicholas, Thank you for sharing your experience with us. I'm glad to hear that everyone enjoyed a fun and relaxing stay with us. We look forwarding to being your host on your next trip through the area.

Wynantskill, New York, United States
Reviewed 24 May 2016

Our family was in town for my granddaughter's Lemoyne College graduation. My daughter's family had already checked in and my youngest granddaughter came running over as my husband wished her a happy birthday with a hug. The person checking us in, wished her a happy birthday and engaged in a conversation with the 12 year old. After she left, the...

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Helpful?
Thank Donna M
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Donna, Thank you so much for the feedback and the acknowledgment of the staff member. I'll be sure to share your comments with her. We are happy to be a part of the memories of your granddaughters birthday. We look forward to having you back with us again soon.

Astoria, New York
Reviewed 22 May 2016 via mobile

Stayed here with my girlfriend for one night. I walked into the hotel and was in awe by how beautiful the lobby and atrium is. We were greeted by a friendly staff who checked us in quickly. We were in room 437- I'm a Honors member and made sure I wasn't on the interstate side as other reviewers suggested. The...

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Helpful?
1Thank Monika P
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Thank you for your feedback on your stay. I'll make sure housekeeping is more attentive and thank you for letting us know. I'm glad to hear that you enjoyed your stay. Sorry you missed breakfast but that just means you slept well in our comfortable bed. We look forward to having you back with us again soon and make sure...

South Carolina, United States
Reviewed 19 May 2016

If you are new to the Syracuse area and looking for a good quality stay at a reasonable cost, consider Embassy Suites. The staff is very accommodating, the amenities are 'spot on' and the food is good.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Theresa W
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Theresa, Thank you for the feedback and the endorsement. We look forward to having you back with us again soon.

Atlanta, Georgia
Reviewed 18 May 2016

Stayed here one night for a work trip and it's just an ok property. It's an older, not renovated Embassy Suites. I've had better luck at some of the newer Embassy Suites properties, but this one is clearly in need of a makeover. The rooms are big, as to be expected, but the beds are like sleeping on an air...

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Helpful?
1Thank Mary S
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Mary, Thank you for your feedback. I'm sorry to hear about your stay being just OK. I will share your comments with the department heads so they know what the guests are looking at and what to focus on. A full length mirror should be attached to the back of the bedroom door so I will have them double check...

London, Canada
Reviewed 18 May 2016

I stayed twice in this hotel. The first time I got a room on the highway side. The noise level was acceptable. But I could hear sometimes passing trucks in early mornings. I had a room on the opposite side on my second stay, the room was really quite. Overall, the room is quite clean and very functional. Lobby area,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Qiang L
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Qiang, Thank you for the kind words and positive feedback as well as your loyalty. We look forward to your return visit and to providing you with a relaxing and enjoyable stay.

Columbus, Ohio
Reviewed 17 May 2016

Very pleasent stay . Chef Richard was exceptional . Very friendly staff. Stayed for 25 days for company business and every day was great . Breakfast , fitness . Evening cocktail was great. GreAt location too. Will stay and recmemd the hotel

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Sri19
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Thank you so much for the positive feedback and recognition of Richard. I read your comments at our recent associate luncheon and Richard was very happy to be recognized by a guest. Thank you again and we look forward to your return visit.

Albany, New York
Reviewed 15 May 2016 via mobile

The fact that the dirty washcloth with what appeared to be a dark colored bodily fluid isn't the worst part of this says a lot. I brought said linen to the front desk. I waited for other guests to leave the area so as not to raise concern. The offending item was promptly discarded in garbage can at front desk....

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Helpful?
2Thank James S
Josh B, General Manager at Embassy Suites by Hilton Syracuse, responded to this review

Mr. Saba, I apologize for the delay in response back to you after you checked out. After your phone call it became clear that additional training on communication was needed with our new staff. I'm glad to hear that the agent took care of your room charges and addressed the recovery at that time of check out but fell short...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and snacks at our complimentary evening reception. The hotel is conveniently located off the New York State Thruway (i-90) at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, LeMoyne College and Destiny USA. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. ... more   less 

Additional Information about Embassy Suites by Hilton Syracuse

Address: 6646 Old Collamer Rd, East Syracuse, NY 13057-1204
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: ₹ 7,915 - ₹ 14,402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Syracuse 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites
Hotel Style:
#4 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Syracuse staff and other travellers.
6 questions
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Syracuse, New York
North Adams, Massachusetts
over a year ago
Boston, Massachusetts
7 months ago
Boston, Massachusetts
7 months ago

See all questions (6)

Questions? Get answers from Embassy Suites by Hilton Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 5th floor and it was nice.”
galigal629, 17 May 2017 | Read review
“Stay on South side has great views and quite.”
541johns541, 16 May 2017 | Read review
“Get close to the one set of elevators. Book a room on the opposite side of the interstate if you want a restful, quiet nights sleep.”
ScotPotWV, 10 Apr 2017 | Read review
“Rooms at the front desk end of the hotel are away from the breakfast area and pool.”
B_in_Penfield, 4 Apr 2017 | Read review
“Don't get a corner room, there will be no wifi.”
fsheather, 24 Mar 2017 | Read review
5 of 5
Priceline
US$ 141* /night
View Deal
EmbassySuites.comUS$ 146
TravelocityUS$ 145
getaroom.comUS$ 152
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Prices are for 1 room, 2 adults
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