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Clarion Hotel & Conference Center in Dunkirk offers wonderful views overlooking Lake Erie. Located approximately 24 miles from the Jamestown airport, and 45 miles from the Buffalo airport, 3 miles from the State University of New York at Fredonia, 12 miles from Lily Dale, Chautauqua...
The first room I got, the room was locked and I couldn't get in. The second room I got, the air conditioner didn't work in the middle of the night and I had to move. The third room I got was perfect. Other than these...More
Check in process went smooth thanks to Rhonda at the front desk! I was in town for a friend's wedding and was pleasantly surprised by the level of hospitality I received while staying there. Keep up the good work!
Side note and nobody's fault; Rooms...More
Thank Makayla J
Response from Amanda A, Public Relations Manager at Clarion Hotel DunkirkResponded 19 August 2017
We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...More
I stayed at this hotel many years ago when it was under different management. I knew the location on Lake Erie was great, and it's close to my sister in Dunkirk, so I chose to stay again, expecting a relaxing overnight stay. As soon as...More
Response from Amanda A, Guest Relations Manager at Clarion Hotel DunkirkResponded 5 August 2017
Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and I apologize for the inconvenience and discomfort you experienced. I've shared your feedback with the front desk associates...More
It was clean well maintained very busy that should tell you something. The complimentary breakfast was very good lots of choices. I'm not into the band thing but if you are they looked like they were having fun and enjoyed the atmosphere.
For being a hotel on the water servicing events at one of the highest rates I've ever paid at a Choice hotel, I expected way more. We couldn't even get a bite to eat or a drink on returning to the hotel from the local...More
Thank Marla B
Response from Amanda A, Guest Relations Manager at Clarion Hotel DunkirkResponded 17 July 2017
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for...More