Average room. Basic amenities. But would expect this room to be cheaper for what you get. Clean but sheets lightly stained and a used personal item left in bathroom drawer. Grossed me out. Towels thin. Only there one night so it was doable.
Recently stayed here for two nights due to my nephew in law was at Syracuse University hospital. Brittany (I believe was her name) was outstanding ! Anything I needed she was there! Breakfast was okay. Lots of carbs and things but I know because of covid they had to limit. So no issues! Thanks for the great stay! (:
I had to make a last minute booking due to weather issues. The room was clean with plenty of amenities (coffee maker, microwave, fridge). Breakfast was convenient and as advertised. The climate control was loud and kicked on regularly, but kept the room at a comfortable temperature.
I enjoy passing through Syracuse and staying at this hotel. I visited five weeks apart and was recognized and greeted like an old friend. That is good customer service! We were able to laugh and share a story about something funny that happened on my previous stay. The hotel is clean, comfortable, and has an excellent customer service team.
If you need a "break" from traveling on I-90 in New York State you shouldn't pass up this facility. Within 5 minutes of I-90 and within 5 minutes of multiple fast food and casual restaurants. Plus you'll have a clean room, clean facilities and a very satisfying breakfast. We highly recommend it!
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