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Hampton Inn & Suites Syracuse/Carrier Circle

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6377 Court Street Rd, DeWitt, NY 13057-1210
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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$165
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Traveller (62)
Room & Suite (31)
Dining (4)
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A note from Hampton Inn & Suites Syracuse/Carrier Circle
Updated 10/12/21

About

#4 of 24 in DeWitt
Location
Cleanliness
Service
Value
The brand new Hampton Inn & Suites Syracuse/Carrier Circle hotel is conveniently located just off of I-90, and is only minutes from I-690 & 481. We are minutes away from downtown Syracuse, Syracuse University, LeMoyne College and DestiNYusa shopping center, and are conveniently close to the Hancock (Syracuse) International Airport and Carrier Circle. Discover shopping, dining and entertainment at DestiNYUSA, stroll through Armory Square or catch a game at the Carrier Dome. Stay connected with free WiFi in all public areas, and print your boarding pass in the free 24-hour business center. The modern meeting room has enough space for small to mid-sized business and social events for up to 30 people. Work out with the latest exercise equipment in the fitness center, or plunge into the heated indoor swimming pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
501Reviews2Q+A22Room tips
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L Agoney wrote a review Apr 2022
1 contribution1 helpful vote
Where to start? Marcus front desk clerk very unfriendly, not willing to accommodate on the simplest of things. You have to request for your room to be cleaned the day before and if you are going to need towels those need to be requested also. The ladies at the breakfast spot are nice and polite. The pool area is infested with ants and has been closed now for the past two days. There has been mud in the stairwell that has been there since the second day I arrived. Someone spilled something on the floor in front of the ice dispenser and it has been there for what is now week two of my stay. There are wires hanging out of the elevator control panel. The walls of the elevator don’t look like they have been cleaned in two months. Do not disturb tags do not fit on knobs and fall off. I have had to have my room key card reprogrammed three times already in the first week. Went to use elevator with wires hanging out now doesn’t work at all. No towels in pool area now that pool is actually open. One thing after another, this place is a disaster.
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Date of stay: March 2022Trip type: Travelled
1 Helpful vote
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MattCH wrote a review Jun 2021
Buffalo, New York10 contributions12 helpful votes
Hotel's Favourite
I had a very short stay but a great experience at this hotel, and especially from Chris who was the manager on duty. The whole place was incredibly clean and all fo the staff I interacted with were informative and welcoming.
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Date of stay: June 2021
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shanacat19 wrote a review Jan 2022
1 contribution1 helpful vote
Christina at front desk was great. Very friendly staff. We were always greeted and acknowledged by staff Great breakfast. Nice workout area. Room was very cool and set up awesome but sadly was not as clean as it should have been.
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Review collected in partnership with Hampton
Date of stay: January 2022
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1 Helpful vote
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Hello420 wrote a review Jan 2022
Cape Cod, Massachusetts352 contributions121 helpful votes
I was here in June and since then it has declined. A quick summary of visit: 1. Front end man was grumpy and uninviting (arrived after 11 PM, after a long, grueling drive, was exhausted and wanted to go to bed without a grumpy attitude). 2. Elevator sounds like its going to fall to the ground, lights don't work. 3. Bedding was oddly pulled together, rooms are in disrepair. 4. Shower water temperature was luke warm, poor water pressure and broken tiles. Have pictures to support my comments, but am unable to post them going through the company website.
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Review collected in partnership with Hampton
Date of stay: January 2022
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2 Helpful votes
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Jeffrey L wrote a review Jan 2022
1 contribution1 helpful vote
My family reserved three rooms. The rooms were never cleaned, towels and shampoo were never replaced, garbage not collected, and the beds were not made. For a four-star hotel, my family received 1/2-star service. The manager was rude and not receptive to our concerns. The excuse used was Covin for room services not being given. With a pool and weight room available all day long, breakfast being served in the morning, rooms should also be serviced properly especially when my family spent close to $1,000 for a stay of two days.
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Date of stay: January 2022
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Room Tip: Avoid this hotel at all costs
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1 Helpful vote
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evapro2022 wrote a review Jan 2022
1 contribution
We had a great stay although my 13year old daughter felt that the staff weren’t very welcome. Room was amazing, it was clean and the breakfast was better than average. My daughter and her friend were however blamed for a mess by the milk chocolate stand they had nothing to do with, and my daughter also saved a painting from falling to the floor in reception, but instead of a thank you she was asked to “step away as they didn’t need her assistance”. She was not happy with the service.
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Review collected in partnership with Hampton
Date of stay: January 2022
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Christeemc wrote a review Dec 2021
1 contribution1 helpful vote
I have stayed at Hampton Inns in the past with no problems, but I have never stayed in one this dirty. The bathroom was so disgusting. There was hair on the shower walls, mold and crud buildup on the shower doors. Long hairs stuck on the urine covered baseboard's. Floors so dirty, my socks were black on the bottoms. I went to the front desk to bring it to their attention but the clerk was too busy on her phone to even look up. Unfortunately I couldn’t change hotels because I would have lost money. So I solved the problem myself and bought a bottle of bleach and sprayed down the entire bathroom. The last time that bathroom was that clean, is when they built it! lol
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Review collected in partnership with Hampton
Date of stay: December 2021
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1 Helpful vote
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lisawhalen2021 wrote a review Dec 2021
Elizabethtown, New York1 contribution1 helpful vote
My daughter and I really enjoyed our stay. The room was huge and vey well laid out; the bathroom was big and I loved the barn door. The tv could swivel so could be watched by either the sleeping area or the living room area. The beds are very comfortable. Our concern was covid, however, there were sanitizer stations throughout the hotel and each time guests were done eating, a hotel employee cleaned the area. Great place to stay!!
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Review collected in partnership with Hampton
Date of stay: December 2021
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1 Helpful vote
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Mountain Mama wrote a review Dec 2021
Williamstown, Massachusetts26 contributions24 helpful votes
The good: The staff was kind, breakfast was delicious and had lots of options, bed was comfortable, plenty of towels, nicely appointed room. The bad: unable to control room temperature. It was a bit warm, but not too bad. Could have used more cups. The ugly: could have been cleaner. Imagine your child picking up and putting a half eaten cookie in their mouth, then a pill (I think a NyQuil). Don't forget the french fries and soda pop bottle cap that is a choking hazard. There was hair around the base of the trash can. All of this leads me to believe they can't be following extra cleaning protocols for Covid. They didn't even get the basics down.
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Date of stay: December 2021
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Tanairy1993 wrote a review Dec 2021
1 contribution
I have stayed and worked at multiple hotels and have never had such horrible interaction with a manager at that, from check in to having to call the police for harassment on the manager Marcus Who is obviously tired of his job.
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Review collected in partnership with Hampton
Date of stay: December 2021
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PRICE RANGE
$123 - $271 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkFinger LakesDeWitt
NUMBER OF ROOMS
92
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Frequently Asked Questions about Hampton Inn & Suites Syracuse/Carrier Circle
What are some of the property amenities at Hampton Inn & Suites Syracuse/Carrier Circle?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn & Suites Syracuse/Carrier Circle?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Hampton Inn & Suites Syracuse/Carrier Circle?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Syracuse/Carrier Circle?
Conveniently located restaurants include Grimaldi's Luna Park, Joey's Classic Italian Dining, and Pronto Joey's.
Are there opportunities to exercise at Hampton Inn & Suites Syracuse/Carrier Circle?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Syracuse/Carrier Circle?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hampton Inn & Suites Syracuse/Carrier Circle?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Syracuse/Carrier Circle offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn & Suites Syracuse/Carrier Circle?
Many travellers enjoy visiting Clinton Exchange (7.5 km).
Is Hampton Inn & Suites Syracuse/Carrier Circle accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.