Great clean and pretty new! Second time I stay and I will probably always stay at this hotel when I come down to Syracuse going forward! Balcony also that’s a big plus for me I sneak in a cigarette lol. Clea clean clean and a great front desk staff
My 18 year old son was traveling and went to the Carrier Circle, Courtyard. He had stayed there a few months prior. We do a great deal of business at Fort drum New York. This particular Saturday afternoon, the woman at the front desk refused to check him in because he wasn’t 21. Even though there’s nothing on the Marriott website that says you have to be 21 and they checked him in a couple months ago, this woman refused to let him in. Even the Ambassador line at Marriott Bon Voy couldn’t help. They made him drive halfway across Syracuse and check into another courtyard that had no problem giving him a room. We send engineers to Fort drum routinely and will never use this hotel again. It was discriminatory, and put an 18-year-old in a strange city at risk. Their manager refused to get on the phone and explain why. Thanks for keeping my son safe Marriott!!! NOT…
I am an ambassador member with 100+ nights a year. I was traveling through last night and needed a place to stay. Most hotels including the newer ones were booked out because the state fair starts shortly. I was able to get a room at this hotel for an obscene price. I am glad that I was able to find a room at all though. The bed was comfortable and sheets were clean. There were hairs in the bathtub\shower. The furniture may or may not be old, but it certainly looks outdated and ugly. This morning the pool area was empty so I decided to spend some time at the pool and Jacuzzi. The pool was dirty, and the floor around the pool was far worse, with lots of hairs all around. I left, and will not return. The people at the front desk were polite, but that does not compensate for the lack of cleanliness.…
We stayed 2 nights and were very satisfied. Clean quiet room and a great pool and whirlpool.Room seemed a tad small maybe but didn't detract from our enjoyment. One warning, there was no hairdryer in the room.
The hotel was nice clean and quiet. There were very few guests here and we had a room overlooking the parking lot. It might have been nicer if we had a view of the courtyard. Very close to some restaurants. The staff were friendly.
Stayed for two nights for work at this Courtyard on hotel row. The older, but renovated Courtyards are my favorite, I do love having a balcony. Good service, a couple dining choices within walking distance; overall a very good choice for business travelers.
I contacted the property to get permission for my 19 year old daughter to stay alone and override their age policy of 21 to check in. Nicholas Matthews not only gladly accepted the reservation, but also followed up after she had checked in safely. This was above and beyond!
Clean, modern, most amenities like pool - restaurant etc. Staff very accommodating and helpful. Room a typical Courtyard - nothing missing and that is all I can say. It is a nice place for an overnight stay - we were content and had no issues. Room does have a small fridge ( were leftovers which was not cleaned out), and a microwave.
Found this hotel online while looking for a hotel to stay overnight after driving back from Quebec and taking a flight home from Syracuse Airport early the next day. The hotel was located in an industrial appearing area, along with many other hotels as well but once we located it (it was close to the highway) we were very pleased a surprised. The room was spacious and clean and had a microwave and refrigerator. Our room had a balcony which faced a courtyard which was lovely. Loved the bathroom amenities! Use Tea Tree products for hair at home and was very happy to see the pump bottles of this in the bathrooms. Hotel has a Bistro and Bar as well. Desk staff were pleasant and very helpful!
I stayed here overnight on a business trip. The room was really comfortable. They have full size shampoo, conditioner and body wash on the wall in the shower and I like that you don’t have to watch portions as much. Breakfast was included in my stay at the bistro which was super convenient. Parking was free. Location is good as well. Would definitely come back.