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Ramada Cortland Hotel and Conference Center

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1 room 2 adults 0 children
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Ramada Cortland Hotel and Conference Center
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692 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Cortland Hotel and Conference Center
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Showing 690: English reviews
Brushton, New York
Reviewed 25 April 2016

First of all, our room had no toilet paper or trash can. The hotel had an odd smell. Everything was outdated and worn. The pool had an algae problem. It smelled like bleach, not chlorine. Overall, we did not enjoy the stay. I will stay somewhere else next time.

Review collected in partnership with Ramada
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Helpful?
Thank 580tylerp
SalesManagerResponse, Guest Relations Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that...

Campbell, New York
Reviewed 23 April 2016

We had stayed in this hotel in the past and had been satisfied so we were very disappointed last month when we had several issues with our room. The next morning we told the front desk manager. She apologized, took notes of our complains and asked us to give them another chance. We returned this month for a stay and...

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Helpful?
Thank Tammy H
Tmaggs619, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Dear Tammy, Thank you so much for giving our property a second chance to shine as I know it can. As a manager and as a person it means a lot to me to see repeat visitors. I believe in doing everything I can to make each of our guests want to come back again and again. I'm so glad...

West Islip, New York
Reviewed 20 April 2016

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Thank Cathie D
Tmaggs619, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Cortland, New York
Reviewed 20 April 2016

I wasnt impressed with where we stayed it smelled like cigarette smoke the whole time. Its supposed to be no smoking. Also my kids are allergic so I was nervous about it. Thats all you smelt in the hallway.

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Thank 607randic
Tmaggs619, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Dear Guest, I'm very sorry to hear you didn't enjoy your recent stay with us. We are one of the few remaining properties that provide smoking rooms to our guests. It sounds to me that you we're booked near our smoking wing. I'm sincerely sorry that was the case. Had our front desk known their was a problem with your...

Arnprior
Reviewed 19 April 2016

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Thank Barry B
Tmaggs619, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Albany, New York
Reviewed 18 April 2016

The staff was great. The room was clean, quiet and very comfortable. The bed and pillows...I have to say, were top 5 most comfortable I've ever slept on. That's great testimony itself because I have stayed in at least a hundred hotel's in the last year. I'll definitely be back for return stays when in town for business.

Review collected in partnership with Ramada
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Thank 642royl
Tmaggs619, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Dear Guest, I'm thrilled to know you enjoyed your recent stay with us! It's so nice to hear you found the room quiet and comfortable. Our housekeeping staff takes great pride in providing clean comfortable guest rooms. We hope to see you again soon! Thanks again for the great feedback! Best Wishes, Katy

Pleasant Valley, New York
Reviewed 14 April 2016

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Thank Carol ann N
Tmaggs619, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Wilton
Reviewed 13 April 2016

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Thank Michael B
SalesManagerResponse, Guest Relations Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Manchester, Vermont
Reviewed 12 April 2016

We travel with our Jack Russell, dog and needed a pet friendly hotel in Cortland, NY The Ramada is located near HWY 81 and convenient to all that is in Cortland. We selected the executive suite as we were also traveling with our daughter. The room was basically two connecting rooms with out a door separating them. So there were...

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Thank Andy05255
Tmaggs619, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Dear Guest, I'm pleased to read your feedback and find that you had a wonderful stay. I'm thrilled to see you found our hotel accommodating and convenient to the highway and the City of Cortland. I hope you had a chance to enjoy our onsite bar and restaurant. We look forward to seeing you again soon! Best Wishes, Katy

Rome, New York
Reviewed 6 April 2016

The staff was great, especially Treena! The kids enjoyed the pool. The only drawback was the A/C, it was extremely loud.

Review collected in partnership with Ramada
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Thank 91brianas
Tmaggs619, Manager at Ramada Cortland Hotel and Conference Center, responded to this review

Dear Guest, Thank you for taking the time to share your excellent feedback! I shared your comments with Treena and she was thrilled to know she contributed to your great stay. I'm glad you enjoyed our indoor pool I hope you had a chance to take advantage of some of our other amenities including our fitness center and attached steakhouse!...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Ramada Cortland Hotel and Conference Center

Address: 2 River St, (fomerly Holiday Inn Cortland), Cortland, NY 13045-2311
Region: United States > New York > Finger Lakes > Cortland
Price Range: ₹ 4,319 - ₹ 7,984 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Cortland Hotel and Conference Center 2.5*
Number of rooms: 146
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Also Known As:
Ramada Cortland Hotel Cortland
Cortland Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Cortland Hotel and Conference Center staff and other travellers.
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New York
over a year ago

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Questions? Get answers from Ramada Cortland Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
 of 5 bubbles VJoi, 23 Aug 2016 | Read review
“Not near the pool, and on the second floor.”
 of 5 bubbles katiewT5296DR, 29 Apr 2016 | Read review
“Go to a different hotel”
 of 5 bubbles LordDuffington, 3 Jan 2016 | Read review
“Stay at the hotel next door.”
 of 5 bubbles agk1927, 3 Jan 2016 | Read review
“No elevators, major Highway on one side.”
 of 5 bubbles Evey111, 28 Sep 2015 | Read review
5 of 5