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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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189 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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Showing 187: English reviews
Montreal, Canada
Reviewed 9 April 2014

On a short vacation and were welcomed mid-afternoon The staff was very helpful and the buffet in the morning was very nice on our second day there was a blizzard and we struggled back late to the hotel as we could find no restaurants open.. The night desk employee opened the breakfast area for us to have a bagel and...

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Helpful?
1Thank Rum-Punch-Doug
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Rum-Punch-Doug, Thank you for your review! I'm so glad to hear that you made it back to the hotel safely in the snow storm. We had a pretty bad winter this year, and we're all very happy that spring has finally arrived! It was our pleasure to get you a bite to eat when everything in our area was under...

Willow Springs
Reviewed 15 March 2014

6am our entire hockey team congregated for a quick breakfast before the "Big Game" Our 12 & 13 year old were greeted with courtesy and enthusiasm by our breakfast hostess Fanny. She engaged with the children playfully teasing them and encouraging them to have a great game. We returned with a WIN and she was excited for us to be...

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Helpful?
1Thank Therese H
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Therese, Thank you for your review of the hotel and your wonderful comments about Fanny. I'll make sure to pass them along to her as she loves to see her name in reviews! She is a true asset to our hotel and I'm so glad to hear that she was so accommodating for your team. We hope you enjoyed your...

Ottawa, Canada
Reviewed 2 March 2014

Perfect location on highway if you're passing through. Cracker Barrel is right next door with good home style cooking. Price was reasonable. Friendly staff, especially the waitress at the free breakfast area. Breakfast was a buffet, including bacon and eggs. Cinnamon buns were excellent! Room was very comfortable, clean and quiet.

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Helpful?
Thank Bunny59
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Bunny59, Thank you for your review. I'm glad to hear that our location was convenient for you and you were able to enjoy the Cracker Barrel right next door. It's also great to hear that you enjoyed all the amenities of your stay. Be sure to visit us next time you're passing through Syracuse! Daniel Smith General Manager

Flagstaff, AZ
Reviewed 16 February 2014

The room was quiet, the heating/cooling unit worked great, the beds were comfy, the bathroom was huge, and the front desk receptionist was very pleasant and offered us warm cookies upon our arrival. The price was good too. Bonus: The breakfast lady offered to cook me custom eggs however I wanted them. The whole experience was just easy and pleasant....

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Helpful?
Thank conferencetrip31
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

conferencetrip31, Thank you for taking the time to write a review of our hotel. We're so pleased to hear that you had such a great experience and that the staff was able to go above and beyond for you. Your continued business is appreciated and we look forward to continuing to serve you in the future! Daniel Smith General Manager

Yow
Reviewed 6 January 2014

My family and I stayed here on December 31st, 2013, for 2 nights. The hotel and the staff super exceeded our expectations. It started at check in. They identified us by name. I was really impressed with that. We were 4. 2 adults, 1 12 year old and 1 13 year old. We had 1 room but the room was...

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Thank Rose F
Watertown, New York
Reviewed 24 December 2013 via mobile

We live in the north country, escaped the arrival of an ice storm and stayed in Cicero before going to family's house. Every person we met was professional, considerate and very good at their job. The breakfast attendant was especially great, friendly, attentive and went above and beyond expectations. We would highly recommend this hotel.

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Helpful?
Thank LORI C
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

LORI C, Thank you for taking the time to review your stay at our hotel! Your compliments on the staff are very much appreciated and they will definitely be shared with our employees. I'm glad to hear you were able to safely make it to the hotel, our friends north here have already received an entire season worth of snow!...

Minneapolis, Minnesota
Reviewed 8 December 2013

I stayed here the last week of September in room 210. There was a definite musty smell to the room but noting unbearable, considering how late it was and how early I had to be up. A few weeks later I was back and stayed in room 324 without a problem. Fast forward to my most recent stay 2 weeks...

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Helpful?
Thank Brad H
Daniel S, Front Office Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Brad H, Thank you for bringing this matter to my attention, I apologize that you experienced this during your stay. I have already taken the rooms out of order from our system and have sent our maintenance department to investigate the cause of the smell. We are currently in the process of removing everything from the room and we will...

Toronto, Canada
Reviewed 30 November 2013

Stayed one night at the Holiday Inn on our way back from Boston in early November 2013. Pedro was very efficient and helpful and went out of his way to offer tips and directions to places we wanted to visit in the area. Rooms are clean. Right next to the Crackle Barrel.

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Helpful?
1Thank jeco_61
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

jeco_61, Thank you for the review of our hotel. I'm so glad to hear that Pedro was able to assist you and deliver the high level of customer service that we strive for. We look forward to seeing you next time you pass through our area! Daniel Smith General Manager

Peterborough, Ontario, Canada
Reviewed 27 November 2013

I'm a frequent visitor to Holiday Inn Express hotels and looked forward to our first visit to this property. Prevously, we've weekend-getawayed to the HIE in Watertown. We were interested in exploring Syracuse for a change. We're so glad we did. The hotel and pool was very clean. If you get a chance, upgrade to the larger 2 queen room...

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Helpful?
1Thank rdolishny
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

rdolishny, Thank you for your review, we're glad you decided to venture down to Syracuse and stay with us! It's great that you were able to enjoy the pool, breakfast, and many of the amenities that our hotel has to offer. The room you stayed in was one of our executive rooms if you wish to reference it next time...

New York City, New York
Reviewed 4 November 2013

This was our first stay at this hotel and I can honestly say that we will come back. Everyone was very accommodating and helpful. Fanny was just the absolute best and took care of us as if we were visiting her home personally. Wonderful stay and wonderful accommodations, thanks again!!!!!

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Helpful?
Thank theprinzesmom
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

theprinzesmom, Thank you for the wonderful compliments on Fanny and the rest of the staff. I will make sure to share them with her and the rest of our employees. Thank you for choosing to stay with us, we look forward to seeing you again soon! Daniel Smith General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

Address: 5860 Carmenica Dr, Cicero, NY 13039-8533
Region: United States > New York > Finger Lakes > Cicero
Price Range: ₹ 6,701 - ₹ 12,115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Syracuse North - Airport Area 2.5*
Number of rooms: 71
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Also Known As:
Holiday Inn Express Hotel And Suites Syracuse North - Airport Area
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Syracuse North - Airport Area staff and other travellers.
2 questions
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Tucson
7 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Syracuse North - Airport Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the Gander Mountain side, not the highway side (although all the rooms are fine).”
 of 5 bubbles vacainfo7, 20 Jul 2016 | Read review
“it is 15 minutes from the airport.”
 of 5 bubbles PamGNewnan, 26 Jun 2016 | Read review
“choose a room over looking parking lot (so not to overlook hiway)”
 of 5 bubbles boston_ma, 31 May 2016 | Read review
“we got room 212 and was very nice even facing the high way”
  • room
 of 5 bubbles paular118, 20 May 2016 | Read review
“Room was near elevator and could hear it when it stopped on my floor. Could easily hear people pass by. Didn't bother me.”
 of 5 bubbles NikTre02, 17 Feb 2016 | Read review
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