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My husband and I was flying back from Buffalo to Atlanta standby and wasn't able to make the flight. We called this hotel because it was close to airport. We were greeted by Daniel, the Manager. He was the most warm and personable guy I...More
We called the front desk after landing in Buffalo and shuttle picked us up in 15 minutes. Looking at the state of the shuttle we lowered our expectations.
This is an old building unlike Holiday Inn Express' however bathrooms are renovated with Granite counter-tops.
Response from IHGService, Guest Relations Manager at Holiday Inn Buffalo International AirportResponded 22 September 2016
Thank you for taking the time to write a review about your stay with us. We are pleased to know that you liked our bathrooms. However, we would like to apologize for failing to meet your expectations regarding our facilities, carpets and shuttle...More
Everything about this hotel was awful, except the friendly front desk staff.
We had a first floor room in the back and used a rear door which seems to have a permanent Wet Floor sign, not because the tiled floor is wet, because it was...More
Response from Robin N, General Manager at Holiday Inn Buffalo International AirportResponded 5 September 2016
I apologize for the conditions you suffered. I assure you we take these comments seriously and will work to ensure we get these situations corrected.
While the lobby looks nice, I was disappointed in the quality and comfort level in the room. There was no bathtub in the room (something I haven't seen at a US property before), the carpet and funishings looked old, and the hotel was very poorly...More
Response from IHGService, Guest Relations Manager at Holiday Inn Buffalo International AirportResponded 15 September 2016
Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the friendliness of our staff. On the other hand, we are sorry for the shortfalls you have noticed with the room you received and...More
Good place to stay and relax with family gate away... Good restaurant especially Buffalo wing...
The furniture looks very old need to update, but the bathroom very nice done. The only thing the housekeeping forget to clean the room, other than that the stay was...More
US$ 96 - US$ 149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Buffalo International Airport Hotel Cheektowaga ,